Shopsy Shopping App User Reviews

Name: Shopsy Shopping App - Flipkart
Rating: 2.6 (445 reviews)

Shopsy Shopping App - Flipkart

Flipkart Internet Private Limited

🌟 Lifestyle

🛍️ Shopping

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Excellent perfomence

Buy your products in shopsy quality with low price
Excellent service

Nooranu

2 months ago

Fradulent app

Order is marked delivered without being delivered by delivery agent. Even after following up on the issue multiple times, the order is not delivered and have not received the refund. The delivery agent did not pickup the call when called and marked the order as delivered. The customer service is the worst, they dont understand the issue and keep on saying the same thing again and again. Pathetic service and experience.

Mehta Akshay

2 months ago

Bad service 😡😡😡😡

They are so careless ..as I ordered baby bedding set and they said order will deliver at 3 may and at that they delivery partner called and said you have to come collect your parcel at shopsy store because order is big so I can’t deliver at your home what is even point of online shopping and my address is there on my profile and then I texted on costumer care and they said call your delivery partner once to ask if he is coming or not I called him and ask he said I will not come some other guy will come to deliver your parcel at your home I said when he said till 5..6pm but my order isn’t here yet he just making excuses it’s very irritating what is even pleasing him to deliver my parcel at time this so bad service

Misk bluryt

3 months ago

I’m facing some issue in this app.

I am facing an issue with the Shopsy app regarding payment options. I am unable to see or use the UPI payment mode while placing orders. This option is usually very convenient, so its absence is causing difficulty during checkout.

Could you please look into this issue and let me know why UPI is not available on my account or device? Also, kindly provide a solution so I can use UPI for payments.

Thank you.

Mahi Angelina

3 months ago

Item are not the same why it’s showing

Useless,please don’t buy

irfansumaira

3 months ago

App doesn’t work

Strange to see an app malfunction like this one does. Coming from a huge brand of Flipkart, it is very surprising and frustrating. When I go to select my orders, it keeps showing me “something went wrong. Try again later”

Reinstalled the app, but same error continues. Pathetic.

Abhi.M.01

8 months ago

App

Your app is very slow. It does not allow us to select any items. It is stick to one search item since 1 years. Search option is not working. That’s the reason people are not using it

parizad19

8 months ago

It’s not opening order page so I can’t able to watch order status

Tension free be cool

9 months ago

My experience on using Shopsy app.

Shopsy has been a terrible experience. I already made the payment for my order, but it still hasn’t been delivered even after many days. Every day the app just shows “Delivery today,” but nothing ever arrives. To make it worse, the app doesn’t work properly — the “My Orders” section only shows an error saying “try again.” Customer support is also not responsive at all, leaving me with no updates about my order or my money. This is highly frustrating and feels like a complete lack of responsibility towards customers.

Navii_1982

a year ago

Response from developer

Hi, Sorry to hear that your experience of using our app hasn't been seamless. Please write to us at shopsy-app-feedback@flipkart.com so we can help.

Hated this app !

Minimum 5 orders have been placed by my side since 1 month not even a singe order I’ve received yet ! Your service is very bad , I surely think that Meesho is the best app I’ve found till now . Every order is being canceled by your side and showing that I’ve to pay online. Then why are you guys giving option to customers for cash on delivery?!

Smita Dodiya

a year ago

Response from developer

We are sorry you feel that way. Please don't worry, we are here to help you with any concern you may have. Please contact us by visiting the 'My Orders' section of the Shopsy app.

Worst Shopping App

I ordered a product and raised a return request on the same day due to poor quality. Even after 3 attempts and repeated calls to customer care, the pickup was never done. Their support team kept asking me to cancel and re-apply for return again and again.

Later, a senior asked me to go physically to an E-cart office to return the item, which is not the customer’s job at all. When I went there, they refused to take the parcel.

After 50+ days of waiting and following all their instructions, I’ve been told that return is no longer possible. This is pure harassment and a violation of consumer rights.

Avoid this app unless you want to risk your money and time. Absolutely no accountability or customer support.

Mayank_786

a year ago

Response from developer

We are sorry you feel that way. Please don't worry, we are here to help you with any concern you may have. Please contact us by visiting the 'My Orders' section of the Shopsy app.

Fraudulent and Pathetic Service – Stay Away!

I had a terrible experience with the Shopsy app. I ordered a T-shirt combo and received the wrong item. When I requested a replacement through the app, it created two separate replacement orders with different IDs. Now, the delivery person is asking me to return 4 T-shirts, which I obviously never received!

To make things worse, when I contacted customer care, they were extremely rude, unprofessional, and unhelpful. They claimed there’s no replacement policy, even though the app itself initiated the replacement. Now they’re refusing to help and asking me to keep the wrong item!

This kind of service is pathetic and completely unacceptable, especially coming from a Flipkart-backed platform. I strongly advise everyone to avoid using Shopsy. It’s a fraudulent and unreliable app that does not value its customers at all. Stay away!

Guramrit2326

a year ago

Response from developer

We are sorry you feel that way. Please don't worry, we are here to help you with any concern you may have. Please contact us by visiting the 'My Orders' section of the Shopsy app.

Unable to use gift amount in Shopsy app

We are trying to add gift amount but showing error as “ we are not processing your transaction at the moment, Please try again after some time “ I tried almost 2month back as same message showing kindly fix this.

Komaljsharma

a year ago

Response from developer

Hi, Sorry to hear that your experience of using our app hasn't been seamless. Please write to us at shopsy-app-feedback@flipkart.com so we can help.

Looters

I bought 2 pair (4 👕). They delivered to me only one pair of shirts. On returning back the product, they refunded only one pair of shirts only. When called customer care, they finally said it's their process and cannot do anyhting... Big No to Shopsy. Products are such cheap that you can get for chillars...

Received the same old traditional old automated response from the developer. I called customer care by going ot my orders but nothing happened with almost 1 hour of conversation. What's next Mr. Developer?

Can you return the money of the undelivered order, Mr. Developer?

Fgrucn

a year ago

Response from developer

We are sorry you feel that way. Please don't worry, we are here to help you with any concern you may have. Please contact us by visiting the 'My Orders' section of the Shopsy app.

Never shopping from shops again

*1/5 stars - AVOID SHOPSY LIKE THE PLAGUE!

I'm still trying to wrap my head around the utter INCOMPETENCE I've experienced with Shopsy, courtesy of Flipkart. I mean, what kind of service is this?!

I ordered FIVE combos of Britt 11 perfume (50ml x 2 = 100ml each), but what did I receive? ONE. SINGLE. COMBO. Yes, you read that right! I paid for FIVE, but they decided to gift me with a whopping 80% discount... without my consent!

But wait, it gets worst! When I tried to contact the customer care, I was treated to a masterclass in uneducated, unprofessional, and utterly unhelpful "service". They seemed more interested in defending their own incompetence than actually resolving my issue.

The cherry on top? The delivery agent seemed to be suffering from a severe case of amnesia, conveniently forgetting the remaining FOUR combos I paid for.

To anyone considering shopping on Shopsy, let this be a warning: ABANDON ALL HOPE.

Flipkart, are you guys seriously okay with this level of service?! Do you need me to send you a dictionary to look up the meaning of "customer care"?!

*UPDATE:* I'll be updating this review as I continue to "enjoy" the thrilling adventures of Shopsy’s customer care. Stay tuned, folks!

Niniloveme8

a year ago

Response from developer

Hi, Sorry to hear that your delivery experience hasn't been the best. We'd like to hear more from you so that we can put in measures in place to ensure that you get a delightful shopping experience in the future. Please contact us by visiting the 'My Orders' section of the Shopsy app.

Worst Delivery Experience

The delivery partner just played with us 3-4 days that they will deliver our product and after 4 days they cancelled the prepaid order. That’s so unprofessional and disgusting. Never gonna buy anything from this app in future and refund process is so slow it takes 7-8 working days to get our paid money back 😡😡😡

katkarnikita

2 years ago

Response from developer

Wrong product

I ordered a perfume and received a completely different perfume and it didn't allow me to return it even though the return was still valid. I tried putting a bad review but it cancelled my review saying it failed because of some moderation. I demand a refund or at least a return or replacement. If anyone is trying to order from this app, please don't. It's a complete fraud at this point.

luvdogssm

2 years ago

Response from developer

Hi, Sorry to hear that. Please share more details about the issue by dropping us an email at shopsy-app-feedback@flipkart.com so we could help.

No standards for delivery Always keep delaying

Spam product by flipkart always keeps delaying product delivery date.
Atleast educate your staff to handle these type of problems as they dont have answers to these questions also
Worst app for online shopping
Uninstalling after product delivery once and for all

SHIKHA RAJAT MAURYA

2 years ago

Response from developer

Totally Fake app

It’s completely fake app , it has worst customer service support and worst delivery agent service….literally I got stressed by this app also it shows less price but the product will be 90% duplicate.
Return and replacement policy is also worst …. Literally hectic
Now I’m going to delete my account for there….
Worst app … worst service…

_Shagufta_

2 years ago

Response from developer

We are sorry you feel that way. Please don't worry, we are here to help you with any concern you may have. Please contact us by visiting the 'My Orders' section of the Shopsy app.

Complete disaster

The app is literal headache, it wont let us select filter, size or anything in the product it shows error all the time if click on the size, and it refreshes everytime we return to wishlist from the wishlisted product so again have to scroll whole page to go down! Fix the app asap else people will uninstall very soon!

Danny00015

2 years ago

Response from developer

Hi, Sorry to hear that your experience of using our app hasn't been seamless. Please write to us at shopsy-app-feedback@flipkart.com so we can help.