Overall great addition to our tech stack
Shipday is a great option for dispatch managers, it has an intuitive interface that is easy to use for drivers and management. I noticed they are consistently making updates to improve user experience overall. My biggest suggestion that could improve the customer and driver experience is when drivers are assigned multiple orders, to include that information on the tracking page. Ideally, it could inform the customer what number they are in the queue, sometimes when drivers are assigned multiple orders, we will have customers inquiring why the ETA is so long and usually it’s because drivers are working on multiple orders, but the tracking page does not inform them of that.
Just a suggestion, but if implemented, I would be highly impressed and would feel confident in a full five star rating.
Just a suggestion, but if implemented, I would be highly impressed and would feel confident in a full five star rating.
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Good app for delivery drivers
I like this app very accurate, so far no issues refresh sometimes but nothing major
Perfect
But sometimes it needs updating in certain addresses
Perfect
But sometimes it needs updating in certain addresses
Since latest update
Up to 2 stars as it now doesn’t send me orders when offline/logged out. 😀
Still didn’t send notifications/new orders until 5 to 15 minutes before the delivery.!!!!
Today no waiting orders. Got WhatsApp from shop but order didn’t appear until next incoming order accepted. Then magically it was there as if it had been accepted itself.
Used to give up to 75 minutes warning to plan to be at the restaurant in time to pick up. Now have no time at all.
I know the customer isn’t too bothered because they ordered for the 15 minute slot after the delivery time, but if I don’t hit done at least 1 second before the delivery time the manager gets it flagged as late.
Keeps telling me to give feedback but bombs out when I say ok.
Would be better if accepted orders were in order of delivery.
Help function does not work either.
Still didn’t send notifications/new orders until 5 to 15 minutes before the delivery.!!!!
Today no waiting orders. Got WhatsApp from shop but order didn’t appear until next incoming order accepted. Then magically it was there as if it had been accepted itself.
Used to give up to 75 minutes warning to plan to be at the restaurant in time to pick up. Now have no time at all.
I know the customer isn’t too bothered because they ordered for the 15 minute slot after the delivery time, but if I don’t hit done at least 1 second before the delivery time the manager gets it flagged as late.
Keeps telling me to give feedback but bombs out when I say ok.
Would be better if accepted orders were in order of delivery.
Help function does not work either.
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Excellent delivery app
Excellent app for make money
Pi Omega Tau
Best in the industry for functionality, integration, and cost. 10/10
Bummer
It’s an invite only app so you can’t just signup- to save
Since latest update
Now doesn’t send notifications/new orders until 5 to 15 minutes before the delivery.!!!!
Used to give up to 75 minutes warning to plan to be at the restaurant in time to pick up. Now have no time at all.
I know the customer isn’t too bothered because they ordered for the 15 minute slot after the delivery time, but if I don’t hit done at least 1 second before the delivery time the manager gets it flagged as late.
Keeps telling me to give feedback but bombs out when I say ok.
Why doesn’t signing out and logging out mute notifications? This has to be done separately if I don’t want to get notifications of new orders and timeouts when I’m not working.
Would be better if accepted orders were in order of delivery.
Help function does not work either.
Used to give up to 75 minutes warning to plan to be at the restaurant in time to pick up. Now have no time at all.
I know the customer isn’t too bothered because they ordered for the 15 minute slot after the delivery time, but if I don’t hit done at least 1 second before the delivery time the manager gets it flagged as late.
Keeps telling me to give feedback but bombs out when I say ok.
Why doesn’t signing out and logging out mute notifications? This has to be done separately if I don’t want to get notifications of new orders and timeouts when I’m not working.
Would be better if accepted orders were in order of delivery.
Help function does not work either.
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Nj
Beware, everyone! This employer is racist and steals tips from drivers. He wants a slave to work for him, or rather, a donkey to deliver orders. The dirtiest company in the history of the delivery world!
En général
Excellent
Moises
Sánchez
Perfect
But sometimes it needs updating in certain addresses
print too small
It's hard to read when driving the print is so small. Also, the driver should be able to see how much tip and commission they are making before they accept the order. Not being able to see if we are tipped or not until after our shift is very very frustrating. Most of us rely heavily on our tips.
Super genial
Recomienda
Perfect
Ok
Driver
Makes me money
Valoración shipday
La aplicación funciona muy bien y no tienes que estar en los lugares para dar a los botones de seguimiento del recorrido
very very good
please make the in app notifications dismissable, otherwise no complaints whatsoever
Easy to use
5 atars very friendly
