Shiftsmart Reviews: Is It Legit?

Customer Experience

Positive experience24.7% of reviews
Neutral6.5% of reviews
Negative experience68.7% of reviews

~ Based on 2,469 written reviews from the US App Store.

What users say about Shiftsmart

Is Shiftsmart Safe?

Shiftsmart - Find Work appears mostly safe based on user ratings. AppsHunter Safety Score for Shiftsmart is 83/100.

This assessment is based on 61,505 user ratings, with an App Store average of 4.2/5.

Safety Analysis

77.8% of ratings point to a safe experience
3.9% of ratings suggest some concerns
18.3% of ratings point to a risky experience

~ Based on 61,145 App Store ratings for Shiftsmart.

Is Shiftsmart Legit?

Shiftsmart - Find Work appears to be a legitimate app. AppsHunter Legitimacy Score for Shiftsmart is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Trash

Never had more issues with a company.. you will never be able to speak to any real person. All you get is an AI that gives you answers to questions you’re not asking and is unable to understand what you’re saying 98% of the time if you have a problem it takes at least 48 hours for them to send you a message to say that they received your issue and that they’ll get back to you in another 48 hours. If you wanna work, I would find some thing else worst business model ever.
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Disappointment

I’ve been working for this app for almost a year. I ended up making it my main source of income. Every update makes things messed up in some way and I’ve been dealing with it until now. It promises one thing and doesn’t make it happen. Status in the app (silver or gold) mean nothing apparently. I’m really disappointed on this app because I have it all my time and effort, working without getting paid sometimes and now I can’t even pay my rent. I don’t recommend this app at all. There’s better apps than this one. Way way better than this one
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Circle K no longer participating

I showed up at 2 different locations, advised no longer participating, second one said all are no longer part of program. Now I am suspended. Shifts continue to show up after weeks.

Unfair

Even tho it’s not so many close by they do have availability

Great app

I love the app, but some of the people from the companies are rude, but that doesn’t have anything to do with shift smart they pay as well as they promise.

10 welcome bonus

Yeah I was told that if I did the orientation that I would get 10 welcome bonus! Never got it

App needs improvement

I actually use Shiftsmart for a full-time job, I really appreciate the flexibility with scheduling. Never a boring day. The only thing I can say is that I would ask the app creators to please review some of the bugs and also the Shiftsmart team to please review how they handle certain aspects of things that go wrong anything from apps crashing to location not being found so you don’t get paid… their policy when it comes to picking up shifts in between and they know that you’re gonna be at a shift you just picked up and won’t make it to your next shift on time but they still cut you from the next shift. All of that needs to be reviewed and made into a better process for us who are really trying to make something out of this, also you have removed several days of shifts for no reason but all in all I give this app an A.
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Great app

Save me time and help me when I was homeless

Worst gig app I’ve ever used

Doesn’t work. All support is AI. The app was glitching and it said I didn’t pick up a shift when I did, ai support said not to show up to the shift. I did, and days after the shift a real person emailed me back and said to show up to the shift. I’ve worked shifts I didn’t get paid for, and they come up with ridiculous excuses not to pay you. It’s usually the higher paying shifts, which makes sense. Never used a gig app this dumb
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No assistance

I have sent emails with no response

Jobs

People need to work asap not wait for months until y’all fill like calling.

too much

simply too much work for the allotted time and i quit, i work at least an hour over trying to complete an uncompletable task. i can’t even cancel the jobs i signed up for days away, ok yall gonna have an empty spot

This app sucks

This app really sucks I recommend people not to use it

Payments

They don’t pay you when you report a store turning you away even after you follow the procedure

Worst Gig App, Company, and People EVER

Every single shift there were big issues. I only did 3. Three strikes for this horrid company. App malfunctions, pics won’t load, the chat AI in app is useless, any of the dozen phone numbers that you receive constant texts from don’t have anyone that answers back other than 2 of you’re lucky.
Look this company up on any reputable site like Better Business Bureau or TrustPilot, and you’ll see they suck. Huge class action settlement in CA because they suck.
This company should be sued in every state they are in, and shut down completely for how they treat their workers.
They even go so far as to tell you to do work for Dollar General if you finish your Shiftsmart tasks early. That is illegal. I sure hope someone falls for it and does this and gets hurt, so they can sue these dorks for liability.
But go ahead, work for them. Try it. I promise you, the stress and frustration for their pathetic pay is not worth it at all.
Crappiest app company I have ever worked for.
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Payment

Y’all not doing people right at all when the shifts haveing problems and we get in contact with y’all to let yall know everything and yall don’t try too pay us when we have to drive here and their wasting our gas and everything yall don’t know what people are going through

Good App but

This is a really great legit app to make money. But I wish that the employees could stop scheduling the ships at the last minute. I’ll take the bus so most of the shifts. It will take me at least 50 mins to get their. I be on the app hourly & don’t see anything then come back it they send shifts that’s at 7:30 & it’s 7:00. I also ask yall stop sending me shifts I can’t make it to due since I catch the bus & can’t uber everywhere. I wish we have an option to blocked some address cause some are way too far.
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Jobs

Good job is specifically designed on their app to walk you through everything that you need to know any trouble, they do have a chat that you can go onto and they

No work

I haven’t been offered any shifts !

Shiftsmart

Legit app with jobs that pay well. Highly recommend if in need of some extra work and money.