Slots
Response from developer
Hello Musa, thank you for leaving your review. We are very sorry you feel this way in regards to your winnings, we do our best to ensure our games are 3rd party tested to ensure a fun and fair experience for our players. We thank you for your understanding and wish you much better luck in future.
Terrible
Response from developer
Helo, thanks for taking some time to leave your review, we are sorry to hear your sentiment in regards to our verification process. We highlight the need to verify your account and the documents needed to do so from the moment you sign up with us. Our verification team has to ensure due dilegence in any document we verify and if there are any issues we do our best to advise what has gone wrong or what may be needed. We also have real money blocks to give you the option to not play away your funds while waiting for verification. for any info please give our team a shout on chat.
Customer service is too bad
Response from developer
Hello, Thank you for leaving feedback. We are sorry to hear about the issues with withdrawing and try our best to get your funds to you as quickly as possible. Whilst Marcus (Bot) will assist you with a speedy reply, you can ask to speak to crew member at any time if you need additional support. Please bear in mind that our Chat works like Messenger when we are busy and we’re working through the list to help all our players. In the meantime, there’s the option to place limitations onto your account via 'Safer Gambling' to ensure your funds are protected.
Garbage
Response from developer
Hello, we are sorry to hear your sentiment in regards to our casino and would love to improve your experience with us! if there is anything specific we can asssit with our support team is around 24/7 on chat and always happy to help!
Scam
Response from developer
Hi player! Thanks for your feedback and sorry to hear about the issues. As a licensed casino, we need to verify your details to give you a safe environment to play in. Of course, we understand it can be a pain but once verified you shouldn’t encounter any delays/issues. In the meantime you can place limitation options on your account located under Safer gambling while waiting to withdraw and to keep temptation away from the door. This will not prevent you from placing a withdrawal request on your account. Please contact us on Chat so we can check if there is anything that is missing, here for you 24/7.
