Poor Customer Service
I was a subscriber for over a year and half. I called because after 10 days and seeing my order hung up in a FedEx depot I have no idea when my cylinders will actually arrive. This defeats the whole purpose of the subscription service. I let them know I am completely out and the the CSR told me we’ll just wait a few more days, if it downtown move from the hub we will send out other one. So that at least another week which means I will have to shop for canned sodas now. I am absolutely switching providers.
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App fine but quality is hit or miss
I have been using Simpli Soda for many months. The app works fine. I appreciate that they are a little less expensive that’s some alternative services but the last couple of orders, one or two of the canisters appeared to not be filled completely. One of them only carbonated 3 total liters. I am looking for other options now because paying $14 for a canister that comes nearly empty is no longer cost effective.
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Great app but increasing prices
I was a Simpli soda fan. Let me tell you that the app and service works great and shipping + return is super convenient.
However I turned away since their prices increased and I’m working now with a 5lbs CO2 tank.
If they can improve their cost competitiveness I’ll come back.
However I turned away since their prices increased and I’m working now with a 5lbs CO2 tank.
If they can improve their cost competitiveness I’ll come back.
easy to use and well supported
The app works great. The purchase process is simple and when I’ve had any hiccups, Simpli Soda Support has always been right there for me!
Enjoy the service
The process is very well designed and easy to follow.
Doesn’t do anything
I downloaded the app but when I open it it just says Simply Soda and doesn’t do anything
Pop
Fast reliable service and at a price I can afford
Timing sucks
They have no mercy if the timing is shifted I don’t use two bottles in like two weeks so what should I do?
Why
Doesn’t open only sits and spins
App freezes up
Every time I try to log into the app it freezes so I have to use my laptop. Super annoying.
Best Ever
Absolutely love these guys! Amazing customer service and support and always a quality product!
Your website sucks
Your website sucks. It tricked me into making a second order after I thought I had completed my first order. You made it look like I was getting a discount. It’s too easy to simply slide the lever and make a second order to easily by accident.
I just might go shop somewhere else.
Not happy at all
I just might go shop somewhere else.
Not happy at all
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Easy Peasy
We switched to Simpli Soda from another company. Simpli Soda makes it easy to get refills. The have always responded to my emails quickly to resolve my issues. The app is easy to use as well.
Doesn’t work.
Can’t login or anything else.
Crash crash trash!
Don’t waste your time. Regardless of the service SimpliSafe provides, the app is garbage. I wasted 30 minutes trying to get it set up. Three attempted “passwordless login” emails later (which all take 5 minutes to arrive) only to have the app crash 3 times while trying to set up my first order. Did they have Ai slip create this app?
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Surcharge for bottles not returned
I was charged for not completing a process within a month, the company should not dictate a time frame for returns as we have them 2 bottles at the beginning that could serve as a deposit. Not happy cancelling the service
Simply doesn’t work
I tried installing on an iphone, ipad & android device. After filling in my personal information the app freezes and won’t move on to payment. I see from the reviews that many others have experienced this same issue. We go through a lot of CO2 in my house and I would love to save some money by using the app but it simply does not work.
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Great product!
Easy to use website, fast service, and easy return. Can’t go wrong using this company..
Save a Buck
Great service! I keep 3 cylinders, so I can exchange two at a time and not feel rushed on the third. The app saves you a buck per cylinder. I figure after 1000 cylinders, my iPhone will have paid for itself.
Great
Way better than soda stream. I love supporting American companies!
