SkyportHome User Reviews

SkyportHome
SkyportHome
Daikin North America

Customer Experience

Positive experience27.3% of reviews
Neutral17.7% of reviews
Negative experience55.0% of reviews

~ Based on 418 written reviews from the US App Store.

What users say

Is SkyportHome Safe?

SkyportHome appears safe based on user ratings. AppsHunter Safety Score for SkyportHome is 94/100.

This assessment is based on 29,477 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.9% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 29,477 App Store ratings for SkyportHome.

Is SkyportHome Legit?

SkyportHome appears to be a legitimate app. AppsHunter Legitimacy Score for SkyportHome is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useable

Needs improvement on the programming side - too convoluted

Better with some improvements

The app looks good. It shows the outside weather and air quality, as well as the inside humidity. I wish it’d react faster. Takes a minute from changing the temperature and the machines reacting. It does not have an option to set a temporary change for a certain amount of time. E.g. before bedtime, lower the temperature by a few degrees for a certain amount of time
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Temperature regulation.

My observation is that during I have to make manual adjustments through out the day to maintain comfortable temperature in the house.

Wi-Fi

For 6 years app worked great. Starting in July the app drops its wi-fi connection often & reconnects eventually.

Add Accessibility Features and Apple Watch App

Your App is great, but I want to request a couple of improvements:

1) Please add Accessibility Features so that users can make the icons and temperature adjustments arrows larger. This is very important for people with vision impairments and motor impairments. There’s so much usable space on the screen that it seems ridiculous that you’ve limited the temperature adjustment features to a narrow strip on the right and a couple small arrows in the corner. Please make these larger and enable Accessibility Features in the App so that users can adjust these features to their needs and preferences.

2) Release an Apple Watch App, so that users can adjust the temperature and unit mode on their Apple Watch. It doesn’t need to have everything. Just these basics. It would be nice to be able to look at the Apple Watch face and see information from the Daikin App about temperature, mode, etc.

Thoughts? Thank you for taking my feedback.
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Connectiontion

Trying to down load app but won’t send code to email to allow connection

Do not like!

I still find (1 1/2 years) this thermostat very difficult to operate! I have been using an ecobee for years prior which, in my opinion, was great. Much easier to use.
I was extremely disappointed when my new furnace installer said the ecobee could not be used and charged me much more than the ecobee for the unfriendly Skyport Daikin thermostat.
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Good Most of Time

App is good when it works. It is offline now, again. This happens about monthly. This time shutting down HVAC does not reboot. WiFi is working for everything else.

Made in Japan just like Toyota

I love my Daikin!

Very unreliable

Very often will not register what you select in the app. You will turn the AC on or off in the app, take a look 15 minutes later and the app never registered that you turned it on or off. Very unreliable

Bad Control of Temp

I loved my Nest Thermostats, these Daikin One Plus Ones are not good for the common user. I swear they have a mind of their own no matter how I set them.

100% Top 10 best investment

I have invested in a lot of things to make money. Rarely do we think of spending money on things like heat pumps as investments. I can tell you this has 100% been an investment that pays interest.
My bill in August is 1/2 of my bill in July. Where do I live you ask? Kansas the land of 110 degrees and 80% humidity.
If you are on the fence with your decision let me help you.
My savings in one month has paid $225 over my old 16 sear system. Let that sink in.
Believe me it was a hard decision to make spending $14k on a system. But I’m damn glad I did.
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Setting the schedule shouldn’t be that hard

Why can’t I set the temperature for both heating and cooling to be 72° ? When I set the cooling to 72° it drops the heat setting to 68. Why can’t they be the same setting? The app is difficult to navigate.

Terrible App

How hard is it to make a user-friendly app? Impossible, apparently! They should scrap this one and start over. I want one temp set, that’s it. Can I do it? Of course not.
I can’t delete a setting I don’t like, but I can change it, and I have overlapping schedules , with my unit getting mixed signals throughout the day.
What’s the deal with the lines? Who thought that was a good idea? I touch something and get a schedule override, but what am I overriding? it’s a mystery, because it only shows one time, and the rest is just lines.
If someone in here knows of a decent 3rd party app that can run my unit, please let me know, because this app is a major fail. Do better.
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Make the App’s adjustment controls more accessible for all users.

I really like your App, but please make it an adjustable option to have larger adjustment controls, especially for temperature. You can call this an “Easy Access” mode, and I think it’s really important so that users can more easily see the information in the App and interact with the icons/information.

This is especially true for the temperature control. With all that space, there’s no reason for the temperature adjustment arrows to be so small and off in the very corners. This presents difficulties for those with visual impairments and seniors as well. Please make the app controls larger and easier for all users to operate by enabling users to increase the icon size to their preference in settings. Thanks!
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Response from developer

Thank you for the 5-star review and thoughtful feedback! We’re glad you’re enjoying the app. Your suggestion for an “Easy Access” mode with larger temperature controls and icons is a great idea, especially for accessibility. We’ll share your feedback with our product team for consideration. For thermostat/app support, contact daikinone.support@daikincomfort.com or 1-855-324-5461, Mon–Fri, 6 AM–5 PM PST.

Overall good product

Overall the product is effective, but main thing I don’t like is I cannot lower or raise the away temperature beyond a set amount. This resulted in paying higher electric and natural gas bills.

Worst unit yet

Unit was installed less than 3 weeks, and now is out of service awaiting shipment of a part from Daikin. Went out last Wednesday and part is expected tomorrow (Monday). Too long in 90+ degree heat.

3.6.9 Update tanked reliability

After working fine for many months, the 3.6.9 update fails to properly connect to the thermostat about a quarter of the time. I either have to close and reopen the thermostat screen or force quit the app and relaunch.

Opening app

Every time you wanna look at the temperature and make an adjustment to the thermostat, you have to go through three steps just to open the damn app

Not working Ac

I am still not impressed
Ac is not working. I still have to use a portable ac unit on my main floor and still having to use fans. Especially on my third of my hous, barely cold in our rooms . Came home today and my house was warm. Not even cool. Checked the thermal stat . Saying it was 19.
But still have to have all my fans going.
I am still waiting for a manger to call me.
Also I am to a point that I don't want the Ac.
One thing it doesn't work. Also it is taking to long to hear back from someone to deal with the promblem 100%
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