Skillz User Reviews

Customer Experience

Positive experience15.1% of reviews
Neutral7.8% of reviews
Negative experience77.1% of reviews

~ Based on 179 written reviews from the US App Store.

What users say

Is Skillz Safe?

Skillz: Compete & Win Cash has mixed safety signals based on user ratings. AppsHunter Safety Score for Skillz is 66/100.

This assessment is based on 586 user ratings, with an App Store average of 3.3/5.

Safety Analysis

54.8% of ratings point to a safe experience
4.9% of ratings suggest some concerns
40.3% of ratings point to a risky experience

~ Based on 586 App Store ratings for Skillz.

Is Skillz Legit?

Skillz: Compete & Win Cash appears to be a legitimate app. AppsHunter Legitimacy Score for Skillz is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What did you do to the app?

I hadn’t used the app in a long time, I went to play & there was glitches one after another causing me to lose money. Also I HATE the design you did with bubble shooter.

The colored green balls underneath the color you’re on is a complete eyesore.

Scammy. I can’t sign in sorry I ended up with another account and now they’ve suspended my account.

I get accused of cheating. But the same person wins all the big prizes. They say they are not rigged they lie.

THIEVES

Follow my Twitch Channel To see Game Play. **How They Steal Money Everyday**

Just like the rest

Games trash, states they match you with people of the same skill. No it doesn’t, they let you win a couple games to get you to deposit. Then won’t let you win. It ain’t worth it

My account was hacked

Someone changed my entire profile

SCAM ALERT

MANY times I’ve reported game crashes and received no refund. They used to be good about refunding your entry fees when the game crashes, but something has changed and they are no longer processing refunds. Here’s what happens: You start a game, and they have no problem collecting the entry fee, but then the game freezes and the only option is to close the app completely. When you open the app again, the game history shows that it’s awaiting you to finish the match. In order to request a refund, you copy the match code and send a message to support. Their AI bot response is, “we are sorry your game crashed. Because your game might be matched, your refund will be processed in 7 days.” Problem is the refund is never processed and Skillz does not let you see that far back in your history so you have no idea which games crashed and need refunds. I’ve requested an audit of my account and they never responded.

In short, Skillz takes your money, game crashes, an AI bot responds with the same message that they will provide a refund in 7 days, refund is never issued, and there’s no way to reconcile crashed games with refund requests.

Amazing how the app is set up so that it has no problem taking your money, and then crashes. 🧐

Save your money. Save yourself time. Save yourself the frustration of trying to reason with AI.
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Skillz operates at a loss, again.

At this point, this reflects on Andrew Paradise and Skillz leadership. Players do not need more spin, they need fairness, trust, and real support. I am very disappointed in this platform. They also have at least one REALLY mean an angry customer support staff member. VET YOUR STAFF FIRST :/ on all levels not just upper management. Ridiculous.
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Programmed for failure

The coding on this is genius and Skillz is getting rich AF

Not fair matching

Skillz claims they make games fair through their matchmaking system, they don’t. Fair matchmaking would be random.

What they do is make it as close to a 50/50 winrate as possible and call that fair. The problem is that you have to bet 60 to win 40. That means every $120 that gets bet only $100 gets paid out. Pair that with the 50/50 win chance and it’s unbeatable.

If matchmaking were random some people would win and some would lose. Only the one or two people at the very, very top can win and by then Skillz has raked all the money out of the game. Can you imagine going to play poker at a casino and being made to sit by skill level, no matter the stakes?

Honestly it’s a scam. They will pay you if you win but by design very little of what goes in comes out.
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Glitchy and Takes your money!!!

used to play this all the time back in 2019-2020 when Tetris clash was a thing, loved it but felt it was a bit rigged. Now the bubble game is closest you can find to Tetris. It’s glitchy, freezes mid game and basically takes your money without giving you a fair game. Very bad and buggy.

Crash steal crash

This app is becoming more and more trash. While the games are very fun to play and compete it crashes at an alarmingly high rate. But still manages to deduct the game play money from you. It has happened so many times it’s shocking this app is allowed to be on Apple App Store. For a while they were pretty responsive and would refund your game play crashes when asked. But after a while they just say no sorry the rate of refund is too high so they won’t do it anymore. This is stealing!! I did nothing to create these app bugs that cause crashes, they did. And then don’t refund you?? Insanity. I’m about to file theft charges. I’m owned probably $50 at this point.
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Response from developer

Sorry to hear about your experience with our platform. Please provide us with more information as to when this is happening, and we’d be happy to investigate. Contact our support team at support@skillz.com.

Won’t accept a bug error

Very disappointed. This used to be my favourite solitaire app to play and I have spent hundreds on this site. I had a bug after a match and I contacted them about it. Provided a screen shot to prove it and they still refused to grant me the win. I would have thought customer loyalty would have meant something to them but it clearly doesn’t. Your loss, you’ve now lost a very valued customer
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Hold your money hostage

I dont like how they hold your money hostage for up to 7 days if they cant find you an opponent. Most platforms have an hour to 24 hour return policy on your money. Plus the withdrawals are somewhat a joke. They say you can cash out up to $40 per 24 hours. This is a lie, cash out any amount up to $40 and you cant do another cash out for another 48 to 72 hours.
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Its a scam

It’s a scam everyone don’t download they if u add 100 in to the game you’ll get charged 140$ and it’s a total scam the controls for the game are very laggy

FRAUD WARNING

SKILLZ is Lying to you. I trusted them too and spent a lot of money on the platform they promise is legit and fair. But the “skill” would plateau, and my doubts of fair gameplay got stronger. Especially with one game in particular. So I did my research and found 1 developer and his game “Brick Blaster” to be a complete scam. This game has 1 developer operating numerous fake profiles. This developer was convicted of running an illegal gambling site on the East Coast and Laundering thousands through offshore accounts. Now hes back at it stealing your money again. This time living in Canada and hiding behind the SKILLZ platform. I came to SKILLZ with court docs, video of the game cheating, names and all the proof that I had, it looked promising for a second. I kept getting put through higher departments until I finally got to what they claimed was the top decision maker. They gave me 20 bucks in free play , said they closed the case, and that I didn’t have sufficient evidence or video of gameplay. Well any of you want to get in touch with me I will send you video of this game cheating . Court records of this guys conviction (which is public record btw) . Don’t let these companies rip you off!! Aren’t you tired of being taken !? I am… TAKE BACK.
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Response from developer

Sorry to hear about your experience with our platform. Please provide us with more information as to when this is happening, and we’d be happy to investigate. Contact our support team at support@skillz.com (

Little mad

I’ve been waiting over 4 hours for this game to search for my opponent ???? What’s going on

Stay away!!

These guys are the cockroaches of the earth. They will happily take your money and then only allow you to withdrawal via physical check sent through the mail within 4-6 weeks. I’ve waited 6 weeks and still haven’t received anything. Stay away!!

Don’t trust them

I deposit my money and they told me my state wasn’t allowed to play and now I’m having hard trouble getting my money back

Not worth it

It’s not worth the download. I have tried multiple times to open the app and all I have is a white screen. It won’t let me do anything a lot of the times. Go with something else!!!!

Trash

Cleats you won 1 or two games then it takes all your money it’s not skill based at all