Beware
Response from developer
That sounds frustrating. App Store charges and refunds go through Apple Support. If the app still won't generate or misses core features on your device, email info@bivex.com with your device model and iOS version so we can investigate.
I want a refund
Response from developer
You're right to expect the app to work and to get support when it doesn't. Please email info@bivex.com with your device model, iOS version, and what failed so we can dig into it.
Scam
Response from developer
Getting stuck on processing for two days is not acceptable. Please email info@bivex.com with your device model, iOS version, and what you tried to create so we can investigate the stalled project.
Won’t finish generating
Response from developer
You're right that a stuck generation should not block the whole app. Please email info@bivex.com with your device model, iOS version, and the project details so we can look into the unfinished job and the lock-up.
HORRIBLE
Response from developer
That recording flow should not keep rejecting your voice sample, especially after all that time. Please email info@bivex.com with your device model, iOS version, and the length of the sample you used so we can investigate.
