Never syncs - no customer support for users
When I finally went to their website, all they show is a support email. Who knows if anybody will even get back to me… I feel like I’m just yelling into the abyss.
If you were a company looking to use this app, find something else. This is the most frustrating thing for real estate agents to use.
If I could give it zero stars, I would.
Response from developer
Hi there. We're sorry to hear about the frustration you've experienced, especially with something as important as receiving assignment notifications. We'd like to help get this resolved. To clarify, we do offer support via email at support@clearvalueconsulting.com. When you write in, it automatically creates a ticket in our system, so your issue is tracked and routed to our team — you won't be sent into a void. We aim to respond quickly to every request. If you're running into sync issues with assignment notifications, please reach out to that address with details about what you're seeing (device type, app version, and when the issue started, if possible), and we'll dig in right away. We appreciate you flagging this, and we'd like the chance to turn your experience around.
Glitches & Refreshes Slow
Response from developer
Hello. We apologize for the experience you are having with slow sync times and with out-of-date order data. Please contact support@clearvalueconsulting.com and provide them the email address you use in Sluice. They can take steps to speed up your sync times and refresh your order data. Additionally, they will provide instructions for steps you may need to take on your device.
