Horrible app
Surprised Apple even allowed this to be in their App Store. UI is confusing and completely non standard controls. Entering email and password and registration is incredibly frustrating. Connecting the actual launch monitor is basically impossible with buttons and status screens that make no sense. Embarrassing effort.
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Good but not great…
Been using the app on iOS with the Connex tags for a few months now. The data is great but the experience of using the tags falls short. The app will crash multiple times during a round, is slow to upload any manually entered shots, the putting side is nowhere near accurate enough to be useful, same with pin collection (no the pin isn’t 5 yards off the green in a bunker!?) and in general it’s not great fiddling with your phone before every shot. Saying that, the data is very good so I’m tempted to upgrade to a watch with tags in the hope that it removes some of the negatives of using the phone tags. Connex are close to being good but really let down by the app itself.
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Solid but lots of room for improvement
Disappointed to find out it doesn’t give you a handicap, I would be willing to fill out scorecards for all the course I play such as course rating and slope rating for every tee box. Feels like handicap is the bare minimum these days. Other than that there is a lot of data if you are willing to edit every round to make sure it’s accurate
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App doesn’t work
The practice session history does not upload to the app. No good instruction how to fix it. Contacted support through the app, no response from shot scope.
Needs improvement!
Misses on average 10-20 shots per round. Need to recreate each round. I keep written record of putt distances bc this stat is not accurate. Editing can be tedious. I have not used a competitive app so I don’t know if it is a limitation of the technology or this product. All that being said, I do like the data it generates.
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Clunk and involved
The app and the connex tags are a bit a clunky and slow. It’s not as smooth as it seems in videos. A fair bit involved in tagging spots on your phone. Annoyingly doesn’t integrate with Apple Watch which makes it even harder to use.
Great App, No Watch
Awesome app with accessories. A shame they don’t allow Apple Watch conversion. I know they have their own watch but a simple screen of distance would go a real long way.
Frequent failed course sync
Won a V5 watch in a comp. The watch is fine, came with the club sensors which work well with the watch itself, however the app just doesn’t work for me (IPhone and IPad). Trying to sync courses for updates and it constantly disconnects from the watch, doesn’t update or maybe updates if you are lucky after 20-30 attempts!
I also tried to upload my rounds and after getting to 99% got a ‘failed to update’ message😤.
I have previously updated using my son’s PC to connect via USB, but now he has left home I don’t have my own PC so that option is gone. I have looked at and tried all of the solutions found online and none of these work. If I had paid for this watch, I wouldn’t be happy at all. Will try a Garmin soon!
I also tried to upload my rounds and after getting to 99% got a ‘failed to update’ message😤.
I have previously updated using my son’s PC to connect via USB, but now he has left home I don’t have my own PC so that option is gone. I have looked at and tried all of the solutions found online and none of these work. If I had paid for this watch, I wouldn’t be happy at all. Will try a Garmin soon!
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App scoring issue
Each time I update a round after downloading the app freezes and I have to do it all again.
App
App has started to freeze when its first opened, take ages to save rounds once you edited, also the apps matrix don’t seem to fit the screen of the iPhone anymore
Out of date maps
I have just played 4 golf courses in north wales and 2 courses displayed Incorrect hole information
North wales golf course and Rhuddlan golf course can you let me know how il
This can be fixed
North wales golf course and Rhuddlan golf course can you let me know how il
This can be fixed
Good but can be better
Worth the price of admission. However, would like to see better reports and guidance on improvement.
Better tracking required
When shot scope misses a shot, you are guessing where you played it from as no breadcrumb trail is left unlike Arccos. therefore, not as accurate in data collection.
Saving Mapping After A Round
The app is very slow when saving information after editing a shot. I’m using IOS 18.7.8 it’s starting to be very annoying!
UI Stinks
I love the watch and using during my round. The UI on my phone is unusable since refresh last year. It was a million times better. Used to have data easily accessible and now it is impossible to find. Other than finding distance I find it frustrating to use.
Hit and miss
H 50 would not turn on again. Frozen screen! It was fully charged, when I checked before leaving for the course. Frustrated to say the least.
Great monitoring tool
I’ve been using the Shotscope watch for a few months. Used along with the club tags it’s a great tool for monitoring your performance. It has helped me with my club selection based on my average shot distance. The support is excellent, with recent changes to a local course updated when I raised with Shotscope.
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Constant app / watch connection issues
I have a ShotScope V5 (won in a tournament a year ago)which is decent enough for the golf, but the app is hopeless at syncing with the watch and fails multiple times with course updates.
Sometimes it might get up to 70 percent but even that is rare and just keeps disconnecting (despite showing as being connected on my phone or IPad).
I have tried every single ‘tip’ from the ShotScope guides and done the usual resets, disconnect and reconnect, ensure in strong WI-FI signal area etc. nothing works apart from connecting to a PC with the charging cable. Thankfully I have a PC at home, many don’t and would struggle.
If I hadn’t won the watch it would have been returned some time ago. Unsure if this is an app or hardware issue but it’s not good enough!
Sometimes it might get up to 70 percent but even that is rare and just keeps disconnecting (despite showing as being connected on my phone or IPad).
I have tried every single ‘tip’ from the ShotScope guides and done the usual resets, disconnect and reconnect, ensure in strong WI-FI signal area etc. nothing works apart from connecting to a PC with the charging cable. Thankfully I have a PC at home, many don’t and would struggle.
If I hadn’t won the watch it would have been returned some time ago. Unsure if this is an app or hardware issue but it’s not good enough!
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Product
Poor syncing
Love the V5
I had a few issues with my X5 device initially but support from the team at Shot Scope was outstanding. They handled everything quickly and professionally and arranged a replacement with the V5. The V5 has been excelent- reliable easy to use and a real asset on the course. I genuinely wouldn't want to play golf without it now.
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