Several small issues causing distress
The phone app seems to be very slow when your site has a heavy documentation portfolio. We have so much at my current site that the app will take a dozen GB’s of disc space and roughly 5 hours to get the database downloaded since we are 1000 people using a few starlink connections in a northern remote work camp. Without going into download options and setting “Signed Forms” and “Resource PDF’s” to download on-demand, the app gets nearly unusable. Also I often get notifications saying “you need a newer version of the app to interact with this notification “
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Easy to use
Very easy, makes things simple
Response from developer
Hi there, thank you for your review! I'm so happy to hear you're getting the most out of your SiteDocs account.
buggy
relentlessly crashes. especially when adding photos to forms. no update has fixed it yet. ugh.
Response from developer
Hey there, thank you for reporting this issue. I've passed this info along to our tech team who will investigate. If you'd like to speak with us directly in the meantime, feel free to reach out at 1-866-871-1892.
My company makes me use this app
This app sucks very slow and crashes going from page to page often deleting all that has been written as well as times. (NEEDS WORK)
Response from developer
Hey there, thank you for reporting this issue. I've passed this info along to our tech team who will investigate. If you'd like to speak with us directly in the meantime, feel free to reach out at 1-866-871-1892.
Can’t open the app
I am unable to even open the app there’s no update and it all happened after I got a new phone I can’t open the app it says I need to contact support but your online page is confusing so I’m commenting that I can’t open the app and it says I need to contact support
Response from developer
Hey there, Thank you for reporting this issue, and I'm sorry to hear you had trouble finding our support team's contact into. If you need a hand in the future, you can give them a call at 1-866-871-1892.
