Fun games. Actually pays out. (Slow Support.)
I’ve been playing this for several months now. At first it was great—fun fast responding games. As time went on and more games/features were added, it became slow and glitchy. At that time I contacted support and was refunded for a few games. I finally won enough to cash out, submitted my request, and received money in about a month. Slow but at least it came. About a week later January 20,2024, I attempted another withdrawal. A month went by but I received nothing. Another month passed; still nothing. I contacted support via the in-app chat and was informed it was being referred to a live rep. I’ve heard nothing since. I followed up in app chat — nothing. I sent email to support — nothing. I messaged on fb— nothing. It’s been 79 days. I just want to know the status of my withdrawal request. Delays are understandable. No response is unacceptable.
UPDATE: I finally got a response and my money 80 days after the initial request. I raised my review to 3 stars.
I placed another withdrawal request today. Let’s see how long it takes.
UPDATE: I finally got a response and my money 80 days after the initial request. I raised my review to 3 stars.
I placed another withdrawal request today. Let’s see how long it takes.
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Slow
Game play is good, but the developer needs to up their servers because it takes entirely to long to load the game and submit results. Everything is so slow that sometimes it just times out. If this was fixed, the platform would be more popular.
Update: per the developer response, I made sure my app was up to date and tried to play again- no change. Still super slow to load and submit results.
Update: per the developer response, I made sure my app was up to date and tried to play again- no change. Still super slow to load and submit results.
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Response from developer
Thanks for playing Skill Cash! We appreciate the feedback. We have just released a new update that should get things running smoother! Be sure to update to the latest version.
Disappointed
I really enjoy the games a lot but I’ve had to use support several times of games taking money or gems and not loading game giving me a 0 score. And the wait for a game to finish is very long some times it takes a couple days but now I can’t even log in I’m frozen on the screen that verification of your state and just keeps reglitching I even tried deleting and downloading again and didn’t improve
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Stalling withdrawals if u actually win!!
Still waiting on the money owed to me after I cashed out 1/18 and its now 2/13 which is 26 days AFTER cashing out on skill cash as user SharpRabbit425 which the app clearly states it will be no longer than 14days! I reached out to email support from the app 2weeks ago to just receiving a generic email again saying they will prioritize my withdrawal.. Hasn’t happened! This is my 2nd time cashing out $49 as the 1st went through in 2 days with no problem and now I have the feeling I am being stalled for actually winning $$. Y’all need to do better I love the game but I feel I am being stopped for actually winning money. Not right!!
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Response from developer
Hi there. Congratulations on your multiple wins! Sometimes during the busy periods such as public holidays and game events, we can receive a higher than average number of requests. This causes a bit of backlog for the Payments Team and can extend the wait time. That being said, we are always working on improving and streamlining this process and will be sure to take your feedback on board. Thank you for being part of Skill Cash.
Stalling withdrawals if u actually win
Hey! I’m still waiting on the money owed to me after I cashed out 1/18 and I am now reaching back out 2/7 which is 20 days AFTER cashing out on skill cash as user SharpRabbit425 which y’all app clearly states it will be no longer than 14days! I reached out to email support from the app 2weeks ago to just receiving an email 2days ago saying they will process my payment and they may have delays! This is my 2nd time cashing out $49 as the 1st went through in 2 days with no problem and now I have the feeling I am being stalled for actually winning $$. Y’all need to do better I love the game but I feel I am being stopped for actually winning money. Not right!!
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