Clunky interface
All I want to do is run my joule
Response from developer
We'd like to help get your Joule up and running! Could you share a little more about what's happening? Please reach out at https://www.breville.com/en-us/support or through the app so our team can better understand the issue and help you get cooking.
Hate Breville! Stole my Joule
Will not connect to my joule! Completely obsoleted the joule app. No way to use my tool! How do I get a refund?
Where are the NYT recipes?
You advertise the app and the Joule pro oven as having NYT recipes and there are none. Please don’t reply that you’ll fix it when you don’t or remove your advertising. I’ve saved it. What I want is what you advertised, or an explanation for false advertising.
Latest update bricked my Joule
My Joule Sous Vide worked fine last week. Today, it fails to connect to the app. Fails to disconnect from WiFi. Fails to pair to alternate devices. I’m unable to log in to my account on your app. Your update has bricked my sous vide and now dinner is ruined. Very disappointed.
Awesome company with accompanying app
I have been using Breville appliances for a long time. If you want the best, look to Breville. This app is just a continuation of that quality.
Account fatigue
I’m so tired of every single application, wanting me to have an account and downloading their application just because I wanna turn on an appliance. I hate to break it to you, but your water boiler is not the center of the universe and nobody should have to have an account to use it.
I used to love this app
There used to be load of great recipes on here that I would use all the time, and I could scroll for hours for inspiration. Now, most of the recipes are sponsored and require shopping at specific stores (like William Sonoma) in order to buy the specific seasonings and ingredients. There is no William Sonoma around me and shipping is not affordable. And my favourite recipes were removed. I regret buying the Joule because of this. I should have just bought the oven without the app functionality, since the app just keeps getting stripped back of everything that used to make it good.
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Response from developer
Thank you for taking the time to share your feedback. We understand how disappointing it can be when recipes you've enjoyed and relied on are no longer available, especially when you're looking for cooking inspiration. We also appreciate your concerns about recipes featuring specific brands or ingredients. Your feedback is valuable, and we'll be sure to share it with our app team as we continue improving the Breville+ experience.
You have one job
This app should be the simplest one ever. It just has to not break my sous vide machine. This worked flawlessly for ages, but recently every other week there has been a new problem. Currently, the clock is wrong so I have no idea when my cooks started or will finish.
Spam in the way of my cooking tool
So sense moving from the Joule app(which I still automatically search for sense it’s the name of the product) there’s a lot of spam. Notably when I’m cooking a meal, already got plans instead of full screening that be default like a useful tool it shows me OTHER MEALS? Come on, my next sous vide will not have a mandatory app, this is ridiculous.
It’s cool having it all accessible via phone and live notification updates, will shoot for that on my next one. Hopefully it won’t be from breville
It’s cool having it all accessible via phone and live notification updates, will shoot for that on my next one. Hopefully it won’t be from breville
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Horrible App not charges money to use your appliance
I have a joule souse vide that’s a little older and used it all the time. I didn’t have to pay anything too use it and now this clown car company demands money so I can use the appliance I bought., screw this. I’ll find a different OEM that doesn’t screw its customers
Cannot enter temp
The app does not take more than 1 digit when setting temp. I used preset recipe but still being prompt to “start a cook” screen and required to enter temp that only takes 1 digit, which then errored out. so its impossible to start the sous vide. Tried preset, uninstall, everything didnt work.
Absolutely terrible
It is junk along with the product. Junkvill
Needs work
App loses connection and does not recover from where it was. So hopefully you were watching the time.
Oof
It’s amazing how the Joule worked fantastic with the app for so long, then he moved over to this app and you have to reconfigure everything and nothing works. It doesn’t connect to your Wi-Fi anymore. The firmware won’t update. I’m an hour into this nonsense. For what?
Super cool
This is a really fun and easy way to cook!
Love my Joule!
Love my Joule! So
much so that I purchased a second one. Combined with the Chefsteps Studio Pass I can cook anything easily and deliciously!!
much so that I purchased a second one. Combined with the Chefsteps Studio Pass I can cook anything easily and deliciously!!
Great Sous Vide
I’ve used multiple devices
This is my ‘go to!’
This is my ‘go to!’
Love being forced over to a new app a the login not working making my 200 joule useless.
Love being forced over to a new app a the login not working making my 200 joule useless. Wish I lived in Europe so I could join their lawsuit over this BS
Didn’t Ding
Didn’t know when it was done. Usually dings
Account required
Requires your fake email to work
