Getting Old
If anyone at CSX reads this, the motion detection thing is too good. Loves to say I’m in motion when I’m not. Have to close the app out and resign in to get it to refresh. Oh and while I’m trying to sign in, I get the circle of death on every page of the app. Again, have to close out and resign in. Why? Why does it just circle forever? I waste an hour total throughout my work day waiting for your app to load on every trip. Ridiculous in 2026. We shouldn’t be getting updates once a year either…
Show more
False motion detection
There is potential for the app to be really great, but it detects motion when I'm at a complete stop, so I'm always logging out and logging back in to get it to stop. This removes all my information and gives me a QR code for the out gate.
Not the worst. Needs improvement
Biggest impact is the motion detection. Great at telling when the vehicle is moving, really bad at telling when it’s not moving. I have to close out of the app and re log in every single time I want to use it when I stop moving. App works fine when it works. It’s a little slow for the modern era but over all fine.
Show more
Trains
Can anyone give me a free account so I can track trains
Worst rail app
You should hire whoever makes the apps for your competition and start over
App seems to freeze on in motion and even when stopped won’t go back to normal have to turn phone of
When the motion sensor turns it doesn’t go back have to turn phone off and then turn back on very annoying and time consuming
Flawed
Its always a major flaw. This app sucks, b/c it doesn’t even go all the way through when you out gate each time. And if it doesn’t you cant refresh to start over with a new load until it times out which is the next day. Drivers should be able to x out if they are done or haven’t used the previous load at anytime.
Show more
Motion detector
I have to reboot my phone to make the motion detection icon go away…even when sitting still for up to 5 minutes
App
When the motion sensor turns it doesn’t go back have to turn phone off and then turn back on very annoying and time consuming
Movement?
In a cab and can’t use app because I’m moving. Then when i stop, I just close and restart app because it’s faster than it recognizes that I’m no longer moving. And sometime’s it decides I’m moving when I’m not. Mind your business. I could understand between ingate and outgate when I’m on your property.
Show more
Disabled while in motion banner
While using the app I have to keep closing the app out and log back in because the driving while in motion banners keeps popping up and will not go away even while being stationary.
In motion
It’s tells me I’m moving when I’m not, I do not understand that feature at all!!!! One time i had to close the app out 5 times before it cleared!!!!
Can’t sign on xgate
Won’t let me sign on forgot password ,I have deleted app reinstalled and even called and they aren’t no help it keeps saying can’t reset at this time
App suddenly stopped working
Worst
Needs fixed!!
I have apple 14 pro and this app continues to freeze up- say I’m in motion when I’m NOT- and I constantly have to delete it and add it back to my phone, I have to log in again- to get in Railyard- then again when I’m inside of Railyard to pick up load- then AGAIN to get out of railyard. That’s ALOT of deleting/adding/logging back In and TIME!!! Please please please fix this- no one should have to deal with this on a daily basis several times a day!!!!!!
Show more
Qbar
My app won’t generate the Qbar for check in and when I’m trying to Bobtail out there is not option to generate a bob tail out. I had to go to the office to generate a ticket to checkout as a bobtail.
Please add a Bobtail option to leave the site
Please add a Bobtail option to leave the site
App doesn’t work
App is currently and has been not allowing me to access to any part of it for 2months . Called tech support and still no follow up or attempts to fix the problem. What a waste!
Nice
It’s functional
Motion and usage
This new app has significantly improved and appears to have promising features in the future. However, it also includes unnecessary features, such as the Motion Detect screen usage disable feature on a working task app. This feature defeats its purpose because a driver has to read while working by taking screenshots of the task or writing down the information on a piece of paper, which defeats the purpose of the motion screen disable feature. Additionally, this feature creates unnecessary stops in the yard and increases the risk of collisions and in yard conjunction. It would be much better to remove this feature.
Show more
Bad app
Should of left old app alone. To many problems with new app. App making company not good at there job
