Crashes, sync problems, practically unusable and ZERO customer support.
The app keeps asking me for feedback. So I tried to give Simrad feedback. That part of the app DOESN’T WORK EITHER.
Here is what I tried to send them…
I have multiple issues.
Lately the map can take up to 2 minutes to load and the app will often crash before it loads. This is when I have good reception / bandwidth and location is working fine since I can pinpoint my location on Apple Maps and other apps that need my location.
Every time I click on weather in setting the app goes into a permanent spinning state. It doesn’t matter if I quit the app or even hard reboot my phone, nothing gets it out of that state. I end up having to delete the app and re-install to get it working again. This happens 100% of the time when going into weather settings.
Syncing between the app and phone is very tedious and prone to crashes. It will sometimes “sync” for ten minutes when it really is doing nothing at all. I often have to sit at my helm and tether my phone to my Simrad so I can log into c-map to sync routes, tracks, and places. This is embarrassing since it can often take over 10 minutes while my guests are wondering what’s wrong with my boat (while I silently curse).
I was able to register my Simrad GO7 XSR the once. But I had to delete the app to get it working at all. Now it won’t register anymore. I have deleted the unit and reset / deleted the app I also removed the unit from c-map.
I am very frustrated with syncing my pre planned routes, places or tracks. This app is pretty embarrassing.
There always seems to be a hiccup and it takes far too long to figure out what to do.
It’s to the point that the app is becoming unusable.
I am on an iPhone 16 pro running the latest iOS
I am in the tech / computer field so it is not that I am inept It is 100% software and synchronization related issues.
I have found that the C-Map (a closely integrated app since my Simrad uses C-Map) has almost identical problems. This is probably because they are hurt subsidiaries of the same company and the same people write both apps or use an underlying part to power both apps.
I seriously WON’T buy my next boat with a Simrad. It’s my mistake for believing the Simrad materials, websites and representatives. NOT ONE person / user I have talked to has described Simrad as bug free, easy to use or intuitive.
The only people who would be interested in this app are people who own a Simrad.
We are all stupid for believing a company that releases software updates for our units that breaks the entire unit and requires a very time consuming re-setting up I will never update the boat unit software again. It will stay at this version until I get rid of it (hopefully this year).
Disappointed
Crashed and hard to use
Want to like but forced to hate
It constantly faults out and resets itself when I’m doing anything. When inputting gps, the number fault out and get stuck in glitch mode where it won’t input. It’s just really annoying. Will be switching to Garmin with active captain as soon as my Simrad craps out. Want to like, forced to hate.
Very poor
Poor support and frequent problems.
Here is what I tried to send them.
I have multiple issues. Lately the map can take up to 2 minutes to load. Thus is when I have good reception and location is working fine since I can pinpoint my location on Apple Maps.
Every time I click on weather in setting the app goes into a permanent spinning state and I end up having to delete and re-install to get it working again.
I was able to register my Simrad GO7 XSR the first time I used the app, but it won’t register anymore. I have deleted the unit and reset / deleted the app I also removed the unit for c-map.
I am very frustrated with syncing my pre planned routes, places or tracks There always seems to be a hiccup and it takes far too long to figure out what to do.
It’s to the point that the app is becoming unusable.
I am on an iPhone 16 pro running the latest iOS
I am in the tech field so it is not that I am inept, it is 100% software and synchronization related issues.
Has not worked since update
Se plante
Awesome features but Pretty bad app
Paid premium now app force closes 5sec after load up
Constantly Crashing
Crashing app
Crashing constantly
Crashes on every startup
Glitchy, freezes and now crashes on startup
Difficult to Use
App is terrible
Nothing but headaches
Pathetic
Detail settings so that you constantly have to change them.


