Skullcandy User Reviews

Customer Experience

Positive experience18.7% of reviews
Neutral13.1% of reviews
Negative experience68.2% of reviews

~ Based on 685 written reviews from the US App Store.

What users say

Is Skullcandy Safe?

Skullcandy has mixed safety signals based on user ratings. AppsHunter Safety Score for Skullcandy is 62/100.

This assessment is based on 113 user ratings, with an App Store average of 3/5.

Safety Analysis

44.2% of ratings point to a safe experience
10.6% of ratings suggest some concerns
45.1% of ratings point to a risky experience

~ Based on 113 App Store ratings for Skullcandy.

Is Skullcandy Legit?

Skullcandy appears to be a legitimate app. AppsHunter Legitimacy Score for Skullcandy is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Won’t connect to my headphones

I got my crusher evos, they just won’t connect to the app & I was so excited to customize them in the app and just for them not to work is super irritating. I talked to the little ai and it tells me to do the same thing, and even when I do it, it just won’t connect.

Response from developer

Thank you for your review. We would like to help, but need more information. Please email us at AppDev@Skullcandy.com so we can get more information.

What's Happening?

The Skullcandy IQ app has been removed from the appstoreyes, it was a terrible mess of an app but if you downgraded it was alright. The app experience is horrible on new versions. It's like the product team and app development team don't communicate at all, why am I being asked to pay for AI features? Why would anyone even want to use AI with any of Skullcandies products?

I have some points on how to make your app more enjoyable.
- Less distractions, why are there four tabs? Why is there AI? All I want to do is change my EQ
- Improve the app experience, did no one even test the app? Why is it so laggy? Why does it load the app twice?
- The ability to turn off that annoying voice telling me my own settings that I know I've set every time I turn on my headphones.

If this means making a spinoff app then do it, anything is better then what I'm currently experiencing. I'm sorry if this was harsh but I shouldn't even be needing to say any of this.
If you would like to contact me for more questions then don't, it's not hard to see that there are many problems with the app experience.
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Response from developer

Hi! We are always working to improve the Skullcandy App and appreciate consumer feedback. We will be passing your comments on to our development team.

Huge potential here.

The app is great and works like expected for the most part. My only complaints are that

1.- EQ is too limited. Fixing frequency response dips is impossible in some headphones because the frequencies to be fixed are in between the frequencies that you can control. A 10 band EQ would be a major improvement. And a parametric one? Perfect.

2.- Personal Audio raises the headphone’s amp noise through the roof on the high end. Making it sound like crickets. (Crushers ANC 2)

3.- custom EQ profiles add some clipping/click noises at medium volume no matter what the values are on the EQ. Hard to notice but it’s noticeable when watching reels at 40-50 % volume. (Crushers ANC 2)

Fix this and you have a 10/10 app
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Response from developer

Thanks for supporting Skullcandy! Glad to hear you like the Skullcandy App, and we appreciate your review. We are always working to improve the Skullcandy App so we are looking into your comments.

Gorgeous app for my anc1080

I honestly don’t get the hate for this app. My 1080 ANC headphones sound amazing and the app interface is really solid. There are tons of customization options, everything I need, and it all works smoothly. I’m genuinely impressed.

Response from developer

Thanks for supporting Skullcandy! Glad to hear you are loving the Skullcandy App.

Love skullcandy

I commented a while ago suggesting that the app changes the colour of the earbuds on the app and skullcandy passed this onto the development team and now they are white on the app instead of black by default, I have a lot of respect for that and thank you skullcandy for listening. The app normally works well but every once in a while my earbuds will reset to the default settings. It’s not too bad but can be a little frustrating. Thanks.
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Response from developer

Thanks for supporting Skullcandy! We’re always working to improve the Skullcandy App, so we’re passing your suggestion to our development team.

App not working

Earphones buds are top notch but the App is not connecting. I have tried multiple times since months. Please get this fixed as soon as possible

Response from developer

We want to help you but need a little bit more information, so could you contact us at appdev@skullcandy.com? If you can provide some more details, we’d be happy to help! Thanks for supporting Skullcandy!

Earbuds crapped out

Have the method 360 anc and the left ear bud just stopped working completely and right one is half volume muffled and I tried everything to shut off and repair etc and nothing fixed it. I had to buy a completely different brand so I’d avoid the issue again

Response from developer

Thanks for letting us know, and sorry to hear you are having problems. Since this does not appear to be app-related, please contact us at https://contact.skullcandy.com, and we would be happy to help! Thanks for supporting Skullcandy!

10's

I just bought the 1080's anc and let me tell you skullcandy has never dissapointed me I love these headphones day & night I cannot put them down. Bass is overextraordinary from all the other designs. This is the flagship the best product to hit their assembly line. Can't wait to see what they bring next.
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Response from developer

Thanks for supporting Skullcandy! We’re always working to improve the Skullcandy App, so we’re passing your note to our development team.

doesn’t change custom settings

I love skullcandy and their products are really good for the price but this app in particular is so finicky and whenever I try to change custom settings from the app to my Push Anc earbuds, it doesn’t work. Both pairs are connected as instructed, I tried restarting the app, turning the earbuds on and off and the settings refuse to stray from the default buttons. I just want to set one of the settings to track forward, I don’t want voice assist 😭.
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Response from developer

We want to help you but need a little bit more information, so could you contact us at appdev@skullcandy.com?

Will not connect to 1080

Will cont connect to the 1080 when there powered on it keep saying connecting.

Connectivity issues

This app can find my 1080 ANCs easily but can never connect to them

Don’t even connect

Why have an app when your products don’t even connect with

Response from developer

Thanks for supporting Skullcandy! For a list of app-compatible products visit us at https://tinyurl.com/3pka8jxx. If you have an app-compatible product and are still experiencing issues, please contact us at appdev@skullcandy.com. Thanks!

“Connect to a blue tooth device. Make sure it’s on and connected”

Okay, I’m actively listening to music on my headphones.

Your app sucks. If I could, I would switch to something better.

Decent apps, but needs major improvements

It’s a bit delayed, connectivity is somewhat of an issue; and overall needs a good solid update to tie it all together. Also wouldn’t mind getting another firmware update for the 1080’s :p

Response from developer

Thank you for your review. We are always working to improve the app and so we are passing your suggestions on to our developers.

My experience

It sucks it gives me the option to connect with my earbuds but then takes ten years to try and fail to connect no matter what I do

App bug

Please fix your app! I got a pair of Crusher 1080 ANC and the app tells me there’s an update but it keeps getting interrupted by “other apps”. Nothing worked and i can’t modify my audio!

App just disappeared work tbh

The title says it all it just doesn’t work I’ve bought Skullcandy’s for years now and everything has been perfect except there app and I’m tired of it not working I can even connect my 1080 again it connects for a day then the app says my headphones don’t even exist skull candy’s products 10/10 there apps 1/10 they definitely need a new programmer or have a different professional do there apps
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ne fonctionne pas sur ios

J’ai acheté un Crusher ANC 2 (neuf) et l’application n’arrive pas à détecté le casque qui est déjà connecté à mon iPhone. J’ai essayé sur un Android et je n’ai pas eu de soucis. J’espère que des maj correctives vont bientôt arriver auquel cas je retournerai le casque et je vous conseil de faire de même si jamais
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Response from developer

Thank you for your review. Please email us at AppDev@Skullcandy.com so we can help you with app connection of your Crusher ANC 2.

Barely connects to any skill candy product.

Yall need to fix the app cuz why do I have to fiddle with it so the app can connect to my evos?

Connecting

The earbuds are great but the app struggles to connect to them.