Inaccurate
Response from developer
Hi, thank you for the feedback, and I'm sorry for the frustration this has caused. First — please check your spam folder. We reply within 24 hours, and we already responded to your refund request yesterday, about 5 hours after you emailed us. Our reply was very likely filtered there. On the refund itself: we sent clear step-by-step instructions on how to request one. Refunds are processed by Apple, not by us, so we're unable to issue it directly — but we're glad to walk you through Apple's process. On accuracy: our app is designed to reach 5–15mm accuracy when the phone is held straight, so following the in-app guides makes a real difference. We're also about to release a new version that achieves ~5mm accuracy and stays industry-leading even when the phone is tilted. We're proactive in every way about helping users get accurate measurements and resolve refunds. Please do check your spam folder, as a filtered reply is the most likely reason you haven't heard from us — and feel free to reply to that email anytime.
Worked great… for a while
Response from developer
Hi, thank you for giving the app a real try, and I'm sorry the tag scanning let you down. The tag reader is working normally on our end, so the most likely cause is an internet connection issue — the scanner needs an active connection to read and process labels, and it can quietly fail if your signal drops or Wi-Fi is unstable. Please try again on a strong connection; in most cases that resolves it right away. If it still doesn't work after that, email us directly at support@sizeai.co — we reply within 24 hours and can look into your account and get you sorted quickly. Getting help should be easy, and if it felt like it wasn't, that's on us to fix. We're also improving the scanner and its guidance in our next release to make issues like this clearer and easier to solve. We'd really like the chance to turn this around for you.
My whole team uses it now
Way faster than my old process
the mannequin photos tho
Won’t measure
Inaccurate measurements
Response from developer
Hi Vassi1972, Thanks for the feedback and for continuing to give Size AI a try. Pit-to-pit measurements can sometimes be tricky, especially on garments with long or wide sleeves. Size AI can only measure what the camera clearly sees, so if sleeves are folded, overlapping, or covering the underarm area, the AI may not detect the pit correctly and has to guess where the edge of the pit is. To improve accuracy, try spreading the sleeves so the underarm area is fully visible. Taking the photo from a bit farther away, or using Landscape mode, can also help ensure the entire garment fits clearly within the frame. We’re continuously improving detection for long-sleeve garments, and feedback like yours really helps. We’re also working on adding more examples and guidance to show how to capture accurate measurements across different garment types. If you’d like, feel free to share an example with us at support@sizeai.co. We’re happy to take a look and provide suggestions. Thanks for helping us make Size AI better.
great app for beginners
Response from developer
Hi Carlisle_Knollf, Thanks so much for the kind words and welcome to the world of reselling. We built Size AI to make measurements simple and stress-free, especially for beginners, so it’s great to hear the capture guide helped you get comfortable with the process. You’re absolutely right, once the angle and lighting are dialed in, the results become very consistent. Wishing you lots of success with your business, and thanks for using Size AI!
Export Feature Is Perfect
Response from developer
Thanks so much for the great feedback! We’re really glad you’re enjoying the one-tap export. Making sure measurement images look clean, consistent, and marketplace-ready was a big priority for us, so it’s awesome to hear that it’s saving you extra editing time. Appreciate you taking the time to leave a review!
Helpful For High Volume Sellers
Response from developer
Thank you for sharing this! It’s great to hear that Size AI is helping you standardize measurements across a high-volume workflow. Consistency and speed are exactly what we aim for, especially for sellers handling large catalogs. We really appreciate the trust and the thoughtful review.
If You Sell Clothes, Download This
Response from developer
Wow, thank you for the kind words! We’re thrilled that you’re getting value from so many features, from LiDAR measurements to background removal and tag reading. Hearing that experienced resellers consider this their go-to tool truly means a lot to us. Thanks for being part of the Size AI community!
Crazy Fast Measuring
Response from developer
Thanks for the awesome review! Speed is a huge focus for us, so it’s great to hear that the measurements feel instant and that it’s cutting down your workload. Making inventory listing faster and smoother is exactly what Size AI was built for. Really appreciate you sharing your experience!
Makes Me Look Like I Have a Studio
Response from developer
Thank you so much! We love hearing that the results feel studio-quality, that’s exactly the experience we want to deliver. Making professional listings possible without extra equipment or setup is a big part of our mission. We really appreciate the review!
Happy I Found This App
Response from developer
Thank you for sharing that Denis. Yes, once you have a good handle on how to take the captures it’s becomes quite straight forward in how to take accurate clothing measurements.
Super Consistent When Using LIDAR
Response from developer
Thank your Christopher. Our goal is that measuring via tape is a thing of the past 🥳
Warehouse Approved
Perfect for cross platform sellers
Response from developer
Thank you Mao. Yep we are platform agnostic 🙃
Worth it
Response from developer
Thank you, we are shipping more updates to model shots soon ;) Happy generating meanwhile 🥳
