Worst than any app
Whoever is putting strict AI into this app should be on the road. So annoying app. Want you to arrive within 10 min no matter roads are blocked by weather or construction or busy time and they send you f-emails about delay.
Poor Customer Service
⭐️
Terrible courier support. I’ve requested a zone change multiple times and keep getting the same “zone is full” response, while new accounts are still being approved in those areas.
What’s even more concerning is that third-party services claim they can change courier zones for a fee. If outside providers can offer this service, Skip needs to seriously address how courier account information and privacy are being handled.
Existing couriers deserve a fair process, proper support, and transparency—not endless copy-and-paste replies. Very disappointing.
Terrible courier support. I’ve requested a zone change multiple times and keep getting the same “zone is full” response, while new accounts are still being approved in those areas.
What’s even more concerning is that third-party services claim they can change courier zones for a fee. If outside providers can offer this service, Skip needs to seriously address how courier account information and privacy are being handled.
Existing couriers deserve a fair process, proper support, and transparency—not endless copy-and-paste replies. Very disappointing.
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App issue
The app doesn’t work properly, and chat support is terrible.The new update is terrible if I want to go offline and it turns automatically online.also on courier portal document and banking info page doesn’t work, please work on the app
Can’t login, can’t join as courier.
I tried signing up but they always say the zone is unavailable. I can’t login the app as well.
too many bugs
I have had a very frustrating experience with SkipTheDishes as a delivery driver.
The biggest issue is the frequent payment discrepancy error. For example, if the customer’s order shows $54 in the app but the actual price at the store checkout is $55, the payment gets declined. This can happen after I have already spent 35 minutes or even an hour shopping for the order.
After that, I have to contact support, but the response is often not quick enough. Meanwhile, I am standing at the checkout, sometimes with a long line of customers behind me. After wasting so much time, I am often left with no choice but to cancel the delivery.
This has happened to me repeatedly. It does not happen every single time, but it happens most of the time, and it makes completing deliveries extremely difficult and frustrating for drivers.
SkipTheDishes really needs to fix this payment discrepancy issue. Drivers should not have to spend 30–60 minutes completing an order only to reach the checkout and find out that the payment does not work. There needs to be a reliable solution so drivers can complete orders without wasting their time and losing money.
The biggest issue is the frequent payment discrepancy error. For example, if the customer’s order shows $54 in the app but the actual price at the store checkout is $55, the payment gets declined. This can happen after I have already spent 35 minutes or even an hour shopping for the order.
After that, I have to contact support, but the response is often not quick enough. Meanwhile, I am standing at the checkout, sometimes with a long line of customers behind me. After wasting so much time, I am often left with no choice but to cancel the delivery.
This has happened to me repeatedly. It does not happen every single time, but it happens most of the time, and it makes completing deliveries extremely difficult and frustrating for drivers.
SkipTheDishes really needs to fix this payment discrepancy issue. Drivers should not have to spend 30–60 minutes completing an order only to reach the checkout and find out that the payment does not work. There needs to be a reliable solution so drivers can complete orders without wasting their time and losing money.
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