Comparison

West Side Transport vs ISAAC Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

West Side Transport

Streamline your trucking operations with this mobile tool. Scan and submit important documents directly from your device, eliminating the need for external scanners. Communicate with dispatch, manage loads, and access company updates, all while on the go.

Highlights
  • Scan and submit documents
  • Communicate with dispatch
  • Manage loads and preplans
  • View route stops and fuel locations
  • Access safety training videos
  • Driver referral program
Read full description

West Side Transport now has the technology to turn your smart phone or tablet into a device that will make your life easier out on the open road. No more stopping to find a truck stop scanner when you have this app. Instead of having to locate a scanner at a truck stop you now can take a picture of the documents you need to scan and send into payroll for easier processing. Helps get your Trip Documents in on time and get you paid. Receive and send HR Documents, Breakdown reports, Accident and OS&D reports all through the app. How nice would it be to be able to communicate with dispatch or your driver manager without having to be in the actual truck? Now you can send and receive messages from dispatch, send and receive loads, preplans and confirm with dispatch. Also put in arrival and departure times and pickup activity. View each stop along the route on the map with fuel stops within each load. Show current location weather and forecast. Videos from safety training, dispatch or company updates. Also take advantage of West Side Transport driver referral program by referring other drivers.

About

ISAAC Connect

This app connects truck drivers with their fleet and dispatch on personal devices. It allows for easy communication, access to trip details, load schedules, and accurate hours-of-service information. View performance reports and important documents securely.

Highlights
  • Real-time fleet communication
  • Access to departure and load details
  • Accurate hours-of-service tracking
  • Document and performance report viewing
  • Secure conversation centralization
  • Multilingual support (English/French)
Features
Read full description

ISAAC Connect is the driver companion app synchronized with the core ISAAC InControl solution and ruggedized tablet. The smartphone app enables truck drivers to remain connected with their fleet on personal devices whenever they want, wherever they are! ISAAC Connect mobile app has a simple instinctive interface for ease of use, built for commercial motor vehicle (CMV) drivers and it allows you to: • Continue chat conversations with your dispatch while waiting for your morning coffee or your next assignment • Initiate a conversation with the office • Centralize all these conversations and exchanged documents in a single secure location • Receive the details about your next departure • Receive updated load schedules while over-the-road • Get accurate hours-of-service information, know how many hours are left in your shift & cycle • Know exactly when your hours-of-service (HOS) clock resets down to the second • Send a copy of your hours-of-service (HOS) to your personal email address • View important documents related to your trip • View your performance reports • Available in English and French Important Note ISAAC Connect requires an ISAAC electronic logging device (ELD) installed and registered with a monthly service plan. This app is not meant to replace ISAAC InControl’s core in-cab solution that complies to US and Canadian ELD regulations. The carrier must enable communications between ISAAC InControl and ISAAC Connect. Ask your carrier to activate your access! For your own safety and that of others, do not use ISAAC Connect when your vehicle is in motion. About ISAAC ISAAC partners with North American fleets to provide a user-friendly solution that simplifies trucking. Focused 100% on the trucking industry, we help carriers overcome challenges, while boosting driver happiness. With proven system reliability and system integration capabilities driven by our open platform, our solution helps your drivers and back-office team work smoothly. For more information, visit www.isaacinstruments.com.

Screenshots

West Side Transport4 screens
ISAAC Connect4 screens

Verdict

The call

The clearest difference is review sentiment: West Side Transport at 60% against ISAAC Connect's 17%. West Side Transport also leads on rating (4.6 vs 1.0) and ratings volume (457 vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

West Side Transport holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: West Side Transport has 457 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 60% of West Side Transport's written reviews are positive against 17% of ISAAC Connect's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 7 months. The most recent releases landed on September 13, 2026 and September 18, 2026 respectively.

Scorecard3 real differences · 7 level
West Side Transport versus ISAAC Connect: the parameters behind the verdict, then further details
ParameterWest Side TransportISAAC Connect
PriceFreeFree
Rating4.6 (457 ratings) — better1.0 (5 ratings)
Positive reviews60.0% of reviews — better16.7% of reviews
Number of ratings457 — better5
Update frequencyEvery 7 monthsEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 — better14.2
Further details — not scored
Size137 MB160 MB
Age rating4+17+
DeveloperWest Side Transport Inc.Instruments ISAAC Inc

Customer experience

West Side Transport

All ratings457 ratings
Positive90.4%
Neutral4.4%
Negative5.3%
Written reviews5 reviews
Positive60.0%
Neutral0.0%
Negative40.0%

ISAAC Connect

All ratings5 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews12 reviews
Positive16.7%
Neutral0.0%
Negative83.3%

In-app purchases

None

West Side Transport

No in-app purchases

None

ISAAC Connect

No in-app purchases

Questions

Is West Side Transport free?
West Side Transport is free to download, with no in-app purchases.
Is ISAAC Connect free?
ISAAC Connect is free to download, with no in-app purchases.
Which has better reviews, West Side Transport or ISAAC Connect?
West Side Transport is rated higher. West Side Transport averages 4.6 out of 5 from 457 ratings, while ISAAC Connect averages 1.0 from 5 ratings.
Do West Side Transport or ISAAC Connect have ads?
Neither West Side Transport nor ISAAC Connect shows ads.
Which is updated more often, West Side Transport or ISAAC Connect?
West Side Transport ships an update every 7 months, and ISAAC Connect every 7 months. Most recently, West Side Transport was updated on September 13, 2026 and ISAAC Connect on September 18, 2026.

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