Watching downloads is a terrible experience!
I have tried EVERYTHING to try to fix the problem, but it continues.
When I try to watch a downloaded show, after a few minutes it loses sync between the audio and the video. The sync is off by several seconds. I can get the sync fixed temporarily by exiting and resuming the show, but the sync issue repeats again every few minutes.
I have tried uninstalling and reinstalling the app, deleting and re-downloading the show, making sure that nothing else is running in the background, etc. This is all happening on a iPad Pro 11”.
I do not have any of these issues with other streaming apps. I have tried the same thing on my iPhone 13 Pro with the same results.
Will Showtime EVER fix this problem???
When I try to watch a downloaded show, after a few minutes it loses sync between the audio and the video. The sync is off by several seconds. I can get the sync fixed temporarily by exiting and resuming the show, but the sync issue repeats again every few minutes.
I have tried uninstalling and reinstalling the app, deleting and re-downloading the show, making sure that nothing else is running in the background, etc. This is all happening on a iPad Pro 11”.
I do not have any of these issues with other streaming apps. I have tried the same thing on my iPhone 13 Pro with the same results.
Will Showtime EVER fix this problem???
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Response from developer
We hate to hear that you are running into difficulty when watching SHOWTIME content, and we would like the opportunity to troubleshoot this with you. Please visit us online at help.showtimeanytime.com where you will find contact options for Customer Care. We want to help!
App fails to Login to service provider
I have tried numerous times to sign into my Verizon account through the app. I pay for showtime service through Fios, but every time I try and login and initiate the handoff it times out.
I have logged into my Verizon account and retried, but still nothing. I’ve even got so far once that I actually logged into Verizon through the app only to get redirected to the home page of the Verizon app and no response or recognition of being signed in on the showtime app. I even disabled my Verizon security settings and multi factor authentication, but still nothing.
Name another streaming service free or premium and I’ve logged in successfully and never had these issues. In 2023 I expect app to work, especially those I pay for. This seems to be a failed API handoff and for a premium service to not be able to login successfully to another premium service - both of which I pour money into every month - leaves me frustrated and disappointed.
I am uninstalling and asking Fios to remove showtime from my account. How do you mess up something so easy as an API login? There are free streaming services that get this right. Rookie level coding mistakes. 0 stars. There isn’t even a link to support on the app. Maybe they know it’s crap and don’t want a mountain of service tickets flooding their inbox.
I have logged into my Verizon account and retried, but still nothing. I’ve even got so far once that I actually logged into Verizon through the app only to get redirected to the home page of the Verizon app and no response or recognition of being signed in on the showtime app. I even disabled my Verizon security settings and multi factor authentication, but still nothing.
Name another streaming service free or premium and I’ve logged in successfully and never had these issues. In 2023 I expect app to work, especially those I pay for. This seems to be a failed API handoff and for a premium service to not be able to login successfully to another premium service - both of which I pour money into every month - leaves me frustrated and disappointed.
I am uninstalling and asking Fios to remove showtime from my account. How do you mess up something so easy as an API login? There are free streaming services that get this right. Rookie level coding mistakes. 0 stars. There isn’t even a link to support on the app. Maybe they know it’s crap and don’t want a mountain of service tickets flooding their inbox.
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Response from developer
If you need assistance logging into SHOWTIME Anytime, we can help! Please reach out to us by visiting help.showtimeanytime.com where you will find contact options for Customer Care.
Hands down the worst streaming app I’ve ever used
Every time I open this app, either on my IPad, Apple TV, or even on my Samsung tv, it always has to be activated again, over and over, it is sooooooooo annoying , I hate it. I wish I could give this app zero stars. Absolutely the worst!!!!! I’m about to delete this from both my IPad and my smart tv until they get a developer who is competent, it’s beyond ridiculous to have to activate it literally 100% of the time…NO other streaming app does that.
And please spare me with a useless developer response about wanting to hear more about my experience….I literally just told you about my experience.
And please spare me with a useless developer response about wanting to hear more about my experience….I literally just told you about my experience.
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Downloads are the worst!
DEVELOPERS PLEASE READ! I am not sure if you actually paying attention to reviews here particularly regarding downloads but out of all of the streaming platforms SHO Anytime is by far the worst. Virtually unusable!!!
First off, downloading is a crap shoot. Success rate is about 50%.You can never hit download and walk away otherwise you may be disappointed when it is time to watch an episode or movie you “thought” you downloaded successfully. For that reason I find myself babysitting downloads and have to restart once or twice before it actually does.
When I am to finally download I often face terrible audio sync issues. I mean TERRIBLE. The audio gets out of sync sometimes by more than 30-45 seconds… I have to constantly restart the episode. I’ve notice it does this when the video jitters. Why is video jittering on a HD download!?? It’s NOT my device.I’ve tried both new iPad and iPhone 14. It’s almost as if the downloaded content is trying to establish a connection even though Im in airplane mode when this happens and off Wi-Fi. When I am offline SHO anytime should not try to connect and take me right to downloads where I should be able to watch my content seamlessly
No other streaming platforms have these issues. WORD TO THE WISE - recruit and overpay a senior developer from one of the other platforms and fix yours. I am not being cheeky here, all of the big tech firms do it. This app is virtually unusable right now.
First off, downloading is a crap shoot. Success rate is about 50%.You can never hit download and walk away otherwise you may be disappointed when it is time to watch an episode or movie you “thought” you downloaded successfully. For that reason I find myself babysitting downloads and have to restart once or twice before it actually does.
When I am to finally download I often face terrible audio sync issues. I mean TERRIBLE. The audio gets out of sync sometimes by more than 30-45 seconds… I have to constantly restart the episode. I’ve notice it does this when the video jitters. Why is video jittering on a HD download!?? It’s NOT my device.I’ve tried both new iPad and iPhone 14. It’s almost as if the downloaded content is trying to establish a connection even though Im in airplane mode when this happens and off Wi-Fi. When I am offline SHO anytime should not try to connect and take me right to downloads where I should be able to watch my content seamlessly
No other streaming platforms have these issues. WORD TO THE WISE - recruit and overpay a senior developer from one of the other platforms and fix yours. I am not being cheeky here, all of the big tech firms do it. This app is virtually unusable right now.
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Response from developer
We want to hear more about your SHOWTIME Anytime experience. Visit us online at help.showtimeanytime.com where you will find contact options for Customer Care. We look forward to your feedback.
Logging Me Out
Not only am I experiencing this issue, but I’ve also seen many other complaints, some as far back as 4 years!! All with the developer, saying they hear us and that they are sorry that we are experiencing the same issue, of having to constantly reactivate a device due to automatically logging you out, yet in at least 4 years nothing has changed!
I have to reactivate my devise sometimes multiple times a day, and honestly because it can be so frustrating I end up not really using the app like I do with other services. SHOWTIME I think it’s time that you FINALLY fix this issue!! Please!
I have to reactivate my devise sometimes multiple times a day, and honestly because it can be so frustrating I end up not really using the app like I do with other services. SHOWTIME I think it’s time that you FINALLY fix this issue!! Please!
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Streaming Crashes on AppleTV AND the website
UPDATE: The website won’t stream content either. I’ve had some success just watching through my cable provider’s, Spectrum, app directly.
Thoroughly enjoyed this app for a long time up until 2 weeks ago when it would no longer play shows on AppleTV. I just deleted it because the same issue keeps happening. While the app will launch it won’t stream shows. It will load for a moment then go back to the home screen. I know it’s not an issue with my internet connection because I don’t have this issue with other apps I stream content on with AppleTV. As a result I’ve had to resort to streaming from the ShowtimeAnytime website directly on my MacBook which actually works just fine.
Thoroughly enjoyed this app for a long time up until 2 weeks ago when it would no longer play shows on AppleTV. I just deleted it because the same issue keeps happening. While the app will launch it won’t stream shows. It will load for a moment then go back to the home screen. I know it’s not an issue with my internet connection because I don’t have this issue with other apps I stream content on with AppleTV. As a result I’ve had to resort to streaming from the ShowtimeAnytime website directly on my MacBook which actually works just fine.
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I like the Showtime app
I pay for full cable. One night I forgot to tape The Walking Dead so I tried to watch it On Demand the same night but the AMC app tried to make me watch 48 commercials before the intro even came on. From that point forward I decided to cancel ,y cable and watch shows off of torrents rather than paying for cable and saying that I had to pay for streaming in addition
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Do you like frequently reauthorizing your account?
This is the app for you. On at least a monthly basis, we get asked to reauthorize the app through our cable provider. It’s so diligent about making sure only authorized users are using the app, I recently had it ask for me to reauthorize my account in the middle of a show I was watching. Talk about vigilance!
If you enjoy knowing that multi-billion dollar media conglomerates are putting the protection of their intellectual property over their paying users’ viewing experience, you’ll enjoy this app.
If you enjoy knowing that multi-billion dollar media conglomerates are putting the protection of their intellectual property over their paying users’ viewing experience, you’ll enjoy this app.
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They don’t got it
Like many streaming services…they don’t got it. When you finish an episode, instead of seamlessly offering you the next episode, here is what this app requires you to do: close out of the current episode, type in the full name of the show you’re watching (hope you remember what number episode you just finished because this app doesn’t remind you), click the next episode and hope for the best!
Didn’t finish the episode? NOT ALLOWED! Next time you open the app you need to remember where you left off so you could start it there. App doesn’t do it for you, obviously.
Didn’t finish the episode? NOT ALLOWED! Next time you open the app you need to remember where you left off so you could start it there. App doesn’t do it for you, obviously.
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Worst streaming app
I’ve had this app for years and it’s the worst out of all the streaming apps where you can use your tv provider to login. First the app continues to log you in and out. Then the downloading is the slowest and the worst ever. It literally takes days yes days more than hours to download an episode of something. It’s NOT my internet speed and it’s NOT my iPad that is the problem it’s the app. Then when you finally get something downloaded and want to watch it not using Wi-Fi on the airplane it doesn’t work! You can’t login or you get an error message that says you can’t view your downloads. It’s VERY disappointing how bad this app is. I have deleted the app multiple times I’ve logged out and back in (and when you log out all your downloads you worked days to get are all erased so back to square 1) and the app is still EXTREMELY slow to download
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Response from developer
We want to hear more about your SHOWTIME Anytime experience. Visit us online at showtimeanytime.com/help where you will find contact options for Customer Care. We look forward to your feedback.
Worst App ever, seriously.
Tried the app last year crashed every single time, would not ever play on the Apple TV, figured I would try again this year, same exact result. I have almost every other steaming app and this is the only one with an issue so don’t tell me to contact customer support you can see from other reviews this app was flawed from the start and the studio is too cheap to fix it or too incompetent when it comes to technology because frankly it’s shocking a big company like showtime isn’t able get a simple app working and provide basic streaming service after all these years. Pathetic.
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Show skipping and then closing
We recently started watching Your Honor and episodes 3-7 (so far) are unwatchable. The show starts fine, the it starts to skip (random times) like an old cd, replaying the same 2-3 seconds a few times then ultimately backs out of episode, returns to the menu, and marks it as watched. It does this on iPhone and Apple TV. I’ve reinstalled both apps with no luck. Sometimes you can fast forward through it and keep watching, but usually not. We’ve resorted to watching it on demand through our cable provider, but they only offer standard definition for Showtime. All other premium channels have an HD version. So the picture only takes up half our tv screen. We’ve watched several series through the app, with only one episode of Shameless doing this same thing.
Please fix the bug!!
Please fix the bug!!
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Response from developer
We want to hear more about your SHOWTIME Anytime experience. Visit us online at showtimeanytime.com/help where you will find contact options for Customer Care. We look forward to your feedback.
Can’t get through one episode
I can’t get through a single episode of any show without the app going into a cycle of replaying the same 10 seconds over and over and over. I have to skip ahead in order to keep watching but it keeps happening. Then the sound will eventually go out and then I will get an error message along the lines of “Lost Connection” or “Network Error.” I quit out of the app and go back to the show I was watching and stare at black screen that won’t play. I have had to give up on so many episodes that still will not play even days after. Terrible.
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Viewing interruptions
I would like to start by saying I love this app. I use it to watch my favorite shows while working out. Over the last couple weeks I have been dealing with viewing interruptions. Yesterday I was watching and at one point the show would get stuck and buffer back 5 seconds and repeat until it stopped and I get an error message saying unable to connect to network at this time. When I hit ok it returned me back to the Home Screen. Then the show would not work until the next day. When I moved on to another show, it did the same thing. Very frustrating, especially in the middle of a run.
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Glitchiest App EVER
We use several premium cable TV apps to stream and we have never had issues like we do with the Showtime Anytime App. We are logged out at least once each time we go into the App and if we are lucky enough to get our show to stream, it logs out in the middle or just quits playing. For example, while attempting to watch a certain show it just stopped streaming. No way to pause/play/etc. I tried downloading just that particular episode and it wont even allow us to do that. Ive signed out/back on. Deleted and reinstalled to no avail. I gave it two starts ONLY because when it does work, I can deal with being logged in and out 5 times a show…..but at least I can watch it in some fashion. There has to be some sort of debugging that you can do - HBOgo and others do not do this. We love Showtime. Please fix these glitches.
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Response from developer
We hate to hear that you are running into difficulty when watching SHOWTIME content, and we would like the opportunity to troubleshoot this with you and your device. Please visit us online at showtimeanytime.com/help where you will find contact options for Customer Care. We want to help!
NOT User Friendly…
Not easily navigated, could take a lesson from other streaming services!
I can live with a security feature asking you to sign in every 24 hours but could you make it easily accessible?? It takes wayyyyy too long to navigate through whether no matter where you use the app (mobile device, laptop, firetv etc)
I despise the fast forward and rewind buttons!! You will fast forward through the entire program or rewind through it if you’re not careful! (Love STARZ buttons, each a 10 second interval either way.. so much easier..
I can live with a security feature asking you to sign in every 24 hours but could you make it easily accessible?? It takes wayyyyy too long to navigate through whether no matter where you use the app (mobile device, laptop, firetv etc)
I despise the fast forward and rewind buttons!! You will fast forward through the entire program or rewind through it if you’re not careful! (Love STARZ buttons, each a 10 second interval either way.. so much easier..
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Logs Me Out CONSTANTLY
There’s so much I love about this app...but the biggest and by far most frustrating aspect is how it constantly and continuously logs me out of my account. I could be using the app on a Monday night, for example, and by Tuesday night, I’m forced to log in again. I don’t know why this is. My app is currently up to date, but it does this to me all the time. It also does it when I haven’t used the app for a week or so, which is still annoying, but I’m in the middle of a movie right now, and I was forced to get out of bed and re-activate my device...three times before it finally accepted it.
Other than that, I really enjoy using Showtime Anytime. I do wish the closed captioning had an option to make the font bigger, though. I love the 10 second fast forward and rewind feature, which HBOMax recently got rid of, and I’m avoiding that app like the plague until it’s fixed. Please never get rid of that feature, because sometimes I miss a detail during my show/movie, and it’s wonderful to be able to quickly go back
Overall, I feel like I’m getting a lot of bang for my buck since I pay so much a month for cable, Showtime included. Spectrum rarely has this much to offer when I look at Showtime on demand when I’m watching regular TV, so having an AppleTV opened my eyes to all the content I’ve been paying for, with no way to watch.
Keep up the great work, Showtime. I can’t WAIT to see Dexter in a few months. 😄
Other than that, I really enjoy using Showtime Anytime. I do wish the closed captioning had an option to make the font bigger, though. I love the 10 second fast forward and rewind feature, which HBOMax recently got rid of, and I’m avoiding that app like the plague until it’s fixed. Please never get rid of that feature, because sometimes I miss a detail during my show/movie, and it’s wonderful to be able to quickly go back
Overall, I feel like I’m getting a lot of bang for my buck since I pay so much a month for cable, Showtime included. Spectrum rarely has this much to offer when I look at Showtime on demand when I’m watching regular TV, so having an AppleTV opened my eyes to all the content I’ve been paying for, with no way to watch.
Keep up the great work, Showtime. I can’t WAIT to see Dexter in a few months. 😄
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Where is the Picture in Picture???
Why on earth would you remove this feature??? I’m pretty sure this was enabled not long ago, where is it?? I need Picture in Picture back in my life! It’s 2021...we have other stuff to do with our phones WHILST watching awesome videos. Guess I’ll have to watch HBO..
I’ve seen the reviews it’s not just me. Get your crap together Showtime!
Edit: Thank you Showtime developer for your kind response and consideration. I really do enjoy your programming and other PiP, the app works great. I take back what I said about HBO..
I’ve seen the reviews it’s not just me. Get your crap together Showtime!
Edit: Thank you Showtime developer for your kind response and consideration. I really do enjoy your programming and other PiP, the app works great. I take back what I said about HBO..
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Very Annoying
Every time I open the app on an Apple device I need to log in with my provider, sometimes 2 or more times. I have deleted and reinstalled the app but problem persists. Content and overall functioning is fine but the constant need to log in makes using the app very tedious.
I agree with other users regarding expiration date feature. Please bring it back!
I agree with other users regarding expiration date feature. Please bring it back!
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More options
My problem is with the app. It lacks on options. For example a fast forward option. Y Or option to set closed caption. If I’m watching a series and I decide to go to a precios episode. I have to go to the main menu and start from the beginning for me to get to the episode option. I was watching Shameless, and I wanted to see the previous episode. I had to go to the main menu and select shameless again in order to get to the episode menu. You should look at the Netflix options they give you. I know y’all are not trying to copy but get some pointers. I mean I’m paying for the Showtime Service.
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