SkyportHome Reviews: Is It Legit?

SkyportHome
SkyportHome
Daikin North America

Customer Experience

Positive experience26.7% of reviews
Neutral18.0% of reviews
Negative experience55.3% of reviews

~ Based on 438 written reviews from the US App Store.

What users say about SkyportHome

Is SkyportHome Safe?

SkyportHome appears safe based on user ratings. AppsHunter Safety Score for SkyportHome is 95/100.

This assessment is based on 31,512 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 30,865 App Store ratings for SkyportHome.

Is SkyportHome Legit?

SkyportHome appears to be a legitimate app. AppsHunter Legitimacy Score for SkyportHome is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is horrible

This app is very poorly developed and clunky. Only works sometimes. This app is the main regret I have with getting a Daikin system. I really wish I had got a better system that I could have used a nest with.

Usage history is useless

Would be nice if app showed actual hrs usage, and updated daily like the nest app. Aprox KWh hrs and a monthly update are useless. With the nest app I could approximate my propane consumption. This app is worthless for that

Control

Thanks

Terrible interface

The app icon is terrible, what did some manager with no idea how to design come up with the logo or some “artist” c-suite member with no idea how to make an appealing product come up with this? Hire designers

Thermostat “forgot “ network

thermostat went offline. checked and it had "forgotten" wifi network and password. why did this happen?!

absolutely nothing has been changed with network router. all other devices online with no problems.

Btw: your app’s support “send email” button does nothing. Also cannot cut and paste long support email address listed.
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Update 3.8

This update has made my temperature register 5-8 above actual room temperature. There is no way to calibrate/recalibrate in the menu.

Needs improvement

This app is ok , too many steps to just get the point also it doesn’t work sometimes. I press for from dry to fan or cool and it doesn’t change. Also power on button should be its own option. This is an expensive equipment and this app should be simpler and more responsive. Please update

Outside Temperature

Why remove the ability to see the outdoor temperature from inside the app? 👎

Outdoor info missing

I just upgraded my app from version 3.7 to 3.8 today, and when I went to look at the indoor and outdoor temperature information, the outdoor information is missing. Only the indoor information is present. Please look into this. It was very useful information – outdoor temperature and humidity.

Apple watch

Apple watch support would be helpful. App works well.

I just can't

I just can't deal with this thermostat or entire hvac unit. I constantly have to change the temp throughout every single day.
The scheduling is an absolute nightmare that makes zero sense and to me. Why can't I have cold and hot set to the temp I want, instead of being forced a 10 degree sweep between the two? Makes no sense! I'm not even using the heater right now but when I do, l'll have to go back into the app and deal with changing the schedule all over again.
These are just a couple reasons and I'm not even going to get into the terrible thermostat UX. I just can't...understand or want to use any of this anymore. Biggest regret of my life
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sucks. no control

stupidity of this thermostat controller and i can’t even set or lock temp ranges. lame. returning.

Clunky Scheduling, No Seasonal Memory

While the app provides solid essential controls, the interface isn’t user friendly. Many buttons are small screen areas, and the scheduling view changes depending on the thermostat’s role in your system. The most needed feature is a seasonal memory feature that allows one touch switching between them. Without that feature, switching from heating to cooling requires you to re-establish your settings for each thermostat.
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Privacy issues

Why do I need to share my location with this company to use my thermostat?

No home kit integration

Installed a goodman heat pump system. It came with an amana thermostat. It replaced my ecobee premium thermostat. It felt like a massive down grade. Not as polished. No smart home integrations. Feels basic and reliable (so far).

Love New Furnace & Air Conditioner

Very satisfied with our new furnace and air conditioner. Highly recommend!

No temp locks.

Should be able to set minimum and maximum temps that are locked like nest?

Unacceptable in this age of AI

Nest with only furnace I think kept us more comfortable than Daikin thermostat with a heatpump. Every time you feel cold or warm you have to fiddle in the app, few moments later you feel the opposite and you will have to chage the temp again - and the loop just goes on. I have to update the thermostat settings multiple times during the day.

With nest I would set the temp once and didn’t need to touch it for days.

If I knew this — I probably would never have
installed a Daikin heatpump.
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Quirky with issues

As the title states, it’s quirky. When you have issues there is little to no support.

Absolutely bad

The idiots won’t let you use the thermostat without your address!