sidelineHD User Reviews

Customer Experience

Positive experience53.1% of reviews
Neutral6.3% of reviews
Negative experience40.6% of reviews

~ Based on 32 written reviews from the US App Store.

Is sidelineHD Safe?

sidelineHD appears mostly safe based on user ratings. AppsHunter Safety Score for sidelineHD is 80/100.

This assessment is based on 78 user ratings, with an App Store average of 4.1/5.

Safety Analysis

75.6% of ratings point to a safe experience
3.8% of ratings suggest some concerns
20.5% of ratings point to a risky experience

~ Based on 78 App Store ratings for sidelineHD.

Is sidelineHD Legit?

sidelineHD appears to be a legitimate app. AppsHunter Legitimacy Score for sidelineHD is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Going downhill fast

Used to be great - now app doesn’t even work, disappointed grandparents and parents after talking it up last year. $200 wasted on Pro Subscription looking for new way to stream for the team

Response from developer

Thank you for your feedback. We apologize for the frustration that you have had with the SLHD app. If you were to email support@sidelinehd.com with any questions or concerns about the product, one of our live agents would love the opportunity to help you out!

Was great. YouTube streaming stopped working.

YouTube stream stopped working and I don’t have a way to contact support

Great App

Great app for streaming live. Easy to use and works well for Ringette (no option for ringette though so need to select hockey). Would love the ability to be able to use a remote for zooming in and out in the future.

Response from developer

Thank you for the review and feedback! We will make sure to pass your feedback along to our Development Team! We hope that you continue to enjoy streaming with SidelineHD!

No game clock? What?!

This app does not use a game clock because of “feedback from users.” I don’t know who is losing their mind, but streaming without a game clock makes the thrill and luxury of using this app 100% pointless. A developer could program starting and stopping a clock with their eyes closed. So they’re just choosing not to. This is geared towards baseball. If you want it for any other sport, I’ll save you some time, move right along.
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Response from developer

Thank you for your review and feedback. We apologize for these issues, and will work to make our app a better experience for all users in the future!

Lost connection to YouTube

Been working fine for 3 years. All of a sudden in the middle of streaming a game this evening it stopped the stream and says my YouTube account doesn't have a channel. Literally dozens of games on my YouTube channel streamed through Sideline and now it won't let me connect the same channel... Support is zero help sending the same article over and over again
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Sweet app

This has been the most consistent app for live-streaming games or practices. One thing I believe will enhance is having the ability to score volleyball games during practice without rotations (just a scoreboard). Most scrimmages I’ve witnessed aren’t done the traditional way. Also adding the ability to adjust the viewing (public,private, etc.) through the app.
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Response from developer

Thank you for your feedback! We will make sure to pass that along to our team. We are happy to hear that you are enjoying live streaming with SLHD!

Really neat

This app is stuffed with really neat things.
I am hoping at some point we could display a cumulative scoreboard and the opponent team logos in the scoreboard as well.

App was great until the new update

The new update caused quite a few issues on my device.
1) It’s now timing out and not loading my team, thus I’m having to restart the app multiple times to get it to function.
2) after the update the download window no longer pops up to download the highlight clips post game.
3) for the hockey teams, the game time clock does not appear on the score board, and some features are missing regardless of how many device restarts I attempt.
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Response from developer

Thank you for your review. We are aware of our Log In Issue, and we apologize for this. Our support team has been working around the clock to resolve these issues for users that were affected. If you could reach out to support@sidelinehd.com, one of our Agents will be able to work with you to get back into your account, and answer any other questions that you may have!

Trouble

just installed the new update and now l can’t sign in.

Response from developer

Thank you for your review. We are aware of our Log In Issue, and we apologize for this. Our support team has been working around the clock to resolve these issues for users that were affected. If you could reach out to support@sidelinehd.com, one of our Agents will be able to work with you to get back into your account!

No tech support/last update was terrible

I’ve never had trouble with this app until yesterday. It forced me to do an update, then signed me out of my account, and now I cannot get back into my account and the app is not functional. We are in the middle of our high school varsity season, and cannot gain access to any of our video’s. Guess I’m going to have to switch to game changer.
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Response from developer

Thank you for your review. We are aware of our Log In Issue, and we apologize for this. Our support team has been working around the clock to resolve these issues for users that were affected. If you could reach out to support@sidelinehd.com, one of our Agents will be able to work with you to get back into your account!

Glitchy. Pricing

Overall, I like using sideline hd to stream our games to YT so family can watch for free. We’ve been using this for a couple of years and now have very angry parents that don’t want to pay to get their child’s clips. There are no stats, so why pay GC for stats and SHD for clips when we can just use GC and get stats and clips. We won’t be paying for both. Change the clips back to free!
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Response from developer

We appreciate your feedback on the subscription and our features. We want to give our users the best content possible and the sidelinePRO subscription helps us do just that. The sidelinePRO subscription allows us to continue to move the platform forward and invest in new and exciting features. We are always listening to customer feedback and their feature suggestions.

Failed

The app worked ok for a while. The most absurd feature is that parents are required to “claim” their player in order to get a box score. That makes keeping stats useless for the team with this app. Overlooking that, for two recent games, the app would not allow keeping stats or scores giving a white screen and text reading “Something went wrong. Please refresh and try again.” Nothing could fix it. Deleting and reinstalling the app didn’t solve it. Deleting the app and going to a different solution like GameChanger.
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Response from developer

Thank you for your feedback! We are sorry to hear that you were having trouble scoring your game. We suggest that you reach out to support@sidelinehd.com, where one of our excellent agents will be able to help you get the most out of the SLHD App that you possibly can!

OH NO, Update

The update to the app today could not have happened at a worse time for me. We are at Volleyball Nationals and the app won’t even load now. The top says “STAGING ENVIRONMENT” and there is an error loading page error code 1004. I hope this is fixed quickly! We absolutely loved the app all season.

Great App

Great app for streaming volleyball and even better customer support!

Response from developer

Thank you for your feedback! We are glad to hear that you have enjoyed streaming with sidelineHD!

Beats Game Changer ALL DAY!

This is the best live steaming service for my son’s games. Plus the emails with his HitScope highlights every week are so cool!

Can’t do Facebook Groups Stream

So disappointing this app doesn’t allow you to stream to a Facebook group. I was hoping for too much.

Response from developer

We apologize for the inconvenience! Due to a Facebook policy update, sidelineHD can no longer stream directly to Facebook Groups effective April 22, 2024. (This change affects all 3rd party Facebook Apps.) If you ever have any questions in the future, feel free to reach out to support@sidelinehd.com!

Great App…..Better Support!!!!!!

I switched to this app on a Saturday during a volleyball tournament because I was feed up with another one. I was initially having issues with several features on this app. Just about all were self inflicted because I set up two accounts with the same phone number. I struggling through the day and sent multiple chats that were all answers perfectly by the AI CHAT BOT, but I still couldn’t approve team member requests. I started another chat and requested an agent. Not expecting a real person on the weekend, I was surprised when John came onto the chat. He stayed on with me for 1 1/2 Hours and resolved every issue I had. He deleted the duplicate account, offered to resend approval links, ran troubleshooting on app errors, and answered every question I had. I can’t say enough about my experience. I am ready and excited to use this platform tomorrow.
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The solution I didn’t know I needed!

My first club volleyball season using SDHD. It’s easy to learn and ours fans say it’s great quality live-streaming & they love having the score on screen!

Response from developer

Thank you for streaming with us here at sidelineHD! We hope that you and your fans continue to enjoy sidelineHD in the future!

Love the capability

I love the capability of the app and have used it for 3 years. Since DK took it over it’s next to impossible to download my daughter’s clips. When I tried it just sits there. It needs to be updated or something.

Response from developer

We are glad that you are enjoying the sidelineHD app! We apologize that you are having issues downloading your daughter's clips. If you would like to reach out to support@sidelinehd.com (if you haven't already), our support team can take a look at some of the issues that you have been having!

Amazing app & easy to use

Every parent in the team loves this app! It’s easy to use, parents who can’t make the games can still watch and player’s stats and highlights are all kept readily available. Would love for the developers to include the ability to keep score of serve performance.

Response from developer

Thank you for using sidelineHD! We will absolutely note your feedback. Keep streaming and having fun!