App is Nearly Unusable
I constantly struggle to log in or use the app due to issues entering data into different fields or editing data once it’s been entered.
Add items needed
Good app but needs the ability to see uploaded and approved form 4’s
Terrible app
Looks like it is easier to drive to a kiosk in person. This is one of the worst apps I've installed. The keyboard won't show up when you need it, after entering my name there is nothing else I can seem to do in the app beyond initial creation of an account. It didn't correctly enforce password restrictions so I didn't save my auto generated password. I can open it and loom at my name and it sent me a message to go to a kiosk. Why even install such a useless app?
Show more
Best in the business
Silencer Shop is hands-down the best experience for buying cans… with their selection, lightning fast efficient process, and user-friendly tech. Love their support of independent dealers, too.
Widget
Very simple and easy to use, after going to a kiosk for the fingerprints and uploading a passport photo everything went smoothly to process my form 1. I would love to see a widget for my iPad so I can keep an eye on the status of my paperwork.
Best in the business
Silencer Shop continues to lead the industry with their selection, lighting fast efficient process, and user-friendly tech. I’ll buy all my cans from them forever. I love their support of independent dealers, too!
👎🏼
Thanks alot never doing business again.
Not at all optimized for iPad
Jumbled mess, can’t navigate, useless on my iPad
Garbage
0 stars. Useless. Can’t even log in, I get “unable to verify credentials” but those same credentials work on the website.
Can’t login
I can login on the website, but cannot login on the app. It says unable to verify credentials.
App is horrible
Don’t waste your time
Silencer Shop is Great
This place makes the purchasing of a suppressor extremely easy and fast. Most of the negatives are from people who don’t know the process and requirements. Once they have your prints, they are are good forever. I have purchased three NFA items from them and going for the fourth this week! Thanks Silencer Shop for making my experiences fun and quick!
Show more
Useless
The app doesn’t work, and this company has the worst customer service I have ever dealt with in all my life.
It’s single use….
It does allow you to add a photo but any png converter can do that too like ms paint. It’d be way nicer if it was like your acct tab online. So we can track NFA items
Very handy and easy to use
The app is very handy and easy to use. There is a glitch when looking up kiosk locations as the text overlaps and locations need to be updated.
No different than paper
They claimed eForms would be approved in 90 days. Turns out that was a lie. Just do your forms via mail and skip giving Silencer Shop extra money and your information.
Garbage app
This is what happens when one company has a monopoly, they put out a garbage product and have no incentive to make it any better. This app never works as designed and is a nightmare a this app never works as designed and is a nightmare to get customer support fo
Terrible
They have three main methods of interaction: website, in store kiosks, and this app. All are horrible experiences, at least if, like me, you have your own trust and are trying to add more than one RP. Computers were supposed to make our lives easier, but I’m still waiting to see that. Honestly, this process just should not be anywhere near this frustrating now. If you plan to waste a lot of your time, you won’t be the least bit disappointed!
Show more
Login error
I’m getting the same results I had a couple months ago when I first downloaded it. Can’t log in even after I made my account, because it keeps saying “unable to verify credentials.” I can login via safari, but not on the app? Considering the other reviews I’ve read, this app is useless…
Zero Integrity
Great marketing, really create the impression that they are a business for the people. Couldn’t be farther from the truth.
They sent me spam emails almost everyday while I was deciding on what trust route to go, but my phone calls, emails, and texts have gone ignored or met with responses copied & pasted totally irrelevant to my concern. The tone is all correspondence after payment is cold and indifferent.
AFTER requesting a refund they shipped my silencer anyways so that refund would only be 65% of my purchase price. They have no record of my request for refund despite sending a screenshot.
Don’t be fooled by their “100% money back guarantee”. Read the fine print, they want 350 dollars to cancel a same state order they haven’t even submitted paperwork on yet.
I see other reviews regarding the sense of urgency drop off in handling paperwork once they received payment and can confirm that is accurate.
They sent me spam emails almost everyday while I was deciding on what trust route to go, but my phone calls, emails, and texts have gone ignored or met with responses copied & pasted totally irrelevant to my concern. The tone is all correspondence after payment is cold and indifferent.
AFTER requesting a refund they shipped my silencer anyways so that refund would only be 65% of my purchase price. They have no record of my request for refund despite sending a screenshot.
Don’t be fooled by their “100% money back guarantee”. Read the fine print, they want 350 dollars to cancel a same state order they haven’t even submitted paperwork on yet.
I see other reviews regarding the sense of urgency drop off in handling paperwork once they received payment and can confirm that is accurate.
Show more
