Shop It Timer Notes User Reviews

Customer Experience

Positive experience87.9% of reviews
Neutral1.5% of reviews
Negative experience10.6% of reviews

~ Based on 66 written reviews from the US App Store.

Is Shop It Timer Notes Safe?

Shop It Timer Notes appears mostly safe based on user ratings. AppsHunter Safety Score for Shop It Timer Notes is 81/100.

This assessment is based on 32 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.4% of ratings point to a safe experience
3.1% of ratings suggest some concerns
12.5% of ratings point to a risky experience

~ Based on 32 App Store ratings for Shop It Timer Notes.

Is Shop It Timer Notes Legit?

Shop It Timer Notes appears to be a legitimate app. AppsHunter Legitimacy Score for Shop It Timer Notes is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

You will love this app!

When I do mystery shopping this app helps me a lot! Great app!!

One edition could make it perfect!

I use this app for each and every shop I do. My only complaint is that it’s not able to disable my phones auto lock feature. There have been so many times that I realize after an interaction that despite not being on low power mode, my phones auto lock stopped my “secret mode” recording. Please request to be added to the disable auto lock apps (ie gps etc) for iOS. Having to tap my phone and accidentally adding a time stamp where it’s not needed is killing my notes! I paid to upgrade so I can’t recommend this app to other shoppers without mentioning this headache of missing possible crucial moments!

2022 update- is there any word on if the app will be added to disable auto locking of your phone while using? That is the one feature that I use most. I hate that I only get the 30 seconds before the auto lock ends the recording. I made the original review 2 years ago. Had to take it to 3 stars for the headache of lost footage. That’s the best way to make notes not seem obvious during shops to get a view of who you’re interacting with.
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Response from developer

Thanks for trying Shop It and I'm glad you liked it. I want to let you know that your request has been acknowledged and will be released soon in our next version. Customer's satisfaction is my foremost priority, please feel free to email me anytime, I'm here to help you. Thanks again.

Couldn’t live without this program

This app makes my job easier then I ever thought it could be. This is the only program I use for my mystery shopping excursions. Before Saketh introduced this app, I had to use a recording device for my timings, pictures and videos. This app does it all! All I need is my phone. Saketh is all hands on deck and listens to all our concerns.
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Response from developer

Thank you for your feedback, looking forward to serve more.

Secret Shoppers NEED this app.

This app is the perfect companion for a secret shopper. It has so many features useful for a secret shopper already and the Dev is wonderful and is alway improving based on suggestions form his users. This app is a MUST HAVE.

Response from developer

Thanks for your words, looking forward to serve every shopper in all possible ways.

Excellent mystery shopper app

It looks like the developers really talked to pro shoppers to get their opinions on what they need. This app is everything I need to do a perfect shop. Low price for the app too. Easy decision to buy it.

Response from developer

Thank you for your appreciation and I'm glad that it helped you in doing your job quickly. Happy Shopping!!

A really useful app

Not only is this app really useful but the creator of it is very responsive to users and helpful,

Very helpful

This app is very helpful for mystery shopping and auditing. I especially like the stealth camera feature and that the audio recordings are time-stamped to the second when replaying. I used to record with other apps and have to do the math to figure out what time an event happened by calculating time from the start or end time of the recording. The one-tap time stamp is very useful as well but I do tend to forget to record timings, so I always use audio as a backup. I have been using this app for several months and have only once lost a recording, but I believe I accidentally clicked something that caused that to happen. Audio recording continues even with phone on lock mode.
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Response from developer

Thank you for your appreciation and we are glad that it helped you in doing your job quickly. Happy Shopping!!

Must have app

This app is amazingly useful when mystery shopping. It allows to the second timing that I haven't found anywhere else. I know I don't use all the features but just for the timing ability alone, it's the best I've found. Developer is very responsive and clearly wants to do everything possible to meet the needs and requests of users.
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Response from developer

Thanks for trying Shop It and I'm glad you liked it. Customer's satisfaction is my foremost priority, please feel free to email me anytime, I'm here to help you. Thanks again.

Great app and customer support!

I’m new to “shopping” and am so glad I downloaded the app right away. I had some questions and was able to speak with the developer. He understands the shopping business and is extremely open to making changes to support his users.

Response from developer

Thanks for trying Shop It and I'm glad you liked it. Customer's satisfaction is my foremost priority, in case any help needed in the future please feel free to email me anytime, I'm here to help you. Thanks again.

Great Potential but Unreliable!

This app has a ton of great features but if it runs in the background too long it crashes! I just lost a $40 shop because the app crashed and I lost my exact timings! I hope they can fix this. I’m stuck until they can figure it out.

Response from developer

Thanks for writing to us sir. Shop It has a very safe way of storing the data as it also has a back up in iTunes. In Shop It, everything gets stored internally. So it is not recommended to have many shops data in the app instead you can take a back in iTunes and clean the memory in Shop It for the coming shops. But we would definitely think a way of providing more user-friendly experience on using Shop It. Thanks for letting us know.

Secret shopper

At first I had trouble figuring out this app but I asked for help and I was amazed that someone responded immediately. Once I understood how it worked, it became very easy to use. I use it on every shop, especially the timing aspect and the voice recording.

Response from developer

Thanks for trying Shop It and I'm glad you liked it. Customer's satisfaction is my foremost priority, in case any help needed in the future please feel free to email me anytime, I'm here to help you. Thanks again.

DO NOT WASTE YOUR MONEY

This app is so awful! First of all, why in the world does anyone need a giant blinking red banner at the top of your phone showing that you are using it? That’s hardly stealthy if someone texts and wakes up your phone. Then the try before you buy version lets you go forward or back on your audio recording in 15 second increments, but the app I wasted $17 on makes you try and drag a stupid slider bar to find something. Then there’s the issue where you can never figure out the right time on the recording anyhow, because it doesn’t match the time you were actually there. And that’s if it does actually record, because randomly you’ll hit record, get the annoying flashing red header, then go to listen to it while you’re writing your report and there’s nothing there. Why isn’t there a good mystery shopping app out there??
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Response from developer

Hello Sir, thanks for writing to us. We really regret the inconvenience you faced. We have tried our best to include all the stealth features in the app but due to some restrictions with Apple guidelines, we may not fulfill all. Though, we have interviewed more than 100 mystery shoppers and added all the features which they feel as important like expense tracker, store receipts, timer controls on the player and many more shortcuts to access. But if you feel it is not worth paying for you, I apologize you for it and you can please try to place a return request on iTunes and I will accept the return request. We will try to make the app better and more usable.

Love this app!!!!

I would not do a MS without it!!!

Response from developer

Thank you for your appreciation and we are glad that it helped you in doing your job quickly. Happy Shopping!!

I love this app!

Everyone is on their phone nowadays messaging. This app is awesome because I can record everything right out in the open and it hurt looks like I'm texting! The accurate time stamps really help my reports sparkle because of the accuracy. Thank you!!!!

Response from developer

Thanks for writing this great words to us. We would definitely work more harder to bring the app more handy to you all.

Decent app

Best one I’ve used. Great for taking notes while doing a long Shop. Great for tracking times to the second. Repeated asks to like on Facebook kind of annoying! Should be able to say no once and for all!

Response from developer

Thanks for writing down to us, your review would definitely help us. We keep improving our app in each of its new versions. We would definitely take your words into consideration and make sure our app would be more pleasing in the coming versions. Thank you.

What happened

It was working so well and now is frozen. I see a black screen with a battery icon on the right top corner.

Response from developer

Hello, we are really sorry for the issue you are facing with Shop It. As we always give our first and foremost priority to our customers we will never let our customers be unhappy with the product. Any kind of issue we are always there 24X7, to help you and resolve it. Please send me the trouble you are facing with the app to my email id: saketh.tarushi@gmail.com. I will take care of it, address it and resolve it as soon as possible. Thanks for letting us know your feedback.

Good stealth

It Took a few shops for getting used to record mode being blue for on and gray for off with video being the opposite!

It would be helpful to have a simple portrait oriented video walkthrough on 1st launch of how to juggle the key features. Some of us shoppers read enough instructions as it is and a change would be nice, lol. I had an instance where audio, video and pictures were screwing with each other AND I didn’t know what the heck was happening. I read the manual but it still took some practice to know what stealthy stuff happens and what doesn’t and what conflicts with the other.

I’m looking forward to innovative features. I have ideas like,
•It Would be cool to see partnership with audio transcription to text.
•if there were ability to make all data (includes the audio and photos) of each “shop chat” a folder that’s accessible in iTunes file sharing that we can just drag out onto our desktop.
•make photo export more organized. I hate that when I save photos they go in my camera roll with everything else. Is the easy workaround either to make these .jpg files have custom names relating to YY_MM_DD_ShopTitle when we access our smartphone data on 💻 ?
•we can export individual photo copies in your app to any other but individually. It would be a good option to provide “export all shop data” and its a single folder for easy archiving.

•Sync partnership with GeoVerify.
•Access partnership to JobSlinger Calendar, and ... and...
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Response from developer

Hello, thanks a lot for taking time in writing your review. Color combinations are basically chosen to make sure it will not gain most attention from other people. But definitely, will take your comments into consideration and improve the app. Thanks again.

Couldn’t do my shopper job without it!

I’ve been a shopper a few years. The dining shops that require specific times of service were nearly impossible to get right. Then, I found this app. It’s great! A simple tap under the table, out of view, is all it takes to get exact service timings for reports.

Great app! Worth every penny.

Response from developer

Thanks for your words, looking forward to serve every shopper in all possible ways.

Tremendously helpful!

I am so happy I found this app. It helps me to accurately recall time and what was said, which is important to insure that I am not missing anything that could be affecting someone’s review.
I highly recommend this app for any mystery shopper.

Response from developer

Thanks for your review, we always talk to as many mystery shoppers as possible to get a regular update if the app meeting their needs. We look forward to working more and make this app a go-to app for Mystery Shoppers. Thanks again.

Unbelievably helpful

I have been a mystery shopper for nearly 30 years. I wish I had found this app way back when I started. Do you know the challenge of trying to discreetly time or keep track of notes? This app does it all. With an interface looks like text messaging you can record start and stop times, even discreetly take pictures to verify descriptions later and verbally record notes which then are so much easier to “recall“ when it’s time to file those reports.
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Response from developer

Appreciation will always make me happy and more motivated. Thanks for using Shop It and if you want to see the app more better and functional please you can drop me an email or post on my website. As I always say Shop It is the heartfelt response of my user's feedback. Thank you.