Poor Customer Service
I was a subscriber for over a year and half. I called because after 10 days and seeing my order hung up in a FedEx depot I have no idea when my cylinders will actually arrive. This defeats the whole purpose of the subscription service. I let them know I am completely out and the the CSR told me we’ll just wait a few more days, if it downtown move from the hub we will send out other one. So that at least another week which means I will have to shop for canned sodas now. I am absolutely switching providers.
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App fine but quality is hit or miss
I have been using Simpli Soda for many months. The app works fine. I appreciate that they are a little less expensive that’s some alternative services but the last couple of orders, one or two of the canisters appeared to not be filled completely. One of them only carbonated 3 total liters. I am looking for other options now because paying $14 for a canister that comes nearly empty is no longer cost effective.
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Great app but increasing prices
I was a Simpli soda fan. Let me tell you that the app and service works great and shipping + return is super convenient.
However I turned away since their prices increased and I’m working now with a 5lbs CO2 tank.
If they can improve their cost competitiveness I’ll come back.
However I turned away since their prices increased and I’m working now with a 5lbs CO2 tank.
If they can improve their cost competitiveness I’ll come back.
easy to use and well supported
The app works great. The purchase process is simple and when I’ve had any hiccups, Simpli Soda Support has always been right there for me!
Enjoy the service
The process is very well designed and easy to follow.
