SLCL Mobile App User Reviews

SLCL Mobile App
SLCL Mobile App
St. Louis County Library District

Top reviews

Idk why everyone hates it

I like it it’s simple and I only got it to put in my holds and pick them up and it works well. No issues as of that but they don’t send a notification so u have to check everyday to see if u can pick ur hold up. Idk why everyone hates it tho its simple and generally not bad

Change it back to “Pickup by ##/##/####”

Please change the holds page back to simply saying “Pickup by ##/##/####”. You have lengthened this phrase unnecessarily to “Pick up by close of business on: ##/##/####” which is WAY too long to be visible on my phone screen so I cannot see the pickup date deadline on any of my held items, making this absolutely worthless. All I can see is “Pick up by close of business on: 5/…” — cutting off the most important thing, the date! “By close of business on” is a totally obvious and superfluous phrase, get rid of it so that we can see what really matters: the pickup date deadline!!! If you absolutely must use that entire phrase then you need to make sure that line wraps down to the next line if it cannot fit completely on the screen as a single line.
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The STL county library AP

This AP is terrible. I’ve tried scanning my bar code multiple times and can’t get it to take it. I’ll just have to call or visit the Library.

Pretty good app!

For a public library, this is a pretty good app. I love being able to Self-Checkout and have my barcode on my phone. If you have a library card, just download the app, you won’t regret it.

THANK YOU for putting HELD holds at top

Thank you for changing the sort order of the holds list, it is PERFECT now. The due soon, overdue, and ready for pickup notifications on the front page of the app are also great additions. THANK YOU! The app does have the “Save for Later” feature, but does not seem to have access to my already existing list created on the library website, because the app says I need to make a list before saving anything. Please find a way to make the website and app add to the same list.
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THANK YOU for putting HELD holds at top

Thank you for changing the sort order of the holds list, it is PERFECT now. The overdue and ready for pickup notifications on the front page of the app are also great additions. THANK YOU

No Lists

There is no way to view your lists or add books to them through the app, which is the only reason I downloaded it in the first place.

FIX: Sort holds with HELD at top of list

The hold list used to show HELD holds at the top so you could quickly see what was ready for pickup. Holds now sort alphabetically by status, so ACTIVE holds are at the top, then HELD holds are below, so you have to scroll down through unfulfilled holds to find the list of items ready to be picked up. This isn’t user friendly — please restore the old sorting order with HELD items at the top of the list
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Works well, just missing a few features.

The app is quick, I find what book I need 98% of the time. The librarian chat option is AMAZING, they always help find what I need. But if you close the app by mistake the entire history of the chat disappears.

They need more search filters on books and different medias.

If it’s possible to add recommendations based on what we checked out or show the next volume of a book we borrowed.

I would very much like being able to see my entire checked out book history, on the app.

It would be great to see if the library needs donations, so we can help support them. For example if they need jigsaw puzzles or printer paper.

Everyone should take the time to visit their local library at least once a month to check out what they offer. It’s a wonderful experience.
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Functional

So far so good

Why is the age restriction is 17+?

I wanted to give access to my teen daughter but this restriction messes it up

It’s good. But there is a problem

The accounts- I’ve had few problems with my account but that’s ok. I also rented the hunger games movie and it’s scrached- bad-

Love the new look!

I really like the new version. It’s way more user friendly and easy to get what you need.

Did someone get paid big bucks for ruining the app

ugh

Fix it!

Fix the app! Nothing works in it!!! There is always such issues with it!!!

Still glitches

This updated app looks better but continues to be as glitchy as the old one. As with the old app when this happens the website is always the reliable option.
I’ve also found that some searches on this app show an item isn’t available but when you search on the website it is available.
There isn’t a alternative to this app
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App broken

The app is broken on iPhone ever since the update. It just has a loading screen and then an error message that says unable to connect to server. I am on iOS 14.4.1.

Its slow or dead

Last few days since update its slow or shows server not found. Please fix.

Horrible.

This app went from bad to WORSE. Come on. Any testing happening before it is released?!

Doesn’t work

This new version does NOT a work!!!