Fun games. Actually pays out. (Slow Support.)
UPDATE: I finally got a response and my money 80 days after the initial request. I raised my review to 3 stars.
I placed another withdrawal request today. Let’s see how long it takes.
Slow
Update: per the developer response, I made sure my app was up to date and tried to play again- no change. Still super slow to load and submit results.
Response from developer
Thanks for playing Skill Cash! We appreciate the feedback. We have just released a new update that should get things running smoother! Be sure to update to the latest version.
Disappointed
Stalling withdrawals if u actually win!!
Response from developer
Hi there. Congratulations on your multiple wins! Sometimes during the busy periods such as public holidays and game events, we can receive a higher than average number of requests. This causes a bit of backlog for the Payments Team and can extend the wait time. That being said, we are always working on improving and streamlining this process and will be sure to take your feedback on board. Thank you for being part of Skill Cash.
Stalling withdrawals if u actually win
Needs to work out bugs and customer service..
So sad it doesn’t work anymore
Response from developer
Thanks for leaving us a review, this really does help more than you realise! We are actively investigating this as a top priority. Please do contact us from within the App and our Support Team will make sure you're never out of pocket.
Steals money every single time I play
Response from developer
Thanks for sharing your feedback, we are sorry to hear about the issues you have experienced and understand your frustrations. We have just released and update that should get things running smoother for you. We try to reply to every single message we receive within 24 hours, but there may be times where our Support Team are exceptionally busy (such as weekends, holidays, events, etc.) and this can cause a slight delay.
I love this game except
Response from developer
Thanks for leaving us a review, this really does help more than you realise! We are actively investigating this as a top priority. Please do contact us from within the App and our Support Team will make sure you're never out of pocket.
Steals money every single time I play
Do not play
Response from developer
Thank you for playing Skill Cash. We are sorry to hear about your experience. We use skill-based matchmaking in our games to ensure everybody has a fair and enjoyable experience in all of our games. We have recently reworked our matchmaking based on player feedback, so you should see games complete within minutes, depending on your level, the type of game, etc. Although some games may take longer to look for other players around your level, if a match doesn't complete or fill up, then your entry will be returned to you immediately. December is an extremely busy month for us, and responses sometimes take a little longer than our usual 24 hours in December. We do our best to be transparent about this in our help center. We really appreciate your patience. Our team is back in action. If you need anything, please do not hesitate to contact us from within the app.
I like it
Response from developer
Thank you so much for your great review! :-) Stay tuned for an update coming soon!
Withdrawal
Response from developer
Thanks so much for leaving us a review, it helps us more than you realise! We hear you about the payouts. You'll be pleased to know we are currently working on ways to improve the payout experience (including the time it takes, etc.) in a future update. Stay tuned!
Could be better
Good but has some bugs
Response from developer
Thanks for leaving us a review, this really does help more than you realise! We are actively investigating this as a top priority. Please do contact us from within the App and our Support Team will make sure you're never out of pocket.
I put 2 star
Response from developer
Thanks for your review. Congratulations on your recent wins! Please contact us from within the app and our team will be able to help. Some payments need to be investigated before being processed, we hear you, and are actively working on improving the time it takes to payout.
Great Platform
Response from developer
Thank you for your kind words, and congratulations on your recent wins! Although some payments do need to be investigated before being processed, we hear you, and are actively working on improving the time it takes to payout!
Actually winnable! But too slow to get $.
Response from developer
Thanks so much for the kind words, and congratulations on your recent wins! We hear you and are currently working on ways to improve the payout experience (including the time it takes, etc.) in a future update. Stay tuned!
Problem
Response from developer
Thank you for the review, we really do appreciate it! If you'd like to contact us from within the app our Player Support team will be happy to help put things right with regards to your location.
Limitation of withdrawal and amount
1) only can withdraw $50 per time
2) took a long time to send payment
3) when a certain limit is reached, you have to wait for another 7 days before you can request withdrawal.
Right now I have probably close to $1k sitting and can’t withdraw.
Had Introduced big stake but what’s the use if can’t withdraw with all these limitations?
Please increase the withdrawal amount and all these and I will give 5*
Response from developer
Thank you for your feedback and kind words, we will be sure to take this on board for future updates and improvements we make to the app. Congratulations on your wins!
