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Slug & Lettuce

Slug & Lettuce

by Stonegate Pub Co Ltd

216 ratings
73 reviews
🍔 Food & Drink

Archived App (Last seen on 12 May 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
November 25, 2019
Updated
November 14, 2024

Developer

Stonegate Pub Co Ltd
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Reviews summary↘︎
⭐73
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦w/o updates
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About

Skip the queue and order food and drinks directly from your table. Browse the menu, make your selections, and pay with a few clicks to have your order delivered to you.

✓Order snacks and sips
✓Browse menu
✓Pay with clicks
✓Table service delivery
✓Avoid queues
Show original description

What users say about Slug & Lettuce

Reviews of Slug & Lettuce are mostly negative: the Food & Drink app is rated 4.0/5 from 216 App Store ratings. What users like most: excellent staff service and friendliness, great cocktails and drink selection. Top complaints: app frequently crashes and malfunctions, cannot add items to basket or complete orders. Summarized from real user reviews.

Positive things

  • ⭐Excellent staff service and friendliness
  • 🍹Great cocktails and drink selection
  • 🎉Amazing atmosphere and ambiance
  • 😊Knowledgeable and helpful staff members
  • 🎯Quick service when functioning properly
  • 💰Good value with 2-4-1 cocktail promotions

Negative things

  • 🐛App frequently crashes and malfunctions
  • ❌Cannot add items to basket or complete orders
  • ⏱️Extremely slow service and long wait times
  • 🚫App doesn't match physical menu offerings
  • 😤Forced app-only ordering system frustrating
  • 🧹Poor cleanliness (dirty bathrooms, sticky floors)
  • 🔊Excessively loud noise levels
  • 📱Difficult and clunky app user experience
  • ⚠️Inconsistent menu availability
  • 💳Staff unaware of app orders at busy times
  • 🔐Privacy concerns about mandatory data collection
See all reviews

What's New in Slug & Lettuce

2.2.2

November 14, 2024

A few more bug fixes to keep things running smoothly.

User reviews

Most RecentHighest RatedLowest Rated

Doesn’t work

Got the app, attempted to order, didn’t work.
LLzrdCP

Dysfunctional app

Can’t even use it. Doesn’t add anything to basket. Ridiculous
DDWAMG.

Summer

Summer was so lovely, so quick and good at her job. Thankyou for being so good. Croydon slug and lettuce!
EMEllie Louise McKenna

Michael

Thankyou Michael for my free Prosecco.such a treat.Dad and I called in for a last drink before catching the bus and were pleasantly delighted by the interior of the slug and lettuce.felt very relaxing.we only k we it as Yates so quite a surprise..Thankyou all again for the experience.Will definately come again .
Show more
JMJackie mulls

What’s the point ?

So despite it being heavily promoted inside St Paul’s branch after half an hour waiting for drinks we were told they’re too busy to look at app orders.
AARFuk
See 68 more reviews

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User experience

🐞

Reported Bugs

10 issues

App crashes when adding bread and butter as a side

Bug

Cannot adjust item quantities with 2-4-1 discount applied

Bug

Unable to select kids meals in app

Bug

Cannot order specific items like lime & soda

Bug

QR code scanner not functioning properly

Bug

App kicks users out during account registration

Bug

Menu items not available despite being listed

Bug

Payment scanning fails in good lighting conditions

Bug

App doesn't recognize table numbers correctly

Bug

Inconsistent drink size delivery despite app order specifications

Bug
✨

Requested Features

8 requests

Return to traditional table service

Feature

Allow customization of meal components (drinks, cooking preferences)

Feature

Add comments/special instructions field to orders

Feature

Improve app search functionality and menu organization

Feature

Enable offline ordering capability

Feature

Simplify account creation process

Feature

Better synchronization between app and physical menus

Feature

Real-time order status tracking

Feature

FAQ

What does this app do?

This app allows you to browse the menu, select your desired snacks and drinks, and pay for them directly through the application. Your order will then be brought to your table, eliminating the need to queue.

How do I use the app to order?

Simply download the app, browse the available menu items, pick what you want, and complete the payment within a few clicks. Your order will be delivered to your table.

Is there a cost to use this app?

The app itself is free to download and use. The cost is associated with the food and drinks you order through the application.

What are the benefits of using this app?

The primary benefit is avoiding queues and the hassle of leaving your table to order. It makes the process of getting snacks and drinks much more convenient and efficient.