Not customer friendly - Expensive
I had taken a 1 month trial but it got renewed after 28 days. I requested the customer service to prorate the 2 days and cancel my subscription but they said that is not an option. For beginner traders they should provide these basic serviced like other subscription models. Similar to feedback provided by others they are expensive and not customer friendly. Take your business elsewhere.
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Terrible app
Constantly have to login, doesn’t support mobile requirements effectively. Might get alerts, but only if it didn’t randomly log you out of your account. Kind of poor if you think about the subscription price. Would have thought they might have provided a better mobile platform since a lot of traders are on the go and can’t sit in front of the screen all day like they do.
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It doesnt notify
Horrible, im on ios and it doesnt notify, whats the point.
Terribly Inconsistent
The alerts are completely inconsistent and cannot be relied on at all. It’s been like this for almost 2 years.
intermittent at best
Whether on my iphone or ipad, alerts randomly stop, even after rebooting & reinstalling. Very sad missing trades.
Always a Notification
This app ALWAYS shows that you have 1 notification. Apart from being extremely annoying, it defeats the whole purpose of having notifications. Reinstalling and updating do not solve the issue. Other than that, the app works as it should.
Underwellmed
For how much you have to pay for the service you would hope the app would be better. Constantly get kicked out of the Video on the phone. Have to log off and log back in. Don’t get the trade alerts most of the time even tho my setting say I should. No longer works on the iPad so have to login through the browser. Also the app does not support any classes you have bought so you have to login through the browser as well. Overall not a fun experience in my 3 years of using the app. Wish they would move to discord.
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Alerts don’t work
You have to login to see alerts. Total waste
App frequently stops sending push notifications
I’m not sure where the real issue resides, but I often have issues with not getting push notifications from the app. Extremely bad flaw for a highly paid service
Push Notifications don’t work
My guess is they hired a cheap developer that does not know how push notifications work on iOS.
Worthy Upgrades
The previous version was hard on my battery, and this update seems to resolve that. Handy being able to keep up with traders and their alerts during the day.
App not stable
It seems the problem is not fixed. After some days open it will then give you a blank screen and nothing else, so I have to delete the app and then re-open to start working. Please take a look and fix ASAP. Thanks
Not a Prime time App
The biggest useful tool of this app for me would be the alerts. The traders are pretty good about posting RT alerts for real trades. So you have the app open and an alert comes in and and you want to read it. It does not load the most recent alert at the top of the list. You have to refresh the alert list. It clears the whole list and then spins and asks if you are connected to the internet. Then you may have to logout and log back in to try again. All this takes about 5 minutes! By that time the entry is usually gone because the room has loaded up on the trade. Basically ridiculous that they can’t do this better.
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Not stable
I have to keep reloading as the app disappears multiple times a day. Push notifications only seem to happen some of the time even when the app is still there.
Re-installed 4 times
This app keeps freezing on a blank white page. Makes it very difficult to get the alerts let alone trade them. I canceled my subscription to the trading room I was part of mainly because of this app. If they are going to use the app as the only way to push alerts to subscribers they really should have an app that works.
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Hangs, drains battery, slow and unreliable over cellular network
This app has potential but it is handcuffed by bugs.
Alerts work fairly well, though sometimes they don’t come up in the app when you tap the banner when it pops up.
After a day of use, the following morning the app screen is blank white, so I have to force quit and restart the the app.
Worst of all, the app is a battery drainer, making up 70% of my phone’s battery usage during a given day, even when it is only in the background.
When on a 5G network, I have had repeated errors with the alerts not loading. Even though the banner pops up, when I go to read the alert I get an error loading the alert screen saying to check the network.
I hope the Simpler Trading team can fix these problems because the app could be so much more useful.
Alerts work fairly well, though sometimes they don’t come up in the app when you tap the banner when it pops up.
After a day of use, the following morning the app screen is blank white, so I have to force quit and restart the the app.
Worst of all, the app is a battery drainer, making up 70% of my phone’s battery usage during a given day, even when it is only in the background.
When on a 5G network, I have had repeated errors with the alerts not loading. Even though the banner pops up, when I go to read the alert I get an error loading the alert screen saying to check the network.
I hope the Simpler Trading team can fix these problems because the app could be so much more useful.
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Services only useful at a computer
The app fails multiple times per day and often doesn’t provide the notifications I have it set up to send me. Makes keeping in touch with paid services on the go nearly impossible, subscriptions in the thousands per year are only useful if you’re at the computer logged into the rooms a lot. App is useless.
Also drains tons of battery life which is especially weird since it doesn’t manage to do anything, but over 10 days it eats up a higher % of my battery than the work app I have on screen using location services a few hours per day does.
Also drains tons of battery life which is especially weird since it doesn’t manage to do anything, but over 10 days it eats up a higher % of my battery than the work app I have on screen using location services a few hours per day does.
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App doesn’t work
Constantly goes to white screen and needs to be deleted and reloaded daily. I rely on the app for my real-time trading alerts as part of their paid membership program. I often miss time sensitive info bc of the app. Emailed Simpler Trading support and was basically told, “oh well”. Disappointing and frustrating…
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App is complete junk - does not work - subscriber fraud that it does
App has not need isolated in two years
Does not allow subscriber access
Complete junk - does not work should be banned from App Store
Does not allow subscriber access
Complete junk - does not work should be banned from App Store
App Simpler Trading
Alerts worked for a few weeks and then were frozen. After a while, all I got was a blank screen. I deleted the App and tried to reload but that was unsuccessful.
