SHIPSMobile vs ISAAC Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SHIPSMobile
This app allows drivers to submit trip, delivery, and safety documents directly from their mobile device. Submitted documents are optimized for quality and automatically integrated into billing and settlement workflows. It also provides drivers with a portal for document deadlines and settlement information.
- Submit trip and delivery documents
- Upload safety and driver documents
- Automated document optimization
- Integration with billing workflows
- Driver portal for deadlines and settlements
- Document quality monitoring and alerts
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Ships Mobile™ is an integrated smart-application that allows drivers to submit trip, delivery, safety documents and driver documents from the point of service using their mobile device. Once submitted, documents are optimized for image quality and automatically entered into the billing and settlement workflow and other business centric processes based on your business rules. Included with the application is the Learning Management Tutorial that is a self-guided tutorial that educates the driver on the features and functionality of the application prior its use. Now drivers will be familiar with the application before launching it for the first time. Also drivers will have access to the Ships Mobile Driver Portal via your company website. The Driver Portal will becomes the driver’s automated personal assistant. It keeps the driver informed of needed documents and cut-off or expiration deadlines along with pending and final settlement information. The assistant will monitor the images received and alert the driver to missing or late documents or to re-image documents that failed quality audits. Ships Mobile solution can be configured to capture various documents such as OS&D or compliance documents including CDL, insurance and DVIR. What better way to keep your drivers informed, increase your retention rates and increase profits!
ISAAC Connect
This app connects truck drivers with their fleet and dispatch on personal devices. It allows for easy communication, access to trip details, load schedules, and accurate hours-of-service information. View performance reports and important documents securely.
- Real-time fleet communication
- Access to departure and load details
- Accurate hours-of-service tracking
- Document and performance report viewing
- Secure conversation centralization
- Multilingual support (English/French)
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ISAAC Connect is the driver companion app synchronized with the core ISAAC InControl solution and ruggedized tablet. The smartphone app enables truck drivers to remain connected with their fleet on personal devices whenever they want, wherever they are! ISAAC Connect mobile app has a simple instinctive interface for ease of use, built for commercial motor vehicle (CMV) drivers and it allows you to: • Continue chat conversations with your dispatch while waiting for your morning coffee or your next assignment • Initiate a conversation with the office • Centralize all these conversations and exchanged documents in a single secure location • Receive the details about your next departure • Receive updated load schedules while over-the-road • Get accurate hours-of-service information, know how many hours are left in your shift & cycle • Know exactly when your hours-of-service (HOS) clock resets down to the second • Send a copy of your hours-of-service (HOS) to your personal email address • View important documents related to your trip • View your performance reports • Available in English and French Important Note ISAAC Connect requires an ISAAC electronic logging device (ELD) installed and registered with a monthly service plan. This app is not meant to replace ISAAC InControl’s core in-cab solution that complies to US and Canadian ELD regulations. The carrier must enable communications between ISAAC InControl and ISAAC Connect. Ask your carrier to activate your access! For your own safety and that of others, do not use ISAAC Connect when your vehicle is in motion. About ISAAC ISAAC partners with North American fleets to provide a user-friendly solution that simplifies trucking. Focused 100% on the trucking industry, we help carriers overcome challenges, while boosting driver happiness. With proven system reliability and system integration capabilities driven by our open platform, our solution helps your drivers and back-office team work smoothly. For more information, visit www.isaacinstruments.com.
Screenshots
Verdict
The clearest difference is rating: SHIPSMobile at 1.8 against ISAAC Connect's 1.3. SHIPSMobile also leads on update cadence (every 6 weeks vs every 7 months). ISAAC Connect's advantage is review sentiment (17% vs 2%). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SHIPSMobile holds the better App Store score, 1.8 against 1.3. Both are backed by a comparable volume of ratings — 52 and 18 respectively. Written reviews complicate that: 2% of SHIPSMobile's written reviews are positive against 17% of ISAAC Connect's, so the app with the better star average is not the one people write more warmly about.
SHIPSMobile ships an update every 6 weeks, ISAAC Connect every 7 months. The most recent releases landed on November 2, 2026 and November 7, 2026 respectively.
| Parameter | SHIPSMobile | ISAAC Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (52 ratings) — better | 1.3 (18 ratings) |
| Positive reviews | 1.7% of reviews | 16.7% of reviews — better |
| Number of ratings | 52 — better | 18 |
| Update frequency | Every 6 weeks — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.5.0 | 14.2 — better |
| Further details — not scored | ||
| Size | 109 MB | 160 MB |
| Age rating | 4+ | 17+ |
| Developer | EBE Technologies | Instruments ISAAC Inc |
Customer experience
SHIPSMobile
ISAAC Connect
Bugs and requests
SHIPSMobile
Reported bugs
57 issues- Stopped working
- Message details not pulled
- Read number showing messages exist but can't be accessed
- App freezes
- Messages won't load
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- Dismiss all doesn't work
- Doing damage to battery
- No notifications
- Crashes when adding organization
- App freezes
- Glitching since last update
- Can't send paperwork, continues to load and quits
- No way to update or change passwords
- Requires full access to gallery instead of selected items
- Words are cut in half
- Won't let me login
- Won't access driver portal
- Won't retrieve settlements
- Circles for lining up are flimsy
- Messages never get marked as read
- Load information is chaotic
- No option to send DOT inspection
- Cannot authenticate login
- Accumulates data in cache, taking up gigabytes
- Rescan often needed
- When sending batch, backs out of screen
- Sent 15 pages, company received 1
- Lost accept button on iOS 16
- No button to confirm image after cropping
- Cannot submit paperwork
- Doesn't work with iOS 16, cannot send pictures
- No button to confirm picture after iOS update
- Only works while on WiFi
- Kicks out of app when trying to send trips
- App closes before sending files
- Won't accept company code
- Paperwork is grainy and refused by brokers
- Cannot override flash to get a good picture
- Says error when trying to send batch
- Can't log in
- Load numbers not selectable, must be entered manually
- Border cropping does not work
- Load buttons not working
- Can't click on loads
- Can't login after new update
- Requires location of phone to operate
- Picture capture quality terrible
- Not working right
- Update sucks
- Can't click on loads
- Need to enter loads manually
- Take pictures before getting them from phone
- Can't send bols anymore
- Every update makes performance worse
- Not letting me send bols
- Can't open messages
- Can't open driver portal
Requested features
7 requests- Allow scanning of multiple sheets at once
- Ability to save copies of scans easily and retrieve them
- Upload PDF files
- Store past X batches for resending
- Always on Flash in iOS
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- Keep a record of files sent on the phone
- Camera flash to stay on for the whole batch
ISAAC Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SHIPSMobile
No in-app purchases
ISAAC Connect
No in-app purchases
Questions
Is SHIPSMobile free?
Is ISAAC Connect free?
Which has better reviews, SHIPSMobile or ISAAC Connect?
Do SHIPSMobile or ISAAC Connect have ads?
Which is updated more often, SHIPSMobile or ISAAC Connect?
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