SkyportHome User Reviews

SkyportHome
SkyportHome
Daikin North America

Customer Experience

Positive experience27.5% of reviews
Neutral17.0% of reviews
Negative experience55.5% of reviews

~ Based on 400 written reviews from the US App Store.

What users say

Is SkyportHome Safe?

SkyportHome appears safe based on user ratings. AppsHunter Safety Score for SkyportHome is 94/100.

This assessment is based on 28,484 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.9% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 28,484 App Store ratings for SkyportHome.

Is SkyportHome Legit?

SkyportHome appears to be a legitimate app. AppsHunter Legitimacy Score for SkyportHome is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Opening app

Every time you wanna look at the temperature and make an adjustment to the thermostat, you have to go through three steps just to open the damn app

Not working Ac

I am still not impressed
Ac is not working. I still have to use a portable ac unit on my main floor and still having to use fans. Especially on my third of my hous, barely cold in our rooms . Came home today and my house was warm. Not even cool. Checked the thermal stat . Saying it was 19.
But still have to have all my fans going.
I am still waiting for a manger to call me.
Also I am to a point that I don't want the Ac.
One thing it doesn't work. Also it is taking to long to hear back from someone to deal with the promblem 100%
Show more

Do not buy

The schedule is a complete disaster. Most unorganized app I’ve ever been on. They took something so simple and couldn’t even make it to where you can set a plain schedule and it stay on that temp until you either change it or set it to another temp. You have to turn the schedule off entirely. I’m serious, it’s an absolute embarrassment.
Show more

Lousy thermostat and software

I doesn't work and our HVAC installer can't fix.

Daikin Fit System

Have been a fee days that they did a great installation in the hone complete system and so far so good. It is a different but good system and took a few minutes to learn about the thermostat. System is super quiet and keeps the humidity at perfect level so the comfort. The thermostat shows us parameters of indoor, outdoor air quality and many other information about the air conditioning operation and weather, air information. So far we are happy. The installer did a great job installing, setting it and explaining to us everything.
Show more

HVAC great but thermostat and app are terrible

Great hvac system but useless app and cheap wall unit. App will connect to WiFi as will thermostat but the Daikin One Cloud never connects so nothing works on the app. Terrible. UPDATE: while I appreciate Daikin reaching out to me, the “fix” they offered is the exact same one you can find online. Not helpful. Solve the root cause, not shut down and restart. Which by the way still didn’t solve issue. One star stands.
Show more

HVAC great but thermostat and app are terrible

Great hvac system but useless app and cheap wall unit. App will connect to WiFi as will thermostat but the Daikin One Cloud never connects so nothing works on the app. Terrible.

Rubbish

I really hope they overhaul this app. I’m not sure how so many people can think so highly of it. It is cumbersome and hard to program. There is no vacation setting, so if you’re leaving town, you have to separately turn the schedule off for each unit. And then back on when you get back. Stupid. Also, the units need to be reset at the breaker quite frequently. This isn’t an app issue, but it speaks to the fact that daikin really needs to work on their technology. This system is supposed to run on a “set it and forget it“ basis, but I find I constantly need to fiddle with it to keep it from running when it doesn’t need to be (cooling well below 72deg when it’s set to cool to 75). I’m definitely wishing the installer had given me some other option, but hopefully daikin can fix some of this. Do your research!
Show more

Non functional

2 units cannot be setup in this app. Just does not work.

Clunky, not user friendly

App is clunky, takes longer than it should to set a week-long schedule. Overall, not very intuitive or user friendly compared to other HVAC/brand apps.

It works

A huge step down from the Ecobee. Not very intuitive. Not much functionality. No reporting. Thermostat is Ridiculously expensive for what you get. Let’s hope for a full software upgrade. Good luck.

Lock feature removed

Latest update removed tstat lock feature

HomeKit Support Needed

The level of control and visibility of my equipment is fantastic. (Filter status, humidity, temperature, etc) The system, however, is out of sync with the rest of my home given I have no way to add the temperature controls to my Apple Home setup.

Really the only functionality that is missing here.

Router

Super fast and reliable router. I highly recommend.

Not intuitive at all

I find this app takes so many clicks to do anything.
Creating the schedule involves dragging numbers then also randomly pressing around trying to get something to open or save. I find myself always just jamming at the screen! Who designed this?the schedule limits are bizarre. It requires you to have a 4 degree difference between your desired Heat temperature and Cooling temperature… WHY? I want my house to be around 73 all year round? I have little kids, they cannot be 68 in the winter and 72 in the summer? Because of this I just manually change the temp on one schedule instead of saving it.
I’ve used two other systems , Honeywell and Sensi, both had really easy to use apps. I wish this system worked with any other app :-/
Show more

Poor google interface

Thermostat set to Celsius, but when paired with google home, the display is in Fahrenheit. This happens even though google settings are in Celsius. After researching problem, the problem stems from Daikin. They have never updated this issue.

If it was compatible with ecobee thermostat, I would go back to eco bee in a heartbeat.
Show more

Thermostat won’t connect to internet!

Tech support weak no help told me call my installer. Only problem is he’s an AC guy not a computer tech!

State of the Art HVAC and accompanying App

The app is easy to navigate very intuitive to control a very robust, quiet and efficient air-conditioning HVAC system. I’m very happy with the Amana products

Needs voiceover support

This app is pretty mediocre in general, but what is really lacking is any reasonable support for VO.

Not connecting

Says no available networks but I live in the city with tons of nearby networks didn’t even show one cannot connect to my network