Shelburne Falls Coffee User Reviews

Top reviews

Freezing

App always freezes at the location menu. Also have trouble using more than one card so I can’t use gift card

Not quite there yet

Even after deleting and reinstalling the app, it often won’t open, won’t load, won’t let me order, and won’t send notification even when I’ve fixed notifications several times.

Horrible app

Keeps me from giving you business for the need to reenter card information EVERY login… I’m done, I’ll just drive by to the next coffee spot from now on

Dreadful

I know this is partially on my but really what do we think peoples brain power is at early in the morning to check the location after clicking on the right location online then being redirected to the app then being forced to make an account at least have there be a prompt to double check the location before someone places an order.
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1/5

App doesn’t function well. It would be nice to have the option to order online without the app for occasional users.

Trash

Thought this would be a convenient way to get our order quicker. 2 bagels and 45 minutes later and we finally got our order, or so we thought. They literally chased us down as we were driving away to say it was someone else's order and took it back. Don’t bother, you’ll end up PO’d and hungry.

Bugged

There is a bug where it won’t send the verification email, and it also won’t let me enter my card billing address. Because it requires you to make an account, I can’t order.

Not a great app

They need to accept Apple Pay and there are no small, medium, large drink options on the menu. Also the sign-up process to make an account is a huge pain and a barrier to entry which wouldn’t be necessary if they took Apple Pay. Lastly, it doesn’t tell you what is out of stock so they have to call you and your whole order has to be redone if they don’t have something, which frequently happens for some reason. Poor integration with existing systems that they use.
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Awesome!

If we weren’t hooked to getting coffees and smoothies from here, this certainly will have us back more often.

It’s a very intuitive and seamless app that’s easy to navigate. Well done 👏🏼👏🏼👏🏼👏🏼👏🏼