The apps updates
Hi Shiftsmart Support,
I am reaching out regarding a few issues I am experiencing with the app:
1. Shifts & Available Shifts: My app is completely blank under both the Shifts and Find Available Shifts tabs. However, the app's support chat states that my account is neither deactivated nor suspended and confirms that I have shifts available. Despite this, nothing is showing up.
2. Pay Screen Missing: The app indicates that I am being paid, but the entire pay screen is missing. There is no option or section available for me to view my earnings or request a payout.
It seems like these issues might be related to a recent update. I am attaching/sending screenshots of the blank shifts screen for your reference. I am unable to provide a screenshot of the pay section since that option has completely disappeared from my app interface.
Could you please look into my account and help resolve these app display issues?
Thank you,
Cherese Langston
I am reaching out regarding a few issues I am experiencing with the app:
1. Shifts & Available Shifts: My app is completely blank under both the Shifts and Find Available Shifts tabs. However, the app's support chat states that my account is neither deactivated nor suspended and confirms that I have shifts available. Despite this, nothing is showing up.
2. Pay Screen Missing: The app indicates that I am being paid, but the entire pay screen is missing. There is no option or section available for me to view my earnings or request a payout.
It seems like these issues might be related to a recent update. I am attaching/sending screenshots of the blank shifts screen for your reference. I am unable to provide a screenshot of the pay section since that option has completely disappeared from my app interface.
Could you please look into my account and help resolve these app display issues?
Thank you,
Cherese Langston
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