Where is the Child Lock feature in the app like it says it features. This is so disappointing
I have had the worst experience today purchasing the wrong air purifier only to then google about the child lock feature that apparently the app states it has in its settings with this specific model so iv had to return the other one to pay $80 more for this- the child lock function is THE ONLY REASON I HAVE PURCHASED THIS trusting what google has told me and have been let down after returning, getting a refund which i haven’t received yet.
my question was;
Does the breville the smart air viral plus have a child lock feature?
the answer I got from Google in which i trusted was;
Yes, The breville the smart air viral protect plus purifier features a child lock, which can be controlled digitally via the connected smartphone application.
CONTROL METHOD:
the physical touch panel on the machine itself does not have a dedicated hardware child lock button, but you can activate the child lock function remotely through the BREVILLE HOME CONNECT APP….
BUT WHERE??? I have my air purifier connected and there is no child lock feature in my settings. I am soo angry about this. especially because this is the only feature I NEED MY PURIFIER TO HAVE! and for almost $400 this air purifier was the first one to come up when i searched specifically for the child lock feature!! I’m almost in tears over the run around iv had to do to get the right model that supposedly has child lock only to get home and open it set it up and be utterly disappointed that it’s not there!!! 😡I am unable to use this nor return it as it’s been opened and iv had it running for 5 mins. I can’t place it anywhere out of reach for my 2 year old son in his room so i’m unable to use it as it won’t be doing what it’s suppose to do with my child being able to play around with the buttons all day long
my question was;
Does the breville the smart air viral plus have a child lock feature?
the answer I got from Google in which i trusted was;
Yes, The breville the smart air viral protect plus purifier features a child lock, which can be controlled digitally via the connected smartphone application.
CONTROL METHOD:
the physical touch panel on the machine itself does not have a dedicated hardware child lock button, but you can activate the child lock function remotely through the BREVILLE HOME CONNECT APP….
BUT WHERE??? I have my air purifier connected and there is no child lock feature in my settings. I am soo angry about this. especially because this is the only feature I NEED MY PURIFIER TO HAVE! and for almost $400 this air purifier was the first one to come up when i searched specifically for the child lock feature!! I’m almost in tears over the run around iv had to do to get the right model that supposedly has child lock only to get home and open it set it up and be utterly disappointed that it’s not there!!! 😡I am unable to use this nor return it as it’s been opened and iv had it running for 5 mins. I can’t place it anywhere out of reach for my 2 year old son in his room so i’m unable to use it as it won’t be doing what it’s suppose to do with my child being able to play around with the buttons all day long
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Good
No dark mode theme
Frustrating
Connection issues… worked through troubleshooting and tried inumerous variations of setting on modem, phone, app and unit I was trying to connect. Nothing worked. It shouldn’t be this difficult.
Account required
I am not opening an account and giving my data away just to use a fan. Do you have any open access to the documentation of the bluetooth protocol in my fan so I can control it without being spied upon? Thank you
Ad notification spam
I installed this app to control my Breville fan/heater, not be advertised to!










