Simplicity Credit Union Mobile User Reviews

Customer Experience

Positive experience81.8% of reviews
Neutral3.0% of reviews
Negative experience15.2% of reviews

~ Based on 33 written reviews from the US App Store.

Is Simplicity Credit Union Mobile Safe?

Simplicity Credit Union Mobile appears safe based on user ratings. AppsHunter Safety Score for Simplicity Credit Union Mobile is 85/100.

This assessment is based on 86 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.9% of ratings point to a safe experience
2.3% of ratings suggest some concerns
12.8% of ratings point to a risky experience

~ Based on 86 App Store ratings for Simplicity Credit Union Mobile.

Is Simplicity Credit Union Mobile Legit?

Simplicity Credit Union Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Simplicity Credit Union Mobile is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Simplicity

App is so easy to work on

Simple and reliable app

This app is simple to navigate and offers the full range of functions I need to manage my finances 24 hours a day.

It helps so much

I love this app

Love it

Simplicity’s app is easy to use and there is always someone available to help if something isn’t working or you have questions!

So handy!

I like that I can sign in with just a 4 letter/number code.
Easy to navigate.

P2P not working

Simplicity’s P2P used to work smoothly. It would scramble the numbers on the pin pad and send money to whoever you chose. As of 11/03/2021 I am unable to send money using P2P. It seems as though they “updated” the pin pad (says it doesn’t scramble numbers anymore but still does and the UI looks horrible compared to the previous version) and it doesn’t work anymore. I am on iPhone 12 Pro IOS 15.

Other than that, it’s a great and easy to use app.
Show more

not working

i forgot my password and when i click ‘forgot password’ it just takes me back to the login page.

Lots of functionality

Great app, I can do virtually anything anywhere!

Great customer service

I went in and set up a checking account in minutes and no wait time also very friendly people

Scrolling and Not updating

The app doesn’t scroll sometimes. And sometimes all my accounts don’t show up.

Scrolling

After a recent update it is extremely difficult to scroll through transactions

Upgrade is a downgrade

The new app is very unorganized. It's a pain looking for anything and the only reason why I continue to use it is because mobile banking is my easiest way to go. Bring back the old app

Standard Banking App

I'm a really basic user( I.E.: check balance and maybe deposit the occasional check). From what I can tell it's reliable and consistently available at anytime. Just wish there was a way to see the tentative charges effecting my available balance. Otherwise and overall, a solid Banking App for those that bank through Central City Credit Union or Simplicity.
Show more

10/10

At first I only had a savings account, but then I opened a checking account as well. I was very skeptical about downloading this app, but I'm glad I did. It's very convenient! I can keep tabs on things like when my check is deposited, and I can transfer funds between accounts! 10/10 would recommend

Great app

This app works very well. I love the check deposit feature. Only thing I wish it allowed me to do is modify my Bill Pay. I can add or cancel but I can't find a way to make changes.

Works Great on iPhone 7 / Touch ID / Check Deposits

This app works AMAZINGLY well on my iPhone 7 Plus! I can deposit checks, and use my thumbprint with TouchID to log in. Easy to use. Great!

Works Great!

The app functions perfectly, and allows me to make payments wherever I am!

Excellent update and redesign

Amazing, love the update and new features 100% better! Thanks a bunch

Slowest Server

The app is user friendly but their server is extremely slow. I can sign into the app but when it comes to viewing my accounts, it keeps loading. If you're lucky that day, you'll be able to see it. If not, you would have to wait several hours. Also if you do direct deposit, they don't update the account until mid-day. Which is extremely annoying. I can't pay bills until afternoon.
Show more

Great App

All around a great app!