Customer service
They don’t have quickly customer support if you have a problem you can call their number 100 times and nobody will answer, that very problem.
Bad experience
Very very bad if you don’t want to lose your money and waste your time don’t do
I suggest this app
Over a year now I am using this app I never have a problem. It is quick, easy and reliable. On the weekends, the transactions may be delayed that is understandable.
I am really satisfied.
I am really satisfied.
Best money transfer app
Since I started using this app I have never regretted it and its customer service is very good.
Worst customer service
They don’t have any respect for anyone.
Sika cash
I’m using this app few years ago, it’s great
Very reliable
You guys should upgrade de App so that we can also send top up via the App to our family. I know a lot of people who complain about that. Please have that in mind for the brilliant success of SikaCash.
Customer service issues
When I started using this app I recommended it to more 5 people and they all started using it, I started having worse experiences in 2024 like late delivery or the customer service representative can not respond correctly your issue, they tell me to provide financial proof documents and I did it but according to them they never received it even though they have in our chat.
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Sikacash
Sikacash is a great app that is helping Americans to send money to their family in Africa.
Faster and cheaper.
I love it❤️❤️❤️
Faster and cheaper.
I love it❤️❤️❤️
Recommend it
I recently started using Sikacash for my takeout needs and overall, I’m really impressed!! The interface is user-friendly and very mesmerizing. It would be great to see more customization options in future updates.
SIKACASH is the best
It's a good app I recommend it to you. It’s the best mainly their customer service.
Don’t use the app
If you want peace of mind don’t please. Literally taking forever to send the money and answer their calls wallah they’re sooooo useless omg I’m so tired and frustrated with this stupid app. Not using it again FOR Sure. AND I Don’t RECOMMEND THIS APP
Avoid this app
They are scammers they’ll steal your money and don’t respond, no office nothing
I had to call my bank to cancel the money they stole from me
I had to call my bank to cancel the money they stole from me
DO NOT USE THIS APP I HAVE BEEN SCAMMED TWICE
I’ve always been using other apps to send money to Guinea with absolutely zero issues until someone told me about SikaCash.. I jumped straight to it didn’t have any issues at the beginning until there was a day.. I send 100 $ to a relative which was never delivered and didn’t get any notifications about the status of my money until when I called them (POV: they also have one the most unprofessional customer service I have ever encountered) they’re common excuses that the the recipient had reached it’s maximum limit I was like okay here is another number, then same day I had send another transaction to the number I gave making it 2 transactions on same number they only delivered one, the the other is waiting for in Qiyamah. I called them back and fort they’re wasn’t any favorable outcome then I gave up I gave there case to Allah. I lost that 100$. Despite that I still continue using the app, until recently I sent 40$ to a relative waited for 2 days without any news I called them the unprofessional team kept playing with me like a ping pong I got tired of calling them I told them to cancel the transaction despite giving them another number, and telling them that the transaction was of urgent but they still decided to scam me with that 40 box.. If I could be able to upload a screenshot of my claims I would have shared it with everyone . In total I have been scammed for 140$ which I will anticipate receiving that from them in Qiyamah because I know how hard we make our living. I stopped using there app and ever Since I’ve been happier. I gave one star rating because there’s no zero. Key points I told the unprofessional customer services guy to improve is the way of communicating. If you’ve taken money from someone’s account and the intended purpose wasn’t served try to send them back a message to the person and let them know about the status of there transaction that will solve 90% of the miss communication issues and if it can’t be delivered send them back there money very simple!!!
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The money never arrived
It’s scam application 5 days the sender did not receive their money
DO NOT USE THIS APP!!!
I am sure a family member sent you here due to their higher rates than others. Believe me, a few cents are not worth your peace of mind!! Not only do they not deliver your money in a timely manner, they simply DO NOT DELIVER!! It’s insane! To make matters worse, they have the single worst customer service I have encountered with a financial institution. Their team is dismissive and one member actually hung up on me while I was sharing my grievances by saying “They will get the money” and hung up. It’s been over 48 hours and all they do is lie about the issue. I HAVE DELETED THIS APP FROM MY PHONE AND WILL NEVER EVER WORK WITH THIS COMPANY!!!
RIA is a much better alternative!
RIA is a much better alternative!
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SikasCash Money transfer
The worst app ever seen and very bad customer service . You sent money! 5 days my family calling me but not body get money and have the cancelled it. I have to do as usual.. this company is the worst. I don’t recommend anybody to work with those people are very, very bad.
Worst app ever
Worst app ever
Question
Hello,
Is this app working today? 01/16/25
Is this app working today? 01/16/25
Unreliable Service, Poor Customer Support
I used Sika Cash to send money to Guinea through Orange Money, and my experience was deeply disappointing. While the initial transaction process appeared successful on the app, the funds never reached my recipient's Orange Money wallet. This caused significant stress and inconvenience for both myself and my intended recipient.
What makes this situation worse is the unprofessional customer service response. When attempting to resolve this issue, I found the support team to be unhelpful and dismissive of my concerns. This is particularly problematic for a financial service where people trust the platform with their hard-earned money.
While the app's interface for sending money to West Africa seems straightforward, the actual service delivery fails to meet basic reliability standards. I cannot recommend this app until they:
1. Implement better transaction tracking systems
2. Improve their integration with local payment services like Orange Money
3. Significantly enhance their customer service quality
For anyone looking to send money to West Africa, I strongly advise exploring other established remittance services to avoid similar issues.
What makes this situation worse is the unprofessional customer service response. When attempting to resolve this issue, I found the support team to be unhelpful and dismissive of my concerns. This is particularly problematic for a financial service where people trust the platform with their hard-earned money.
While the app's interface for sending money to West Africa seems straightforward, the actual service delivery fails to meet basic reliability standards. I cannot recommend this app until they:
1. Implement better transaction tracking systems
2. Improve their integration with local payment services like Orange Money
3. Significantly enhance their customer service quality
For anyone looking to send money to West Africa, I strongly advise exploring other established remittance services to avoid similar issues.
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