USSD Not Working in SimPlus App
Dear Customer Support Team,
I am facing an issue with USSD codes in both the IKOS and SIMPlus apps.
USSD codes do not work properly in either app. Whenever I enter a USSD code (for example, *699#), instead of opening the USSD menu and showing the available options, it redirects to the calling screen / does not provide any USSD response.
This is inconvenient because some mobile network services and packages can only be activated or managed through USSD codes.
Could you please confirm:
1. Is USSD supported in the IKOS and SIMPlus apps?
2. If yes, how can I use USSD codes correctly?
3. If USSD is currently not supported, are you planning to add USSD support in a future update?
4. Is there any alternative method to access USSD-only services while using IKOS/SIMPlus?
Please look into this issue and provide a solution.
Thank you.
Best regards,
Abdullah
I am facing an issue with USSD codes in both the IKOS and SIMPlus apps.
USSD codes do not work properly in either app. Whenever I enter a USSD code (for example, *699#), instead of opening the USSD menu and showing the available options, it redirects to the calling screen / does not provide any USSD response.
This is inconvenient because some mobile network services and packages can only be activated or managed through USSD codes.
Could you please confirm:
1. Is USSD supported in the IKOS and SIMPlus apps?
2. If yes, how can I use USSD codes correctly?
3. If USSD is currently not supported, are you planning to add USSD support in a future update?
4. Is there any alternative method to access USSD-only services while using IKOS/SIMPlus?
Please look into this issue and provide a solution.
Thank you.
Best regards,
Abdullah
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