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The app has been updated and still doesn’t work
Works great!
Product has a lot of potential. The whole team are always open to feedback and quick to respond/assist. Nowadays, it’s rare to find this kind of customer service!
SiteMa app works great
I use the SiteMax app daily for my projects and it works great. The support teams fixed any bugs that arises promptly which helps as well.
Technical issues cause on site problems
When this app is used as a daily tool for site documents and timesheets it’s great. Although the technical problems that arris often are a huge problem.
Very bad
Having issues with it loading and with password changes. Took over 4 hours for any replies about issues. Gives error windows and says things didn’t work, then enters multiples of the item. Just all around bad and poor customer support makes it that much worse.
Not Good
Switched from another app at renewal because we were told new functions were coming in a month. Months later into our contract functions still had not arrived. We ended up changing back to the original app before the end of our term as we could not stand using this app anymore. We paid for a full year.
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