SHOWTIME User Reviews

SHOWTIME
SHOWTIME
Showtime Digital Inc.

Customer Experience

Positive experience26.9% of reviews
Neutral15.4% of reviews
Negative experience57.7% of reviews

~ Based on 52 written reviews from the US App Store.

What users say

Is SHOWTIME Safe?

SHOWTIME appears safe based on user ratings. AppsHunter Safety Score for SHOWTIME is 96/100.

This assessment is based on 186,058 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.2% of ratings point to a safe experience
2.2% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 186,058 App Store ratings for SHOWTIME.

Is SHOWTIME Legit?

SHOWTIME is no longer available in the App Store. AppsHunter Legitimacy Score for SHOWTIME is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Great selections of movies and shows

I originally set my subscription up for the show American Rust but it never got renewed. I stuck around for Dexter and watched yellow jackets. I decided not to renew my subscription since they decided not to renew
American Rust. And since then there were many shows or movies that would interest me to resubscribe. Now I have the paramount plus and able to watch showtime! Every now and then there are great movies that peaks my interest which is awesome. However… I’m not sure if it’s just the movie or on shows too but the caption option is kind of useless. When I have it on it just places the captions anywhere on the screen blocking a scene or a face and it moves it around. So that’s annoying. Sometimes I like to use the caption if some of the dialogue is not clear or I can’t have the volume up too loud to prevent disturbing my elderly grandmother while monitoring her.
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Infinite Storm Review (and side note about HBOmax)

(This review box popped up and I don’t know if it is for HBO or the movie i just watched). Anyway,a phenomenal experience; so much more than a movie. I’ve never seen a better piece of art about grief..this is up there with Picasso’s war painting/s, The Scream, Bird Song (by Phillip Glass) and perhaps Deer Hunter and Toni Morrison’s Beloved and John Trudel’s life.
As for showtime…liking much here..therapeutic some of it like the movie infinite storm. Would be nice to effect play speeds and perhaps have place for social connection/comments or whatever though the latter is probably way too much to ask. Can’t believe what is available these days to watch (and the quality too) compared to the old days not long ago.
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Trash

This application is terrible. I watch shows on my Apple TV often through Showtime. Going on a work trip I decided to try the app. Terrible mistake. Downloaded the app and logged in just fine. Even downloaded several movies for the long flight. NONE of the movies would play correctly. The stuttered and stopped often and the sound and video would be out of sync when they started playing again. I spent and hour going through starting and stopping a movie, force closing the app for get a few more minutes of movie. Eventually the choppy view was too much and I stopped. When I arrived at the hotel and got onto wifi the same problems showed. I thought it might be my device so I opened Netflix, downloaded and movie and turned off wifi. The download played flawlessly. Opened iTunes, another great viewing experience. Tried Showtime app one last time, again terribly unwatchable. Do not waste your time.
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Response from developer

We hate to hear that you are running into difficulty when watching SHOWTIME content, and we would like the opportunity to troubleshoot this with you and your device. Please visit us online at help.showtime.com where you will find contact options for Customer Care. We want to help!

The cancellation flow is tricky

I tried to cancel the subscription before my billing day, and thought I succeeded since the 30 day free trial ads came out on the screen and also top right corner like what it did before I subscribed. But noooo, it turns out I have to find and click the very small line of “no I still want to cancel” on the 30 day free trail page to finalize my cancellation. Learnt that after I got charged today. And I feel getting tricked which is not a good feeling. I wanted to cancel in the first place because of some tech preference such as the ui and recommendation doesn’t serve well to me but now I just feel like I don’t want to use this service ever again.
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literally terrible

don’t waste your time or money on showtime it’s quite literally the worst streaming app ever. why am i receiving a notification saying “Network Error” on a downloaded episode. i took the time to go in and download each episode since i knew i wouldn’t have wifi for a certain amount of time and now youre telling me im not even able to stream the episodes i downloaded? one, your episodes take centuries to download despite how short they are. two, even after waiting those centuries for your downloaded content they’re not even gonna work. most definitely not continuing my subscription
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Consider some changes

Showtime, do better. Your app has specific issues that need addressing and make it stand apart from other streaming service apps in a negative way. So many better ways to improve UI/UX: Rewind Instead of allowing users to scrub through the episode and have a visual of how far back or forward you’re actually going. I can’t see where I am so I’m doing more FF and REW to get to the right spot. There’s a separate button to rewind and fast forward instead of being able to simply scrub along the track. That’s an unnecessary step too. Next Up Episodes Often the next episode is coming and the episode I’m watching isn’t even done yet. Should know not to end the episode and auto-begin the next one until there is no more show left to see, even if it happens after the credits (rare but should be considered) Loading Shows and movies and CONSISTENTLY being interrupted by reloading. This is 2022 and none of the other apps I use have this issue. I’ve literally begun playing a game where I try to guess the next action or words the actor is going to say. Closed Caption Options are too big. Small is really large.
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Response from developer

We appreciate your interest in SHOWTIME and your suggestion to improve the SHOWTIME app. Your comments regarding content navigation have been forwarded internally for consideration when making app enhancements in the future. Thank you for watching SHOWTIME!

Needs to be accessible

Voiceover is my screen reader that iPhone uses like I said the main page of the app when you open, it works great with voiceover it’s just the player it’s just when I click on the movie and it starts playing and I run my finger across the screen it doesn’t do nothing I can’t get the rewind pause fast forward button or player back so if you can fix that thank you guys keep up the good work that’s the only thing it needs to be accessible is when you get into the player besides that it’s a really great app everything else is accessible with my voiceover I can run my finger, crossed the screen ever tell me the name of the titles and the movies The main page the whole app works great with my voiceover. It’s just when I click on a movie and hit play and it goes into the player. I can’t ask it without closing the app I meant to say exit without closing the app if you can just get a hold of some tools to make your player accessible I’ll change my rating and I’ll subscribe I will actually go ahead and change it up to three stars This is a really great app. I love it I love listening to movies but I’m asking if you can make your player accessible because I can’t see I love listening to movies but I need it accessible with voiceover. I’m using an iPhone 12 pro max. Thank you. on iOS 16.2. and if you can do that, I will give you a five star rating.
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Response from developer

We would like the opportunity to troubleshoot this with you and your Voiceover app. Please visit us online at help.showtime.com where you will find contact options for Customer Care. We want to help!

Good for a few months, solid app

Good enough to pay for because of Dexter, Dexter: New Blood (for me), but once I'm done with those, they really need to add some more original content. The app also feels just a tiny bit outdated and the buttons lag, barely (but noticeable enough) at times. My biggest pet peeve is that the downloads take absolutely FOREVER - even on a great wifi network. I don't think I'd be willing to pay the price (once I've seen the Showtime originals) that the app commands for what you get on here.
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A ranked contender of top 3 streaming service’s

Phenomenal content, great app performance and wide selection. Not much more you can possibly ask or hope for. If they ever did potentially aspire to gain the championship throne and overtake arguably either HBO or Netflix, than in this very credible reviewers opinion they should invest less in the startups with particular emphasis on the cultural push that their making and more emphasis on their proven winners and particularly the numerous amazing series they’ve got only a single season of. My own strong advice would be more crime documentaries like ‘Active Shooter’ since lord knows there’s enough weekly for at least 10 seasons and ‘Seven Deadly Sins’ to name a couple. Make no mistake, they’ve hit solid gold with the Kevin Bacon series and a few more that everyone knows. I wasn’t a fan at all of killing off Micheal C Hall in New Blood! What a blunder that was who’s ever idea that belongs too.
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Response from developer

We appreciate your interest in SHOWTIME and your suggestions to improve the SHOWTIME app. Your comments have been forwarded internally for consideration. Thank you for watching SHOWTIME!

SHOWLESS

This is by far one of the worst streaming apps EVER. Poorly designed. Same tired content. Same docs. Same movies. Nothing new and if it is new it’s one show! Too much about boxing. Docs are limited. Dated. Nothing decent at all. But the biggest issue is the loooong annoying movie description and NO TRAILER to anything. Seriously???? I have to go to YT, find the trailer then come back to the app. Come on!!! Just lazy. Check out Tubi. Now that is how you do things. Plenty of content. Great choices. Movies from all decades and TRAILERS in the app. Yes they have ads but the app is FREE!!! They have so much more content that it’s worth the 2m ad. How is this not happening with Showtime? Absolute waste of money and time. Your ONLY redeeming quality is the ability to download but this is not quite accurate either. You still have to be on WiFi. Ugh!!! Just awful. This app is worth maybe .25 cent a month…maybe. 🙄Your latest update was a new thumbnail. Woohoo!
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Response from developer

We appreciate your interest in SHOWTIME and your suggestion to improve the SHOWTIME app. Your comments have been forwarded internally for consideration when making app enhancements in the future. Thank you for watching SHOWTIME!

What are you guys doing?

I pay for Showtime through my cable provider. It’s bundled with HBO. Do you think I’m denied the HBO Max experience because of that? No, of course not What service am I supposed to be using with you guys, Showtime Now? Showtime Later? Showtime Anywhere? What a messy mess you’ve created. I see very few offerings that justify a continuous subscription to your service in the first place. I then see a show I want to watch on Showtime through Apple TV and have to download some crummy 720p old app that’s glitchy, that I’m not even sure is the correct one. Fix this. It’s incredibly stupid.

To the showtime developer response: thanks for the follow up. I will pass on your suggestion to use Showtime Anytime 720p and cancel my subscription instead. Good luck with your brand!
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Worst of the paid streaming apps

I’m sorry to say, this is by far the worst of all the major Marie l paid streaming services. I can’t speak to the content that is included but that’s because the app layout is horrid. If you know what you want to watch, you can search; if you’re trying to browse, then good luck. Also, when trying to pickup where you left off on a series, make sure you remember where you left off, it will always say you are episodes ahead of where you exited.

All said, I gave two stars because it does technically play shoes (albeit slowly and laughingly). I will not be paying for a second month.
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Bug fixed! ~ old post: Cannot get through one episode of dexter without this app crashing

I recently got a showtime subscription and I can rarely finish an episode of dexter without some buttering time loop or the app not being able to connect. This is driving me insane as I just want to watch this show and have spent hours in loading screens and buffering while trying to watch this show. Needs to be a functional app for a solid review from me.

Update;
Bud fixed, showtime is really running the show now!
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Abruptly stopped working, but it’s been fixed.

Update: bug has been patched, app is working fine again. 👍

After 30 days of normal use, all of a sudden this app will not load. Like, at all. It spends about a half a second on the Showtime loading screen then conks out. I’ve reset the phone, deleted the app, reinstalled the app- nothing works.

I’ll have to cancel my subscription pretty soon here if ya’ll don’t fix it- and that’d be a shame cuz I’d have to stop hate-binging Billions: the show where all characters have infinite deep-cut knowledge of all things pop culture and sports and make comparative references to said things in every line of dialogue. That’s right- I’d have to cancel it harder than Fox did after 6 weeks of Chevy Chase in the Fall of ‘93. (Feel free to use that one)

Aaaanyhoo, please do the needful and link me to the customer-facing Sev2 ticket addressing the iOS update breaking the app. (I want to see real-time updates on progress. Using iPhone XR, iOS v.14.4.1)
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Delete and re-download

As the other recent reviews, when updating to the new version, the app won't run. Solution is to delete it (don't just "remove from home screen", delete it completely) then download it again from the app store. I know some people say they tried that to no avail, but it worked for me, and I'm using iOS 14 too. I haven't subscribed yet, so I don't know what running the app and playing movies is like, but the app quiting on update problem everybody is complaining about can be solved at least.
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Awful & glitchy

I got this app two days ago and have had nothing but problems. My show either stops after 5 minutes or it replays the same scene over and over. If I FF 10 seconds it’s fine for another minute or so and then the same. It even lost sound once. I’m constantly closing it out and refreshing. Way too much aggravation to watch my show. I am on Wi-Fi but that shouldn’t matter anyway, every other streaming app I have works just fine if I’m not on Wi-Fi. This is not a great into to the 30 day trial. I’ll probably cancel before they bill me. Really sad because I really wanted to keep it and watch dexter next.
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GOOD SHOWS, TERRIBLE TERRIBLE APP!

This is the worst most joke of a streaming service app out of all of them which is baffling since its showtime.. i cant even find a way for help other than showtime claiming its my problem on my end when its theirs, just like many others are claiming. Im so disappointed that i have been paying monthly for an app that glitchy at best, and UNUSABLE at times.. while watching any show or movie you may or may not get interrupted with it stopping, loading and saying “cannot play title” or something of the sort. Then you close the app over and over and it wont let you resume that same title but will allow you to start a new movie or show but cant finish what you were watching. Id give it NO STARS if it were an option. I want a refund for the months that Ive had this unusable app and i will be canceling when I'm done writing this review unless something is done to fix it.
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Response from developer

We're sorry that you experienced trouble when watching SHOWTIME content. If this remains an issue, we would like to troubleshoot this with you. Please visit us online at showtime.com/help where you will find contact options for Customer Care. We are here to help!

So many glitches, unfortunately sigh!

First of all, showtime itself has a great selection; it has some of my favorite atm binging shows. But the problem is with the amount of glitches and issues this app has - it sometimes repeats the same 5 seconds over and over until it craps out completely. Or it just shows network issues and then I can’t resume the show/movie, even after shutting the app down manually. Amount of unfinished shows and movies are piling up on my list now and it’s really frustrating. Idk why showtime is having such a tough time with developing its app as all my other streaming platforms are working great. Shame really, coz it could be an awesome service otherwise.
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Garbage

This app has recently and consistently received 1 star ratings for the exact same basic reason …it doesn’t work. Any competent developer would immediately address customer satisfaction issues by resolving ASAP.. You will see that the same issue is raised repeatedly by users - app freezes, crashes, can’t get thru show. Sort by most recent and you will quickly see what I am describing. The developer, if they respond, will cut and paste the same response- contact customer care, we are sorry you are disappointed, we want to work through this issue with you and your device. None of those extra steps should be needed if you have a reliable app that works! Whose going to pay for a subscription that you need to sit on a support call because the developer’s app doesn’t work? No one has time for such nonsense. I’m actually surprised this app is still available. Seems off with all the 1 star ratings that the ratings matrix isn’t updating reflecting the recent and consistent 1 star ratings.
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Response from developer

We're sorry that you experienced trouble when watching SHOWTIME content. If this remains an issue, we would like to troubleshoot this with you. Please visit us online at showtime.com/help where you will find contact options for Customer Care. We are here to help!

Good content, buggy app

I like the shows that Showtime is making. Their movies aren’t that great in my opinion but their original content overall has been highly entertaining. We really liked Homeland and Dexter.

The Showtime app unfortunately has been frustrating due to technical issues. When we watch “Homeland” on any device, it will randomly start looping a 3-5 second scene infinitely and then eventually the episode will crash. Other times the episode will just crash without looping.

It is very common for us to restart our Apple TV 1-2 times every episode of Homeland.

I looked on their website and they actually mention this issue and the fix is to just restart your Apple TV. That is unacceptable in my opinion. You can’t have an app where your customers are resetting their devices 1-2 times an episode, it just ruins the experience. No other streaming service I have tried has had this issue, which means it can be done. Get it done Showtime and earn that 5th star in my review!
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Response from developer

We hate to hear that you are frustrated, and we would like the opportunity to troubleshoot this with you. Please visit us online at showtime.com/help where you will find contact options for Customer Care. We want to help!