Used to be better
One of the most valuable features of this app is to be able to find products that do not contain allergens - which is rare and hard to find. So why on earth can you not search by products which DO contain your allergen? Furthermore, what is the value of the new the “skinsafe best for sensitive skin” label on things that aren’t safe for YOU? Highly recommend checking out the Fig food app for ways this could be so much more helpful and valuable
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Love this app!!
just want to say thank you for building this wonderful app. it truly has made my life easier. I’m extremely grateful because it has helped me lessens the amount of allergic reactions I get.
A paid app should work better
In order to have features that are necessary to find out what products you can use, you need a subscription. Fine, we can call that fair since it is a service. However, what you pay for a yearly subscription, the app should work so much better. It is very clunky and not intuitive. I would hope my subscription money would go towards app development. Some major issues:
- cannot search for key words and if it is even misspelled by 1 letter you have 0 search results. For example searching “Castile soap” would not work. You need to search the exact product name. How are you supposed to find products without clicking on the dedicated category and endlessly scrolling to find products?
- product names have to be exact, and when you search a brand name, 0 products show up
- it says if the product contains an allergen type but doesn’t tell you what ingredient it is. This prevents you from better informing yourself of the ingredients that may trigger reactions.
- there is no way to turn on and off individual allergies. For example, oat is not a major allergen and I only slightly react, so some products I can be relatively okay with using.
- why doesn’t it scrape the internet for:
1. products that are international and domestic- I have many allergens and have had luck finding Asian skin care but but it’s never in the system.
2. All products of the same brand: currently there is a data availability issues. 1 color of an eye shadow could be in the system but the same brand, product, but different color is no where to be found.
- many products are found online and often do not have the barcode in the picture. How is it possible to add it to the system if there is no barcode? We should be able to also submit a web link, and data can be imported.
This app is a great resource and has significantly helped my skin. I care about this cause and for this reason I ask for some serious web/app development.
- cannot search for key words and if it is even misspelled by 1 letter you have 0 search results. For example searching “Castile soap” would not work. You need to search the exact product name. How are you supposed to find products without clicking on the dedicated category and endlessly scrolling to find products?
- product names have to be exact, and when you search a brand name, 0 products show up
- it says if the product contains an allergen type but doesn’t tell you what ingredient it is. This prevents you from better informing yourself of the ingredients that may trigger reactions.
- there is no way to turn on and off individual allergies. For example, oat is not a major allergen and I only slightly react, so some products I can be relatively okay with using.
- why doesn’t it scrape the internet for:
1. products that are international and domestic- I have many allergens and have had luck finding Asian skin care but but it’s never in the system.
2. All products of the same brand: currently there is a data availability issues. 1 color of an eye shadow could be in the system but the same brand, product, but different color is no where to be found.
- many products are found online and often do not have the barcode in the picture. How is it possible to add it to the system if there is no barcode? We should be able to also submit a web link, and data can be imported.
This app is a great resource and has significantly helped my skin. I care about this cause and for this reason I ask for some serious web/app development.
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Not safe
Will tell you products are safe to use even with unsafe ingredients listed
In stock
This app is my life saver. I wouldn’t not be able to live without it. My skin is the best it’s ever been because I know what I can and cannot use.
Life saver
I’m ecstatic to have have this app! It calms the anxiety I was experiencing not knowing which products I could or could not use.
Bad information overwhelming an otherwise great user experience
It seems like their product ingredients and allergens is very often incorrect, making their good user experience useless. I’ve reported (with no response) numerous errors resulting in false positives, where the app says a product is unsafe for a list of allergens, based on ingredients the product does not have, whether as reported on the packaging, product web site, or even the ingredients SkinSAFE lists. I’d love to hear from the product team about why there are so many apparent errors, with a commitment to update the app, and happy to replace this review if I’m mistaken.
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100 to a product containing TALC?!!!
Did this app not get the memo that most all talc contains asbestos?!!!! I am in shock they would give a 100 rating to something containing it! Look it up if you don't agree! Deleting this app and not believing a word it says cause clearly they are not up to date on harmful ingredients in makeup products! UPDATE your app or do some more research!
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Incredibly helpful
This app is so incredibly helpful for those of us with multiple allergies to figure out what products are safe!
Love the concept, hate the app
I’ve had this app for around 4.5 years now and I absolutely love the concept and have a direct medical need to use it frequently and with ALL my products, however — the app sucks so bad. It logs you out all the time, then even when I save my passwords it tells me it’s wrong, when I try to reset my password I go through the whole process then go back to log in and it says “request cancelled” ?? Then I try to input my new password and it’s “incorrect”. Nothing works to get back into this app. And when I’m lucky enough to get in, I set my biometrics to use my face but it tells me it’s expired and I have to log back in and then logs me out again. It’s incredibly frustrating.
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Never answer email.
I have sent emails. I never get a response. I paid for a year they have it for a month. App is good to use so you can find what you can use.
💲All they want is MONEY ❗️
I have had various unexplained rashes and itchy patches since I was a teen. I am almost 70 now! Told to try numerous tactics to try and alleviate them. Everything from OTC dandruff ‘remedies’ to various prescriptions along the way. I finally had a ALLERGY PATCH TEST done by a dermatologist and it identified 4 skin ingredients that irritate my skin. The dermatologist recommended this website for checking products’ ingredients so I can avoid my allergies. WONDERFUL! Finally on the right track, or so I thought. I was scanning multiple products at the store and the many things that I already owned. Only had been on this site for about 2 weeks when a pop up said that I had reached their limit for the number of scans, and that I was now limited to 1scan per day☹️ Of course I was ‘encouraged’ of get the premium version of the app, for a fee. Now, a few days later, I can’t even view the products that I have already scanned without ‘upgrading’ to the paid version of the app❗️. 😡
The Dermatologist did not mention that the “FREE” app only works for a small amount of time. Nor does the App Store site provide any sort of information except “IN APP PURCHASES”.
I DO NOT RECOMMEND THIS APP❗️❗️(Especially now that it’s holding my already scanned product searches hostage unless I pay up)
The Dermatologist did not mention that the “FREE” app only works for a small amount of time. Nor does the App Store site provide any sort of information except “IN APP PURCHASES”.
I DO NOT RECOMMEND THIS APP❗️❗️(Especially now that it’s holding my already scanned product searches hostage unless I pay up)
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Great At Home
The app works great at home. But in the grocery store, it appeared to be blocked.
Camera and Product Avaiability
Your App is a life saver! But-Please improve your camera and zoom & focus capabilities for adding products
And so many products I finally find safe for me are “No longer available” Some are in Europe. Any chance to link European linked sites for ordering products?
And so many products I finally find safe for me are “No longer available” Some are in Europe. Any chance to link European linked sites for ordering products?
Can’t live without it
Skinsafe is best, my app of the year! Easy to use, simply lifesaver. Thank you for Skinsafe. 💖
Lacks any value in free mode
I just want a basic app to help me compare a small list of allergies to products. That’s not available without a subscription. I might consider paying for value-add if the base app wasn’t bait.
Changing to 5 stars
Because they brought back the lists for the free version. I do wish it was more affordable but it really is a big help!
Lifesaver
I paid for the subscription and being able to instantly scan something while shopping and know if it’s safe for me is incredible. My only suggestions would be 1) adding more filters of where a product is available (ex Sephora and Ulta), and 2) it would be nice if there was a scale of some sort because my 100% safe products are extremely limited but there are many products that have TRACE amounts of only one of my allergen and would likely not cause a reaction
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Customer service non-existent
I’ve attempted to contact them three times for a code. No response. It’s been a month and a half.
Terrible Company
This app is a joke. Apparently there are zero products safe for me. Indicates ingredients not even listed on products. Contacted companies directly and the app is WRONG over and over. Aldo terrible customer service I have contacted them 3 times with zero response. They want your money but are zero help. Save your money or use the one approved by ACDS!! Much more accurate!
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