Skip User Reviews

Customer Experience

Positive experience10.0% of reviews
Neutral4.0% of reviews
Negative experience86.0% of reviews

~ Based on 399 written reviews from the US App Store.

What users say about Skip

Is Skip Safe?

Skip - Courier appears mostly safe based on user ratings. AppsHunter Safety Score for Skip is 78/100.

This assessment is based on 87 user ratings, with an App Store average of 4/5.

Safety Analysis

74.7% of ratings point to a safe experience
4.6% of ratings suggest some concerns
20.7% of ratings point to a risky experience

~ Based on 87 App Store ratings for Skip.

Is Skip Legit?

Skip - Courier appears to be a legitimate app. AppsHunter Legitimacy Score for Skip is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cell signal

At times the cell signal cuts out says no connection.

Worst than any app

Whoever is putting strict AI into this app should be on the road. So annoying app. Want you to arrive within 10 min no matter roads are blocked by weather or construction or busy time and they send you f-emails about delay.

Poor Customer Service

⭐️

Terrible courier support. I’ve requested a zone change multiple times and keep getting the same “zone is full” response, while new accounts are still being approved in those areas.

What’s even more concerning is that third-party services claim they can change courier zones for a fee. If outside providers can offer this service, Skip needs to seriously address how courier account information and privacy are being handled.

Existing couriers deserve a fair process, proper support, and transparency—not endless copy-and-paste replies. Very disappointing.
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App issue

The app doesn’t work properly, and chat support is terrible.The new update is terrible if I want to go offline and it turns automatically online.also on courier portal document and banking info page doesn’t work, please work on the app

Can’t login, can’t join as courier.

I tried signing up but they always say the zone is unavailable. I can’t login the app as well.

too many bugs

I have had a very frustrating experience with SkipTheDishes as a delivery driver.

The biggest issue is the frequent payment discrepancy error. For example, if the customer’s order shows $54 in the app but the actual price at the store checkout is $55, the payment gets declined. This can happen after I have already spent 35 minutes or even an hour shopping for the order.

After that, I have to contact support, but the response is often not quick enough. Meanwhile, I am standing at the checkout, sometimes with a long line of customers behind me. After wasting so much time, I am often left with no choice but to cancel the delivery.

This has happened to me repeatedly. It does not happen every single time, but it happens most of the time, and it makes completing deliveries extremely difficult and frustrating for drivers.

SkipTheDishes really needs to fix this payment discrepancy issue. Drivers should not have to spend 30–60 minutes completing an order only to reach the checkout and find out that the payment does not work. There needs to be a reliable solution so drivers can complete orders without wasting their time and losing money.
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4 star app? Impossible

Location set to ALWAYS is obligatory. The non stop persistent alert chime. And they changed “shift” to “run” so cute… skip then run… get it? Customers don’t tip because they’ve heard somewhere that drivers get $8 minimum… $4.20 for distance and $3.80 as tip. Skip is the 3rd best delivery app out of a race of 3. Oh and I received .25 cents for a restaurant delay 🤔😆🤣😅😂😭
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Sign in issue

After all required checked.. I can’t sign in

Customer support

They don’t care about driver, they just accept customer’s complaints, if driver going to complain they are not taking anything

Not so bad

I waited two years before i can deliver because they didn't need drivers in my area. I've been a delivery driver for a long time on Uber and DoorDash, so here's my verdict: Skip is probably the best delivery platform in terms of pay per order. I rarely get really bad offers. That said, I've noticed they like to push me out of my delivery zone with every order. It makes you wonder why they use a zone system if they can't even keep me in it. Skip also has bugs; it tells me "no connection" even though everything is properly connected, and it offers me schedules, but when I click on them, it says "the time slot is no longer available."That's not a huge deal. But the biggest problem is definitely the lack of orders.They gives me a schedule, I log in, and I don't receive any offers, sometimes for up to four hours, and this is in one of the biggest cities in Canada. They should at least commit to giving me orders to deliver if he gives me a schedule; otherwise, what's the point? It's impossible to earn a real income with Skip. The app isn't consistent enough. And I find their zone and schedule system takes away the "freedom" of gig work.The platform lacks traffic, probably because of more popular platforms. It's a shame because it has potential.
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Worst

Worst app worst company

support is very bad for skip

i got multiple orders to pick up and they have only one so i have contacted the support 30 mins still agent is not connected and 10 mins back they got connected and no response from their end for 4 hour shift waiting for single order is not worth to work as courier either you guys need to introduce call support or you should hire more agents for chat
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Bug so many bug

You can’t even login to your account because of a bug, where the IT support? And what are they doing

Bad app

I tried many times but app doesn’t work. Tô mistake appears with this.

Unable to pick order

Order shows up without timer And the rating gets reduced. Facing this problem since last week. Tried requesting support but no resolution.
Kindly look into this

Zone changes

If you moved to another city skip won’t change your zone u will need to wait at least 4-6 years to get the same zone where you live

Always Tracking Location

There’s no other app that makes this obligatory.
It’s very hard to believe this app has a 4 star rating…
I call bullspit. 100%

👎👎👎👎👎😡😡😡😡🤬🤬🤬🤬

👎👎👎🤬🤬🤬

App and website are not in sync

The same id and password always work in web browser but never works in app. Frustrating

Worst

Worst app ever people drop the chat when you need help, shame on skip .. company should be sold again to someone who has some brain