SiteDocs User Reviews

Customer Experience

Positive experience27.3% of reviews
Neutral4.5% of reviews
Negative experience68.2% of reviews

~ Based on 44 written reviews from the US App Store.

Is SiteDocs Safe?

SiteDocs has mixed safety signals based on user ratings. AppsHunter Safety Score for SiteDocs is 59/100.

This assessment is based on 43 user ratings, with an App Store average of 2.7/5.

Safety Analysis

35.1% of ratings point to a safe experience
2.7% of ratings suggest some concerns
62.2% of ratings point to a risky experience

~ Based on 37 App Store ratings for SiteDocs.

Is SiteDocs Legit?

SiteDocs appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SiteDocs is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Several small issues causing distress

The phone app seems to be very slow when your site has a heavy documentation portfolio. We have so much at my current site that the app will take a dozen GB’s of disc space and roughly 5 hours to get the database downloaded since we are 1000 people using a few starlink connections in a northern remote work camp. Without going into download options and setting “Signed Forms” and “Resource PDF’s” to download on-demand, the app gets nearly unusable. Also I often get notifications saying “you need a newer version of the app to interact with this notification “
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Easy to use

Very easy, makes things simple

Response from developer

Hi there, thank you for your review! I'm so happy to hear you're getting the most out of your SiteDocs account.

buggy

relentlessly crashes. especially when adding photos to forms. no update has fixed it yet. ugh.

Response from developer

Hey there, thank you for reporting this issue. I've passed this info along to our tech team who will investigate. If you'd like to speak with us directly in the meantime, feel free to reach out at 1-866-871-1892.

My company makes me use this app

This app sucks very slow and crashes going from page to page often deleting all that has been written as well as times. (NEEDS WORK)

Response from developer

Hey there, thank you for reporting this issue. I've passed this info along to our tech team who will investigate. If you'd like to speak with us directly in the meantime, feel free to reach out at 1-866-871-1892.

Can’t open the app

I am unable to even open the app there’s no update and it all happened after I got a new phone I can’t open the app it says I need to contact support but your online page is confusing so I’m commenting that I can’t open the app and it says I need to contact support

Response from developer

Hey there, Thank you for reporting this issue, and I'm sorry to hear you had trouble finding our support team's contact into. If you need a hand in the future, you can give them a call at 1-866-871-1892.

Slow to load

Very slow app

Does not save.

One issue that has occurred more than once on the mobile app: I just spent an hour writing notes for my daily report. I switched apps to my web browser for a few minutes. When I went back to Site Doc’s, the app had booted me out of my report and when I went back into my report, everything I had just written was erased. Please fix this issue.
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App will not open - non functional

I have a new iPhone 17 pro. The app never opens.
Please fix ASAP

Can’t view anything without it freezing

Been using this app for almost 3 years and had the usual crashing issues but now since the last update you can’t even read one pjsm without the whole app freezing. “Safety compliance made easy”.. get absolutely bent. Can’t lie having to close and reopen the app and reload everything multiple times for it just to freeze again is getting old. Fix it.
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Garbage

Garbage

Absolutely horrendous

It sucks

Slow. Spend more time loading and syncing than signing

Be prepared to watch every screen you click on load for 5 minutes before you can sign anything. Sucks

Digital Junk Drawer

Management loves the price point, employees are not impressed. Very glitchy, not professionally designed, much better apps out there.

Construction Co Director.

This App is marvellous, I would recommend it to anybody. Everything is covered, support is outstanding, and my staff and I have learned to use it with ease. Prequal requirements passed in record time.

Screen freezes and crashes frequently

Would be nice if I could do my documents without the app crashing every 3 times

App will not open on new iPhones

Login on main web site fine but app will not open

Login

I upgraded phones and transferred my data over to the new phone. After downloading the app the app would not open. I am still having issues with this.

Add Ukrainian language

Please make Ukrainian language available

Ios 18

Instant crash

iPhone 16 IOS 18 crash

Instantly crashing on IOS 18 on iPhone 16