Simrad User Reviews

Customer Experience

Positive experience45.8% of reviews
Neutral6.3% of reviews
Negative experience47.8% of reviews

~ Based on 301 written reviews from the US App Store.

What users say

Is Simrad Safe?

Simrad: Companion for Boaters appears safe based on user ratings. AppsHunter Safety Score for Simrad is 92/100.

This assessment is based on 2,513 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.3% of ratings point to a safe experience
1.5% of ratings suggest some concerns
6.2% of ratings point to a risky experience

~ Based on 2,513 App Store ratings for Simrad.

Is Simrad Legit?

Simrad: Companion for Boaters appears to be a legitimate app. AppsHunter Legitimacy Score for Simrad is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Crashes, sync problems, practically unusable and ZERO customer support.

The app is so buggy it’s almost unusable. I would love for it to work since navigation apps crashing while at sea are a big problem.

The app keeps asking me for feedback. So I tried to give Simrad feedback. That part of the app DOESN’T WORK EITHER.

Here is what I tried to send them…

I have multiple issues.

Lately the map can take up to 2 minutes to load and the app will often crash before it loads. This is when I have good reception / bandwidth and location is working fine since I can pinpoint my location on Apple Maps and other apps that need my location.

Every time I click on weather in setting the app goes into a permanent spinning state. It doesn’t matter if I quit the app or even hard reboot my phone, nothing gets it out of that state. I end up having to delete the app and re-install to get it working again. This happens 100% of the time when going into weather settings.

Syncing between the app and phone is very tedious and prone to crashes. It will sometimes “sync” for ten minutes when it really is doing nothing at all. I often have to sit at my helm and tether my phone to my Simrad so I can log into c-map to sync routes, tracks, and places. This is embarrassing since it can often take over 10 minutes while my guests are wondering what’s wrong with my boat (while I silently curse).

I was able to register my Simrad GO7 XSR the once. But I had to delete the app to get it working at all. Now it won’t register anymore. I have deleted the unit and reset / deleted the app I also removed the unit from c-map.

I am very frustrated with syncing my pre planned routes, places or tracks. This app is pretty embarrassing.

There always seems to be a hiccup and it takes far too long to figure out what to do.

It’s to the point that the app is becoming unusable.
I am on an iPhone 16 pro running the latest iOS

I am in the tech / computer field so it is not that I am inept It is 100% software and synchronization related issues.

I have found that the C-Map (a closely integrated app since my Simrad uses C-Map) has almost identical problems. This is probably because they are hurt subsidiaries of the same company and the same people write both apps or use an underlying part to power both apps.

I seriously WON’T buy my next boat with a Simrad. It’s my mistake for believing the Simrad materials, websites and representatives. NOT ONE person / user I have talked to has described Simrad as bug free, easy to use or intuitive.

The only people who would be interested in this app are people who own a Simrad.

We are all stupid for believing a company that releases software updates for our units that breaks the entire unit and requires a very time consuming re-setting up I will never update the boat unit software again. It will stay at this version until I get rid of it (hopefully this year).
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Disappointed

Was good until the update, all contour lines have disappeared. Setting never save and cannot sync with my actual Simrad unit on my boat. I will not be paying for another year, pretty disappointing.

Crashed and hard to use

The simrad app crashes regularly. Also the Simrad team should look at the Navionics app - the difference in auto-route and manual editing is night and day.

Want to like but forced to hate

No matter how much I want to love the app bc it links and saves all my waypoint, there are too many continuous glitches that I cannot rely on it to be functional when needed.
It constantly faults out and resets itself when I’m doing anything. When inputting gps, the number fault out and get stuck in glitch mode where it won’t input. It’s just really annoying. Will be switching to Garmin with active captain as soon as my Simrad craps out. Want to like, forced to hate.
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Very poor

Half the time it just shuts off when you tap the red field where the map should be. Rout planning is a pain. The Garmin app is easier to use and more reliable.

Poor support and frequent problems.

The app keeps asking me for feedback. So I tried to give Simrad feedback. That part of the app DOESN’T WORK EITHER.

Here is what I tried to send them.

I have multiple issues. Lately the map can take up to 2 minutes to load. Thus is when I have good reception and location is working fine since I can pinpoint my location on Apple Maps.

Every time I click on weather in setting the app goes into a permanent spinning state and I end up having to delete and re-install to get it working again.

I was able to register my Simrad GO7 XSR the first time I used the app, but it won’t register anymore. I have deleted the unit and reset / deleted the app I also removed the unit for c-map.
I am very frustrated with syncing my pre planned routes, places or tracks There always seems to be a hiccup and it takes far too long to figure out what to do.
It’s to the point that the app is becoming unusable.
I am on an iPhone 16 pro running the latest iOS

I am in the tech field so it is not that I am inept, it is 100% software and synchronization related issues.
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Has not worked since update

Has not worked since update. Really need to fix the bugs app was working well tried to get support it sends you to their website but no response

Se plante

Excellent app sauf si vous activez les MAJ automatique dans préférences, ça tourne sans fin puis l’app se plante. Fermez l’app et ça plante tjrs. Il faudra redémarrer l’iPhone pour que ça plante plus. Mais ouvrir prefererences et rebelote…

Awesome features but Pretty bad app

Great features but always crashes on me and can’t get the settings to stay the way I leave it. Have to constantly delete app and reinstall. It crashes all the time. It doesn’t georeference when I have no cell service which is frustrating since I use it as a backup navigation aid. Love it and hate it at the same time.
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Paid premium now app force closes 5sec after load up

I was ok with the app before. Saw premium was 14.99 a year. Paid for it . Now the app force closes after about 5-7sec after i start it up. Looks like ill be paying for a red simrad logo. Back to savvynavvy i guess.

Constantly Crashing

I am not sure why the app is constantly crashing, but every time I open it, a few seconds later it just randomly closes. It was not doing this before I bought the premium version. Please fix as it is now completely unusable.

Crashing app

Constantly crashes. SUCKS

Crashing constantly

Horrible app, it keeps crashing and I cannot currently use it. It will not accurately hold my home port it keeps shifting the location.

Crashes on every startup

App was working great previously . I Porsches the subscription few days later it won’t even open it just crashes

Glitchy, freezes and now crashes on startup

Dreadful app, how hard can it be to make an app that syncs with your own chartplotters. Trying to sync produced multiple errors on both chart plotter and app, then it appeared to have worked but none of the tracks synced across, now the app crashes on startup. And they make me pay for this privilege twice, by forking out for their chartplotter and an app subscription. Sort it out you money grabbing incompetents.
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Difficult to Use

This App needs some serious updates. Locks up if you click on settings, extremely difficult to pair with the new NSO4. You need another internet source other than your phone. Garmin’s Active Captain is light years ahead. It’s so difficult to use, I don’t even use it. Just frustrating!!!

App is terrible

I love my Simrad unit but this app is garbage. Slow, freezes up, won’t sync with my unit. How can this get an average of 4.6 stars in the App Store? Those positive reviews are rigged for sure. Complete garbage.

Nothing but headaches

Every time I try to access the settings part of the app, I get nothing but the spinning wheel. I have uninstalled and reinstalled it. I check for updates. It never works! Also 95% of the time I try to Sync with my plotter it won’t. Very frustrating, I have zero confidence in Simrad products.

Pathetic

This app could get better but it just gets worse. Constant locking up, slow to update, won’t scroll, doesn’t save custom
Detail settings so that you constantly have to change them.

Waste of money and time

App is terrible, crashes constantly. When it does work, between updates you can’t upload gpx Files to it, it responds very slow and ui workflow is just bad. They literally could get a chat bot to write a better app.