ShopWell User Reviews

What users say

Top reviews

Great App So Far

For what it does this App is great! Just running into the issue of a lot of items I’m scanning are not in the system yet. I’ve been submitting products as I go but there’s a lot.

I have a recommendation

I love the app and have been using it for a week. I really feel like this would really improve the app so I wanted to inform the developer about it. While doing the sign up process there are certain things which are asked of people; their wants and avoidances of certain food categories. As an example I’ll use the terms disaccharides and sulfites from the app. Let’s say a new user sees these terms and doesn't know what they are. It would be really cool if there was a way for its information to be displayed through a double click or if it was just there. I hope I came up with something useful.
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Barely Works

I got this app to use the scanner for my dairy allergies, and wow did the thing barely work. It gave me false positives on completely safe foods (there is no Parmesan in traditional Ragu, what are you talking about??? And EnjoyLife cookies are explicitly allergen free, that’s the POINT of them.) It goes out of its way to shame you for eating anything but rabbit food even if you don’t ask it to consider a low sugar or low sodium diet. Not using again.
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Missing Seed oils as a dietary dislike

I downloaded this app to help me avoid seed oils. While I do think the app is well done, I do not believe I will be able to rely on it much without vegetable/seed oils as a dietary dislike category. This category includes Corn, cottonseed, canola, soy/soybean, safflower, sunflower, grapeseed, ricebran oils.

If you add this, 5 stars for sure!
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I have never reviewed an app but this one deserves it.

I have to be on a strict diet while breastfeeding my daughter and this app has been a lifesaver. The amount of “hidden” ingredients that exist out there is crazy and this app helps keep me from spending all day in the grocery store reading labels.

Thank you!!!

I never leave reviews but I had to for this! I just found out my 3 year old is allergic to eggs. I have been struggling searching for things she can and cant have! Trying to figure out all these “other names” they can use for eggs. This makes it so much easier for me! Thank you, thank you, thank you!
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I love this app, but it has issues.

This app is an amazing shopping helper if you’re looking to be more careful about what you’re buying. However, it has some issues that make it less usable than I want it to be. It seems like any attempt at editing profiles or lists ends in an error message. The search function could also be improved, as you don’t really get to see all the results when you search something. For example, I searched “condensed soup” and only got a handful of results when I know there are many, many soups logged on the app. It would be nice to have more results and maybe even a way to filter them in the future.
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Had problems installing this app

Had this app a couple years and then took it out and just recently tried to reinstall this app. I tried three or four times and it keeps showing up a message that I have no WiFi connection or error.

Accessible to vision impaired but app could be better.

I want to thank the developers of this app for making it completely accessible to vision impaired people. I haven’t found one feature that does not work with voiceover on my iPhone. There are many companies that do not do that. Thank you so much.

That being said, the products in your database are very limited. There are some brands from areas of the country that are not represented at all. Your barcode scanner will not recognize anything with H-E-B or Hill country fair brand on it. Almost all brands and your database are not carried by the stores in my area. Please represent more regions of the country that have grocery store chains not represented in your database.
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Most of the products I scan are Unknown

Is this App recently new? Because when I scan my food it says “unavailable” like it’s not updated or something.

Would love to see kidney diet options

As a renal dietitian, I would love this app to show kidney diet options such as low potassium and phosphorus.

Don’t know what I would do without it

I have a LIST of allergies and this is amazing!! The only thing though is that they don’t have a corn allergies option which corn isn’t too common so I understand, but it would be LOVELY if it was. I 110% recommend because when I use the app it is accurate and I don’t get hives 👍🏼

Response from developer

Hi there. We are happy to say we do have corn as an allergy option. Please update your profile under "I want to avoid" and select Corn. Happy Shopping!

DOWNLOADERS BEWARE! Sounds like a good idea except the app doesn’t work

I am gluten sensitive and have to avoid foods that contain gluten. I have been in desperate search for food scanner apps that help weed out diet restrictions and this app came up. I love the idea that this app will help because gluten takes forms in many ingredients and it’s hard to remember each ingredient or have to search it up while food shopping. However, upon installing the app it’s been giving me a hard time setting up an account and loading each screen on the app! Navigating through each screen and on each page the app is malfunctioning and there’s a pop up saying “Error! Something went wrong” ... what is this madness?! I have deleted the app, restarted my phone and reinstalled, still nothing. It’s being downloaded over strong WiFi, so I know connection isn’t the issue. However this is very disappointing to the point that I had to write a review and let the developers know there is a serious bug and it needs to be fixed, my review won’t be changed until then, when I can get the full experience of the app.

So if you downloaded this app for dietary reasons like me... NEW DOWNLOADERS BEWARE!
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Response from developer

Hi Jasmine, we would love to help you on your gluten free journey. We found and fixed the issue you are referring to. Please try once more. If you need additional support, we can help at support@innit.com

not working

I just downloaded this app after finding out I have a dairy and gluten allergy. However, the app will not load or let me create an account. It seems like just the thing I need and like a super helpful tool but I can’t get it to work. I’ve tried deleting and redownloading but it still won’t work at all.
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Recently Disappointed: Updated

I’ve been using this app for over a year for my son’s many allergies. For the past few days, the app won’t open at all and crashes immediately. I hope this gets fixed soon because this app was great.

Update: The developers have paid attention and quickly fixed this problem. I’m so happy at the quick response because I love this app. Thank you!!!!!!
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Response from developer

Hi Chay808, we have found and fixed the bug creating this error. Please ensure you have the latest update and if you have any further questions please contact us at support@innit.com

Crash warning

I’ve been using this app for a month. This really helped me kick start my gluten and dairy free diet by helping me shop. You don’t realize how hidden some ingredients are in food products. I love how when you scan a food product it will highlight the ingredients I want to avoid and also recommend supplement foods. But now every time I try to get on the app it crashes right away. I don’t know if any one else is experiencing this? I also don’t know if there something I can do to fix this?
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Response from developer

Hi Thisgirlisonfire_, we have found and fixed the bug creating this error. Please ensure you have the latest update and if you have any further questions please contact us at support@shopwell.com

Great, but has an annoying issue...

Super helpful in making sure a I shop safely for my son’s allergy needs, but I am CONSTANTLY having to uninstall and reinstall. When I am asked to rate the app, whether I rate it say later, it shuts off. After that, I am unable to open the app without it shutting down immediately. The only way to stop this is to uninstall the app and reinstall, only to have to happen again once it asks me to review. I have had it less than a week and uninstalled and reinstalled 10 ten times.
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Response from developer

Hi AlliB86, we have found and fixed the bug creating this error. Please ensure you have the latest update and if you have any further questions please contact us at support@shopwell.com

Love the app but recent upgrade may have broken.

It will no longer opens after updating. It immediately dies upon opening. Could not figure out where to request support outside of the app.

Has been a blessing for months now, except...

This is probably the best product nutrition info based app I used next to OptUp and Fooducate. As much as I rely on this for all the upfront details it mentions, this one flaw literally makes the app unusable where it crashes upon loading every single time now. Good thing the website exists, but it feels slow compared to the app I want to use again. Currently using an iPhone XR with iOS 13.
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Response from developer

Hi Gamerscul9870, we have found and fixed the bug creating this error. Please ensure you have the latest update and if you have any further questions please contact us at support@shopwell.com. Thank you for your support and reivew.

I totally recommend this app !!!

I love this app !!! I just started using it today when I needed help finding the right healthy food to get at Walmart. I promise it’s a great app :)