Love!
Thank you for creating such a useful app and continuing to improve the experience!
Amazing Customer Service
Convenient and Accurate
Love the new app
updated App is outstanding
Support goes the extra mile
No manual logging, no remembering to start or stop trips… it just works in the background and captures everything automatically.
The Shoeboxed support team is phenomenal too — real people who are actually helpful, responsive, and willing to go the extra mile (pun intended).
Much better
I had some ongoing issues with the app (see below) but over time the problems have been fixed/addressed, and the support is much improved.
Old:
When it works well this is a fair app. But buyer beware: back everything up because receipts will occasionally disappear with no trace and expect crickets if you request support. Also the app and the website are sometimes not synchronized. If this was a way to track songs or movies it would be fine, but for personal finance the stakes are too high for this level of glitchiness.
Simple. Effective. Secure.
Documents are easy to organize with note taking ability.
What could be improved:
1) Search functionality could deliver more accurate results on top.
2) Importing of PDFs via email seems to miss some occasionally. Noticeable PDFs include Amazon invoices.
3) Receipt editor built in to manipulate order of multi-page receipts.
Using this for 10+ years
Love the new update
Very responsive support
Great Upgrade!
I will say, on the small downside, that a couple of my trips have been short changed by a couple of miles, with the app pointing to a location I didn’t stop at, before I got to my destination. So, maybe 4.5 stars. But overall, much easier to use, much more intuitive.
Much better
Old:
When it works well this is a fair app. But buyer beware: back everything up because receipts will occasionally disappear with no trace and expect crickets if you request support. Also the app and the website are sometimes not synchronized. If this was a way to track songs or movies it would be fine, but for personal finance the stakes are too high for this level of glitchiness.
