SHIPSMobile Reviews: Is It Legit?

Name: SHIPSMobile
Rating: 1.84615 (52 reviews)

SHIPSMobile

EBE Technologies

💼 Business

📊 Productivity

Customer Experience

Positive experience1.7% of reviews

Neutral8.3% of reviews

Negative experience90.0% of reviews

~ Based on 60 written reviews from the US App Store.

What users say about SHIPSMobile

Reviews of SHIPSMobile are mostly negative: the Business app is rated 1.8/5 from 52 App Store ratings. What users like most: mobile capture functional, used to work well. Top complaints: app stopped working, app is useless. Summarized from real user reviews.

Positive things

👍Mobile capture functional
👍Used to work well

Negative things

🐛App stopped working
🐛App is useless
🐛Uses lots of phone memory
🐛Makes phone overheating
🐛Crashes all the time
🐛Steals information
🐛Message function broken
🐛Freezes often
🐛Doing damage to battery
🐛No alerts/notifications
🐛Messages won't load
🐛Crashes on adding organization
🐛Glitching since last update
🐛Can't send paperwork
🐛Continues to load then quits
🐛No password management
🐛Needs full gallery access
🐛Words cut in half
🐛Update ruined app
🐛Won't let me login
🐛Won't access driver portal
🐛Won't retrieve settlements
🐛Circles for lining up are flimsy
🐛Stuck notifications
🐛Load information chaotic
🐛No option for DOT inspection
🐛Can't login, says cannot authenticate
🐛Accumulates data in cache
🐛Rescan often needed
🐛Backs out of send batch screen
🐛Sent 15 pages, company received 1
🐛Lost accept button on iOS 16
🐛No button to confirm image
🐛Cannot submit paperwork
🐛Don't work with iOS 16
🐛No button to confirm picture
🐛Only works on WiFi
🐛UX not good
🐛Kicks out of app
🐛App closes before sending
🐛Won't accept company code
🐛Worst app for transmitting documents
🐛Grainy pictures, paperwork refused
🐛Can't override flash
🐛Says error when sending batch
🐛Can't log in
🐛Load numbers not selectable
🐛Border cropping not working
🐛Load buttons not working
🐛Can't click on loads
🐛Can't login after new update
🐛Needs location of phone
🐛Paperwork refused by brokers
🐛Picture capture quality terrible
🐛Not helpful
🐛Not working right
🐛Update sucks
🐛Can't click on loads
🐛Need to enter loads manually
🐛Take pictures before getting from phone
🐛Can't send bols anymore
🐛Every update makes performance worse
🐛Not letting me send bols
🐛Can't open messages
🐛Can't open driver portal
🐛Company requires it

Is SHIPSMobile Safe?

SHIPSMobile does not appear safe based on available data. AppsHunter Safety Score for SHIPSMobile is 46/100.

This assessment is based on 52 user ratings, with an App Store average of 1.8/5.

Safety Analysis

13.5% of ratings point to a safe experience

5.8% of ratings suggest some concerns

80.8% of ratings point to a risky experience

~ Based on 52 App Store ratings for SHIPSMobile.

Is SHIPSMobile Legit?

SHIPSMobile appears to be a legitimate app. AppsHunter Legitimacy Score for SHIPSMobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Terrible Connectivity

Terrible connectivity, requires access to EVERYTHING on your device, refuses to load after update - requires reinstall. Seems like a highly unsecure app that requires way more access than even the built-in Apple apps.

DDntFrgtTheJoker

9 days ago

It stopped working

It stopped working! It’s wasn’t the best when I started using it but then it got so much better. Now I can’t even pulled any message details. It just has read number showing I have them

TTaetastick

10 months ago

Junk

This app is useless and it uses up lots of phone memory makes phone overheating and crashes all the time, it will destroy your phone and steals information from you.

DDoni1966

a year ago

Response from developer

Please try updating to the latest version of the app to see if that resolves the issue. If the problem persists, feel free to contact us at enzol@ebe-inc.com and include your Company Code and Username so we can assist you further.

Almost useless

The only real functional part is mobile capture. If that didn’t function, the dispatching companies wouldn’t use this app. The message function is pretty much broken. I need to frequently uninstall and reinstall it to read messages and dispatch info.

JJ_Everett

a year ago

Trash app

It used to work good until the last upgrade in February . Now It makes my phone crash often and the app freezes. I’m considering deleting it off my phone and tell my company they will just have to wait till I get back to the yard every 2 weeks to get the BOL s from me. Update 7-21-25 Now the messages won’t load anymore and dismiss all don’t work. And it’s doing damage to my battery if I leave the app open had to buy a new phone because of it and it’s doing the same to my new phone.

DDoni1966

a year ago

No alerts

At first, this app would send me notifications for when I was dispatched. For the last 6 months or so, no notifications. I’ve reinstalled this app countless times and still no notifications.

VVITICO!

a year ago

Response from developer

It appears that some backend processing may not be functioning correctly for your company. Please reach out to us at enzol@ebe-inc.com and include your Company Code and Username so we can investigate and assist you further.

Needs work

Had app about a month. Didn’t have much problems until recently. I’ve got messages to read but I can’t read them cause the messages won’t load up!

AAppalachianShark

a year ago

Response from developer

Trash app

DDoni1966

a year ago

Crashes

It doesn’t matter what I do, I cannot add my organization to the app. As soon as I enter it and apply the app crashes and doesn’t even allow me to reopen it. I have it on a different phone running the same iOS with no issues. App was trash before this issue…this doesn’t help.

BBrandoP81

a year ago

Response from developer

Trash app

It used to work good until the last upgrade. It makes my phone crash often and the app freezes. I’m considering deleting it off my phone and tell my company they will just have to wait till I get back to the yard every 2 weeks to get the BOL s from me

DDoni1966

2 years ago

The last update

Since the last update this darn app has been glitching

UUserjdk

2 years ago

Not working

After the update i have not been able to send any paperwork, it just continues to load and then eventually quits. Please fix this !! I have already uninstalled and reinstalled the app and still the same thing

IIKEO7

2 years ago

Response from developer

Thank you for your feedback. We’re happy to let you know that this issue has been resolved in the latest version of the app. We apologize for the inconvenience and appreciate your patience. Please make sure to update to the latest version for the best experience. We're sorry for the delayed response and truly value your support!

Password management

There is no way to update or change passwords.

PPathwacker

2 years ago

Hot fix broke more than fixed

Must now have full access to gallery instead of selected items.

Xxcviuy

2 years ago

Response from developer

New problems

Words are cut in half and hard to get edges in place. Old version was better for me had no problems with it.

UUppereasttnearl

2 years ago

Response from developer

Thank you for letting us know about this. We've fixed the following issue in the latest release so please update to Ships Mobile version 4.0.15. For any additional help please reach us at enzol@ebe-inc.com.

Update Ruined this

Prior to the update I had zero issues with this app ever since update it won’t let me login and when I can login it won’t let me access the driver portal and retrieve my settlements. FIX THIS!!

IIDAHOTrucker1993

2 years ago

Response from developer

Worse

I thought an update was suppose to make an app better not worse. The circles for lining up a page or document are very flimsy now cutting off part of the the document.

Aantman2566

2 years ago

Response from developer

Stuck notifications

I have 10 messages stacked up that never get marked as read no matter how many times I read them

BBenGarr

2 years ago

Lousy system

Why is it that after batch received, after being paid for for the batch, after dismissing the batch it remains on the phone. I have 20 months of dispatch, 20 months of received paperwork, 20 months of missing paperwork. If the company needs it, if ships mobile needs it then they should keep it. Once I’m paid I don’t need it on my phone taking up space and slowing it down

""jack!!!!

3 years ago