Watching downloads is a terrible experience!
I have tried EVERYTHING to try to fix the problem, but it continues.
When I try to watch a downloaded show, after a few minutes it loses sync between the audio and the video. The sync is off by several seconds. I can get the sync fixed temporarily by exiting and resuming the show, but the sync issue repeats again every few minutes.
I have tried uninstalling and reinstalling the app, deleting and re-downloading the show, making sure that nothing else is running in the background, etc. This is all happening on a iPad Pro 11”.
I do not have any of these issues with other streaming apps. I have tried the same thing on my iPhone 13 Pro with the same results.
Will Showtime EVER fix this problem???
When I try to watch a downloaded show, after a few minutes it loses sync between the audio and the video. The sync is off by several seconds. I can get the sync fixed temporarily by exiting and resuming the show, but the sync issue repeats again every few minutes.
I have tried uninstalling and reinstalling the app, deleting and re-downloading the show, making sure that nothing else is running in the background, etc. This is all happening on a iPad Pro 11”.
I do not have any of these issues with other streaming apps. I have tried the same thing on my iPhone 13 Pro with the same results.
Will Showtime EVER fix this problem???
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Response from developer
We hate to hear that you are running into difficulty when watching SHOWTIME content, and we would like the opportunity to troubleshoot this with you. Please visit us online at help.showtimeanytime.com where you will find contact options for Customer Care. We want to help!
App fails to Login to service provider
I have tried numerous times to sign into my Verizon account through the app. I pay for showtime service through Fios, but every time I try and login and initiate the handoff it times out.
I have logged into my Verizon account and retried, but still nothing. I’ve even got so far once that I actually logged into Verizon through the app only to get redirected to the home page of the Verizon app and no response or recognition of being signed in on the showtime app. I even disabled my Verizon security settings and multi factor authentication, but still nothing.
Name another streaming service free or premium and I’ve logged in successfully and never had these issues. In 2023 I expect app to work, especially those I pay for. This seems to be a failed API handoff and for a premium service to not be able to login successfully to another premium service - both of which I pour money into every month - leaves me frustrated and disappointed.
I am uninstalling and asking Fios to remove showtime from my account. How do you mess up something so easy as an API login? There are free streaming services that get this right. Rookie level coding mistakes. 0 stars. There isn’t even a link to support on the app. Maybe they know it’s crap and don’t want a mountain of service tickets flooding their inbox.
I have logged into my Verizon account and retried, but still nothing. I’ve even got so far once that I actually logged into Verizon through the app only to get redirected to the home page of the Verizon app and no response or recognition of being signed in on the showtime app. I even disabled my Verizon security settings and multi factor authentication, but still nothing.
Name another streaming service free or premium and I’ve logged in successfully and never had these issues. In 2023 I expect app to work, especially those I pay for. This seems to be a failed API handoff and for a premium service to not be able to login successfully to another premium service - both of which I pour money into every month - leaves me frustrated and disappointed.
I am uninstalling and asking Fios to remove showtime from my account. How do you mess up something so easy as an API login? There are free streaming services that get this right. Rookie level coding mistakes. 0 stars. There isn’t even a link to support on the app. Maybe they know it’s crap and don’t want a mountain of service tickets flooding their inbox.
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Response from developer
If you need assistance logging into SHOWTIME Anytime, we can help! Please reach out to us by visiting help.showtimeanytime.com where you will find contact options for Customer Care.
Hands down the worst streaming app I’ve ever used
Every time I open this app, either on my IPad, Apple TV, or even on my Samsung tv, it always has to be activated again, over and over, it is sooooooooo annoying , I hate it. I wish I could give this app zero stars. Absolutely the worst!!!!! I’m about to delete this from both my IPad and my smart tv until they get a developer who is competent, it’s beyond ridiculous to have to activate it literally 100% of the time…NO other streaming app does that.
And please spare me with a useless developer response about wanting to hear more about my experience….I literally just told you about my experience.
And please spare me with a useless developer response about wanting to hear more about my experience….I literally just told you about my experience.
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Downloads are the worst!
DEVELOPERS PLEASE READ! I am not sure if you actually paying attention to reviews here particularly regarding downloads but out of all of the streaming platforms SHO Anytime is by far the worst. Virtually unusable!!!
First off, downloading is a crap shoot. Success rate is about 50%.You can never hit download and walk away otherwise you may be disappointed when it is time to watch an episode or movie you “thought” you downloaded successfully. For that reason I find myself babysitting downloads and have to restart once or twice before it actually does.
When I am to finally download I often face terrible audio sync issues. I mean TERRIBLE. The audio gets out of sync sometimes by more than 30-45 seconds… I have to constantly restart the episode. I’ve notice it does this when the video jitters. Why is video jittering on a HD download!?? It’s NOT my device.I’ve tried both new iPad and iPhone 14. It’s almost as if the downloaded content is trying to establish a connection even though Im in airplane mode when this happens and off Wi-Fi. When I am offline SHO anytime should not try to connect and take me right to downloads where I should be able to watch my content seamlessly
No other streaming platforms have these issues. WORD TO THE WISE - recruit and overpay a senior developer from one of the other platforms and fix yours. I am not being cheeky here, all of the big tech firms do it. This app is virtually unusable right now.
First off, downloading is a crap shoot. Success rate is about 50%.You can never hit download and walk away otherwise you may be disappointed when it is time to watch an episode or movie you “thought” you downloaded successfully. For that reason I find myself babysitting downloads and have to restart once or twice before it actually does.
When I am to finally download I often face terrible audio sync issues. I mean TERRIBLE. The audio gets out of sync sometimes by more than 30-45 seconds… I have to constantly restart the episode. I’ve notice it does this when the video jitters. Why is video jittering on a HD download!?? It’s NOT my device.I’ve tried both new iPad and iPhone 14. It’s almost as if the downloaded content is trying to establish a connection even though Im in airplane mode when this happens and off Wi-Fi. When I am offline SHO anytime should not try to connect and take me right to downloads where I should be able to watch my content seamlessly
No other streaming platforms have these issues. WORD TO THE WISE - recruit and overpay a senior developer from one of the other platforms and fix yours. I am not being cheeky here, all of the big tech firms do it. This app is virtually unusable right now.
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Response from developer
We want to hear more about your SHOWTIME Anytime experience. Visit us online at help.showtimeanytime.com where you will find contact options for Customer Care. We look forward to your feedback.
Logging Me Out
Not only am I experiencing this issue, but I’ve also seen many other complaints, some as far back as 4 years!! All with the developer, saying they hear us and that they are sorry that we are experiencing the same issue, of having to constantly reactivate a device due to automatically logging you out, yet in at least 4 years nothing has changed!
I have to reactivate my devise sometimes multiple times a day, and honestly because it can be so frustrating I end up not really using the app like I do with other services. SHOWTIME I think it’s time that you FINALLY fix this issue!! Please!
I have to reactivate my devise sometimes multiple times a day, and honestly because it can be so frustrating I end up not really using the app like I do with other services. SHOWTIME I think it’s time that you FINALLY fix this issue!! Please!
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