SIMBOX User Reviews

SIMBOX: Global Calls & Texts
SIMBOX: Global Calls & Texts
HONGKONG UCLOUDLINK NETWORK TECHNOLOGY LIMITED

Top reviews

Device failed to work after a few year without any sign

Device does not work without any sign. 2 inserted cards show no signal.

Need updates good app good idea but need update glocalme firmware update

Need updates good app good idea but need update for app and need glocalme box firmware update

Response from developer

Thanks for your feedback. We will take this suggestion and update it asap.

Big scam Don’t working with 3G & 4g SIM card

The box very bad quality doesn’t work with 3g and 4g SIM cards and we can’t upgrade the system big scam.

Really! So I have to pay every month?

There are way cheaper options out there that are way cheaper. Vyke will get you a sim for £15 a year. You can receive calls, divert calls to Vyke for travel to overseas to avoid roaming charges. All these for £15 a year. So why should I pay a monthly subscription for mobile sim you can’t really use as a main line. Nothing can replace your main line.
I will advise you guys rethink your options.
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Scam, just avoid!!!

Paid for homeSimBox ~200$ and after to use you need to pay monthly subscription!!!
Waste of money!!! Simore.ch are very good alternative

Irresponsible

Nothing works after updating to the new revision. Service center didn’t do anything and are not helpful at all.

The best for expats

The device is expensive but remember that is like having perpetual license for unlimited text send/receive so don't wait just get it and you will save yourself a lot of hassle.

No FREE PLAN

The app is great, it works perfectly as the sim box. But it’s impossible to pay for a minimum of calls. I think that you, as GlocalMe, should restore a free plan for a maximum of a few calls per months, because in your website is not written about this. Please, it can be used more with a free limited plan per month. Make a small update. Thanks
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改成收費後品質更糟

不但收費超貴,訊號還更糟,常收不到訊息跟來電

Response from developer

非常感谢您的反馈,我们对您遇到的问题深感抱歉。客户的满意度对我们非常重要,我们了解到您在使用我们的服务时遇到了信号问题以及收不到信息和来电的问题,这显然不是我们所希望提供的服务标准。 请您提供一些具体情况,例如具体的时间、地点,以及设备型号等信息,这样我们的技术团队可以尽快地进行调查,并为您找到解决方案。您可以通过 service@ucloudlink.com 与我们联系,我们将竭诚为您服务。 同时,我们也在积极寻找改进我们服务的方法,包括优化我们的网络覆盖。我们希望能够尽快解决您的问题,并且改善您的用户体验。 再次对于给您带来的不便表示歉意,期待您的回复,我们将尽一切努力为您提供满意的服务。

Scammy product

I spent over 800HKD to purchase the simbox, in order to get what the physical box could offer, and after 1/7 they charge me a subscription for this, totally scam, I will look for alternative and give up all my voice call

Wouldn’t use simbox at the first place if they hv an subscription fee, there are loads of simpler options out there!
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收费问题

暂不说出尔反尔,当时承诺内地用户不收费的问题。
咱们谈谈收费策略。
2个收费策略,一个应该是限时长不限流量次数,另外一个策略是限流量次数不限时长。这样大家可以根据自己的喜好进行选择。
比如,
1.时长包59元每个月,不限拨打时长和次数。2.流量包限制拨打时长100分钟,无有效期,打完需续费。
但是看看你们的定价策略,不知道是智商有问题还是脑子🧠不好用。

Response from developer

您好,很抱歉给您带来不好的体验。 我们会将您的建议反馈给市场部门, 后续考虑推出其他套餐。

Do not buy, they have a subscription

It used to work like a charm but now they have introduced a subscription model where you have to pay £10 for 100 minutes making two of my sim boxes utter useless. It’s cheaper to pay for Skype with call forwarding. Avoid these cowboys!

这就是一家骗子公司

中国版本的免费,国外App商店的10美元一个月。 买硬件的时候承诺免费才卖的。 破东西可以扔掉了。

Response from developer

Thank you for taking the time to provide us with your feedback. Our devices are registered with a statement indicating that "a periodic service fee may be charged when using the APP product." This information can be found by users when they open the app and view the registration agreement, where it is specifically mentioned in section 4 of the agreement. Please kindly be noted you only need to pay for outgoing calls . The incoming calls and texts are free service. BTW, if you meet any payment problems on GlocalMe call app, pls contact service@ucloudlink.com for 24 hrs.

Very little update many bugs

The app needs to be fixed and updated
1- problem with call list shows from top to bottom making new calls at the bottom
2- do not disturb do not work with the app
3- even built in do not disturb function in app don't work
4 missed calls start to count increasingly like number(34) missed calls

Response from developer

Thank you for taking the time to provide your valuable feedback on our app. We are sorry to hear that you are experiencing issues, and we appreciate you bringing them to our attention. We acknowledge the inconvenience caused by the call list order, and we are looking into updating the app to ensure that the most recent calls appear at the top of the list. We apologize for the malfunction of the 'Do Not Disturb' feature. Our development team has been notified and will work on resolving this as a priority. We understand that the built-in 'Do Not Disturb' function is also not working as intended, and we will ensure that this feature is addressed in the next update. Regarding the issue of missed calls being counted incorrectly, we are investigating this and will implement a fix to correct the call count display. If you have any further concerns or additional feedback, please do not hesitate to reach out to us at service@ucloudlink.com.

bug

ios15bug太多,什么时候升级?来电没有显示啊!!!!!

Response from developer

非常感谢您的反馈。我们了解到iOS 15在您的设备上出现了一些问题,特别是在来电显示方面,这给您带来的不便我们深感歉意。我们的开发团队已经注意到这些问题,并正在努力进行修复。

Your Sim Number is Used without your consent

I used GlocalMe Call for two years now. The sim stays in it is the one I never used to signup WeChat. When I tried to signup wechat, it said that your number is already linked to some account which I didn’t know as I never created wechat on that number which stays in GlocalMe. It proved that your sim is being used by GlocalMe to allow people to create accounts online and you have zero knowledge of that. I don’t know why Apple doesn’t Ban this app.
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Need updates

Need updates and support for ios 15

Response from developer

Thanks for your feedback. We will take this suggestion and update it asap.

强烈要求更新

bug在iOS15尤为严重

Response from developer

非常感谢您的反馈。我们了解到iOS 15在您的设备上出现了一些问题,特别是在来电显示方面,这给您带来的不便我们深感歉意。我们的开发团队已经注意到这些问题,并正在努力进行修复。

ios15不稳定。经常闪退!!希望修复

ios15不稳定。经常闪退!!希望修复

Response from developer

非常感谢您的反馈。我们了解到iOS 15在您的设备上出现了一些问题,特别是在来电显示方面,这给您带来的不便我们深感歉意。我们的开发团队已经注意到这些问题,并正在努力进行修复。

Great Device and App

Works perfect 💯