Not customer friendly - Expensive
I had taken a 1 month trial but it got renewed after 28 days. I requested the customer service to prorate the 2 days and cancel my subscription but they said that is not an option. For beginner traders they should provide these basic serviced like other subscription models. Similar to feedback provided by others they are expensive and not customer friendly. Take your business elsewhere.
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Terrible app
Constantly have to login, doesn’t support mobile requirements effectively. Might get alerts, but only if it didn’t randomly log you out of your account. Kind of poor if you think about the subscription price. Would have thought they might have provided a better mobile platform since a lot of traders are on the go and can’t sit in front of the screen all day like they do.
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It doesnt notify
Horrible, im on ios and it doesnt notify, whats the point.
Terribly Inconsistent
The alerts are completely inconsistent and cannot be relied on at all. It’s been like this for almost 2 years.
intermittent at best
Whether on my iphone or ipad, alerts randomly stop, even after rebooting & reinstalling. Very sad missing trades.
