Utility bills
I have to use this system for my college property and it’s the worse. Bills piles up fast, and at times their system won’t take my payment they forge the owed money to my property which adds a 50 fee to my already payment…they don’t allow you to fix the glitch or anything costumer service is no help. Just pure scam service college properties use to scam their tenants.
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Overcharging is their favorite
Just recently, me and my 3 roommates were gone for the entirety of December excluding a few days but the price of our bill only lowered 5 dollars. Everything was unplugged and unused and our answer that we got for this was just that they practically didn’t know. So unless someone decided to live in our apartment while we were gone, their “per unit” utility chargers are definitely not accurate and the truth is not being said.
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HungryBills
SimpleBills is a predatory company that LOVES to take advantage of their college students. They constantly overcharged my roommates and I and could never prove with it was that much. I called various times to complain and get a breakdown and never got one. Towards the end of our lease they charged us an additional $145.60 charge that would “cover the last months of rent” but instead they pocketed that money and still continued charging us after our lease ended. My roommate and I followed through to receive our money back but we had to do a true up. It was step after step, conversation after conversation just to get our refunds back. At this point we’re 6 months post lease and I finally received my refund. I hate HUNGRYBILLS and I will never ever recommend them to anyone.
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FALSE CHARGES AND MADE UP NUMBERS
Simplebills is a predatory company that manipulates and deceive its users by making up utility figures with no proof. When asked to provide evidence of the electricity we used they said they could not provide it… because they MADE IT UP. They can basically charge you whatever they wish and refuse to show any proof when asked. They continued to charge us months after ending our lease claiming that we had another charge left to pay. They ended up charging us 14 months for a 12 month lease. Their behavior is shady and the support is none existent. They created a whole new bill to charge us for the single final day of rent (31st) and taxed on a “monthly” fee for a period that was one day??? It’s straight up criminal and unethical behavior. I genuinely don’t understand how they are still operating and haven’t been sued into folding.
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listen to the other reviews
take this off the app store. they use predatory tactics to lure people in. DO NOT TRUST THEM AND DONT GIVE THEM ANY FINANCIAL INFORMATION.
