Cannot upload receipt
Unable to upload receipt to earn points most of the time (the error message reads 很抱歉，我們在嘗試處理你的請求時遇到問題。請到我們任何一個客戶服務櫃檯尋求幫忙). But concierge refused to register the points at the counter if the receipt is not received in the same day. Have to try repeatedly to upload one receipt. Please fix the issue.
Fire the app engine please
Loading and loading nothing when you submit the receipt
Can’t upload
Can’t upload the receipts
Camera upload receipt function not working
Black screen when trying to upload receipt. Cannot upload receipt.
0 star
slow performance, forever loading on offer pages, horrible experience for receipt upload
Can’t open the app
I tried to delete and download again, but it still can’t be used!
Always force update
Every time i open the app it needs to force update. Very not convenient
Cannot upload
Failed to upload receipts , tried multiple times
0 star
When I try to upload receipts for points, the receipt time cannot be inputted manually (turned into white fonts and invisible at all, also it appears that you are required to fill in second but the selection only shows up to minute). Even if all fields are completed, it still says “Please fill out required fields.” 中英文 versions 都試過完全 upload 唔到 receipts, 絕對有 bugs !!
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Worst ever app
It is a waste of time to upload the receipt which could not be recognised. Very clumsy and worst ever design
critical bug
The app forces users to upgrade to the latest version. After the upgrade and open it again, it keeps asking user to upgrade again and dead loop.
Latest version has many errors
Receipt upload cannot recognise information most of the time. When selecting the dates and time, the buttons cannot show the numbers in the scrolling interface. After updating to this version, members cannot enjoy extra point redemption of free parking after spending.
Please fixed bug in latest version
After updated the latest version, it doesn’t show the date and time in the screen. This, it is impossible for us to enter the time and date of the consumption, please fix it ASAP.
Totally fail and inconvenient app ever
Not user friendly.
Need manually input all data including receipt number ( what a joke)
Very long processing time for receipt verification and points reward ( more than 2 weeks)
Need manually input all data including receipt number ( what a joke)
Very long processing time for receipt verification and points reward ( more than 2 weeks)
Error On Uploading Receipt
想upload receipt, 但張相9成時間都upload錯方向。
Always logout
How come ??? Always logout in apps. Pls fix the bug asap!!!!
Receipt upload and OCR experience is terrible
Most of the time, the OCR can’t recognize receipts. It takes a long time to read receipts but at last after a prolonged period of time waiting, nothing could be recognized. The manual data input is also annoying. Why do we need to enter the receipt time in the unit of seconds. Why can’t we just specify the receipt time as hh:mm? It also takes a long time in the matter of days before points are credited. The whole Sino app experience is bad, slow and non-responsive.
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-100pts
poor and slow！
the point is much better！！
the point is much better！！
Keeping logging out
Once you upload a receipt, the apps will log you out. Holy
There was no improvement for this apps at all. How this Sino Group could earn HKers respect to stay Hong Kong for consumption ?
There was no improvement for this apps at all. How this Sino Group could earn HKers respect to stay Hong Kong for consumption ?
Unfriendly
Too many data entry requirements from customers.
