Never wrote a review. I will now.
App UI is so bad I had to write my first review ever. I read the reviews talking about how terrible the app was, so I had some expectation that it wouldn’t be the best. It was even worse than I thought.
First off, you have to enter your email login every time, unless you enable FaceID which I prefer not to use on my phone. Secondly, anytime you want to navigate on any page of the app it brings up a separate tab (why does it do this? Couldn’t you just make it integrated into the app?) and takes a ridiculous amount of time to load. I have an iPhone 16pro so it’s not a problem with my connection or my phone. The safari web does a way better job at loading quicker. My theory is the app developers were too lazy to integrate things like the calendar and timesheet tabs into the app so it just pulls it up through the web and loads it every time. Terrible.
If you’re thinking about downloading this, just make a safari shortcut on your homepage. Million times faster. Pointless app. If you’re a developer reading this, do better, respectfully.
First off, you have to enter your email login every time, unless you enable FaceID which I prefer not to use on my phone. Secondly, anytime you want to navigate on any page of the app it brings up a separate tab (why does it do this? Couldn’t you just make it integrated into the app?) and takes a ridiculous amount of time to load. I have an iPhone 16pro so it’s not a problem with my connection or my phone. The safari web does a way better job at loading quicker. My theory is the app developers were too lazy to integrate things like the calendar and timesheet tabs into the app so it just pulls it up through the web and loads it every time. Terrible.
If you’re thinking about downloading this, just make a safari shortcut on your homepage. Million times faster. Pointless app. If you’re a developer reading this, do better, respectfully.
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Errors
Need to uninstall and reinstall at least once per month. Forces you to install updates before letting you clock into / out of work.
Not working
My company has just signed up with Payworks a few months ago, we’ve all had problems with Payworks. It tells us unexpected error occurred please uninstall app and reinstall. Way too many crashes people cannot login or log out. Please have this issue fixed.
Don’t recommend this app
The company switched to Payworks three months ago, and it has been a disaster ever since. The app is extremely user-unfriendly. There are no group chats, no team communication features, and viewing other employees’ schedules requires unnecessary effort and constant navigation.
On top of that, the app crashes regularly on my iPhone 16 Pro Max, and I have to reinstall it almost every month just to get it working again. The system also seems to go down at least once a day.
Overall, the experience has been very disappointing, and the platform feels like a significant step backward compared to what we had before.
Updated answer: so far it crushed once, but all of above what I mentioned is still going on
On top of that, the app crashes regularly on my iPhone 16 Pro Max, and I have to reinstall it almost every month just to get it working again. The system also seems to go down at least once a day.
Overall, the experience has been very disappointing, and the platform feels like a significant step backward compared to what we had before.
Updated answer: so far it crushed once, but all of above what I mentioned is still going on
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Errors
Keep getting unexpected errors here and there and u gotta reinstall the app every time
Terrible App
This app is ineffective. Can never log on. Says email and password are wrong. But they aren’t as I can log in on the website. Also, putting in your hours is a pain and not user friendly.
Constantly not working.
I wrote a review not too long ago saying how the app was improving, I was wrong. I’ve had to delete and reinstall this app 8 times in the last month and a half. For some reason every once in a while when you try to open the app it says “an unexpected error has occurred please delete and redownload the app” there’s no way around it. Please try to fix that.
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Terrible
Every week: “An unexpected error has occurred. Please reinstall the app”
Always get a message telling us to reinstall the app. Fine for a game app, not for a payroll app
As title states
Keep me signed in
Please make an option to keep me signed in. It’s really annoying to have to sign in every time I open the app to check my work schedule. I understand signing in to see pay stubs and such but the schedule is overkill.
Don’t recommend this app
The company switched to Payworks three months ago, and it has been a disaster ever since. The app is extremely user-unfriendly. There are no group chats, no team communication features, and viewing other employees’ schedules requires unnecessary effort and constant navigation.
On top of that, the app crashes regularly on my iPhone 16 Pro Max, and I have to reinstall it almost every month just to get it working again. The system also seems to go down at least once a day.
Overall, the experience has been very disappointing, and the platform feels like a significant step backward compared to what we had before.
On top of that, the app crashes regularly on my iPhone 16 Pro Max, and I have to reinstall it almost every month just to get it working again. The system also seems to go down at least once a day.
Overall, the experience has been very disappointing, and the platform feels like a significant step backward compared to what we had before.
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App doesn’t work at all anymore
Fix your app the login screen is a blank screen
This review could change…
My old job used Payworks and while it worked ok, I was constantly booted out, the app corrupted a few times causing me to need to delete and redownload it, plus some features didn’t work. However, my new job also uses Payworks and it seems that you guys have made some improvements.
Most useless app
I installed it, but when about to login, there’s no keyboard. Re-installed it, thinking maybe there’s a bug but the whole thing is kaput.
App doesn’t work
I was out of service once, and now it demands i use the app. This service, is trash. Do not use this app.
This app gives me a headache
I don’t mind the app navigation system but the unknown error and having to reinstall the app and with that I have to restart my biometrics system again so I can log in easier is annoying and gives me a headache having to fully delete the app and reinstall it and it happens pretty frequently
Error
Annoying error that won’t let me log in and says to reinstall app. Other than that very simple to use very good.
Need an iPad version
We need an iPad version to better navigate and input payroll hours, not just a ported iPhone version. Frustrating using an iPhone for administrative tasks.
Don’t understand the negative reviews
I don’t understand the negative reviews of this app. A lot of them are complaining about UI or having to change passwords frequently, even complaining about difficulty logging in. These are all simple fixes, keep in mind you’re changing passwords frequently from a security standpoint bc this is SENSITIVE PAYROLL information, UI is always improving from what I see (all apps are constantly developing no?) and if you want a smoother login enable biometric facial login- it’s really that simple. Take the time to learn the app before you talk badly about it. Your employer should be training you on this as well ….
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Worst payroll system
If your employer is thinking about switching to this payroll system pls tell them not to, worst log in system i think Ive ever had to use, constantly bugging out telling me that my login has expired which I have to contact my finance department to fix, worst UI out of any payroll I’ve used with the worst labeling for different sections, like why do I have to go click 4 different tabs to look at my schedule or to clock in, not only that but you don’t have full access to your sign in, every time my account stops working Payworks won’t let me reset a log in, my manager must contact Payworks themselves, I can’t do it, so my already busy manager has to call and fix my account, do not recommend.
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