Errors
Today it isn’t working at all. Don’t use this trash if you like your employees
Response from developer
Thank you for your feedback! We are aware of the re-installation issue and have been actively working towards a resolution. We see you have recently upgraded to the most recent version of the app in 7.0.2, which should fix the issue you are experiencing after one last re-install. Have a great day ahead!
Never wrote a review. I will now.
First off, you have to enter your email login every time, unless you enable FaceID which I prefer not to use on my phone. Secondly, anytime you want to navigate on any page of the app it brings up a separate tab (why does it do this? Couldn’t you just make it integrated into the app?) and takes a ridiculous amount of time to load. I have an iPhone 16pro so it’s not a problem with my connection or my phone. The safari web does a way better job at loading quicker. My theory is the app developers were too lazy to integrate things like the calendar and timesheet tabs into the app so it just pulls it up through the web and loads it every time. Terrible.
If you’re thinking about downloading this, just make a safari shortcut on your homepage. Million times faster. Pointless app. If you’re a developer reading this, do better, respectfully.
Response from developer
Thank you for taking the time to leave us a review. May we recommend enabling biometrics touch on the app, instead of FaceID? You can do this in the app by going to More > Settings > Biometrics. We’d be interested in hearing what you’re experiencing when the calendar or timesheet opens in a separate tab, as we do have those features built-in to the app. If you’re willing to provide more information, please speak to your Payroll Administrator and request that they reach out. We value your feedback and are committed to making this app as user-friendly as possible!
Errors
Not working
Response from developer
Thank you for your feedback! We are aware of the re-installation issue and have been actively working towards a resolution. We see that you are operating on a previous system version (7.0.1), so we recommend upgrading to the newest version (7.0.2), which should fix the issue you are experiencing after one last re-install. Have a great day!
Don’t recommend this app
On top of that, the app crashes regularly on my iPhone 16 Pro Max, and I have to reinstall it almost every month just to get it working again. The system also seems to go down at least once a day.
Overall, the experience has been very disappointing, and the platform feels like a significant step backward compared to what we had before.
Updated answer: so far it crushed once, but all of above what I mentioned is still going on
Response from developer
Thank you for your feedback! We are aware of the re-installation issue, and we are working towards a resolution. If you’re experiencing consistent crashing, please make sure that you’re connected to a strong wifi or data signal. Whether or not you’re able to easily view your coworker’s schedules depends on your administrator’s settings, so we encourage you to discuss those concerns with them. We are committed to keeping our app updated with the latest features and rollouts, so stay tuned for some future updates!
